Radisson Blu Hotel, London Canary Wharf East

Puntuación de los huéspedes 8.712.252 opiniones

5 Fairmont Avenue, Canary Wharf, London, GB

Habitaciones

Elige fechas para ver habitaciones y precios.

Servicios e instalaciones

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service

Opiniones de huéspedes

  • Puntuación de los huéspedes 8Emily

  • Puntuación de los huéspedes 8Harry

  • Puntuación de los huéspedes 10Dinesh

  • Puntuación de los huéspedes 8Tizoune

    Lo mejor: Le personnel est sympa et les locaux très propres .

    A mejorar: les frais en plus au moment du règlement qui font soit disant office de quotient et qui a ce jour ne sont toujours pas remboursé

  • Puntuación de los huéspedes 10Nicky

    Lovely hotel

    Lo mejor: Staff are exceptional Location fantastic

    A mejorar: Nothing.

  • Puntuación de los huéspedes 10Hayley

  • Puntuación de los huéspedes 7Pam

    Prima

    Lo mejor: Mooie en schone locatie

    A mejorar: Erg gehorig, de metro is verder dan dat vermeld wordt

  • Puntuación de los huéspedes 8Eleanor

    Comfy stay

    Lo mejor: Great facilities, clean, comfy and staff were friendly

    A mejorar: Location is a bit awkward but that’s expected for the area of London

  • Puntuación de los huéspedes 9Zoe

  • Puntuación de los huéspedes 10Lisa

    Had a wonderful stay great customer service from Maria would highly recommend

    Lo mejor: Lovely contemporary interior, good facilities very comfortable room and parking. Loved the option of snacks and drinks at reception self service so very convenient, had the most wonderful customer service particularly from Maria who upgraded us and had an amazing room with a fruit plate and card. Will definitely be back to enjoy the spa and amazing breakfast again !

    A mejorar: Nothing

  • Puntuación de los huéspedes 8David

    UPDATES OF OUR STAY

    Lo mejor: I like the room, very clean. I like the location and the staff were really friendly, kind and helpful.

    A mejorar: I did not like the breakfast. There were limited option. For example the milk was only simi skinned. The caffee latte was very bitter.. The initial room they gave us was smelly, the carpet was wet. We complained and immediately they staff gave us another room. They gave me a refund of £50.

  • Puntuación de los huéspedes 10Yasmin

    Lo mejor: We had such a lovely experience right from the get go! We were checked in by Maria at reception and were made to feel so welcomed and comfortable in a life where "transactions" nowadays are usually very mechanical but Maria was so accommodating and patient with me and my daughter. We'll definitely be staying here again!

  • Puntuación de los huéspedes 10David

  • Puntuación de los huéspedes 10Paul

  • Puntuación de los huéspedes 10McMaster

    Lo mejor: As always this place does not disappoint, excellent customer care, this time I had a lovely card from reception and it was a nice touch much amd appreciated thank you 😊.

    A mejorar: I'm not too sure if the breakfast/buffet staff have had a shuffle or maybe was training staff at the time, it didnt feel as organised as before, I had to find my own table, previously was sat down by staff and given cutlery, I had to go and ask for my own. The staff there was trying their hardest to accommodate everyone however lack of training and organisation was noticed. I didnt have the opportunity to order from the alcarte menu, and they all seemed busy to attend to me, possibly maybe they need more staff this is no criticism to the actual satff however for the price of £25 it didn't feel worth it as the previous times did and I was disappointed unfortunately, it felt like reception staff had a uplift in service and theirs was a downgrade and not what I expected. I hope this feedback is given to support staff during breakfast and also improve the experience for other visitors as it did make a difference to my stay.

  • Puntuación de los huéspedes 10Mercy

  • Puntuación de los huéspedes 9Karl

    Lo mejor: Very spacious room. Friendly and welcoming staff

    A mejorar: Nothing

  • Puntuación de los huéspedes 8Jack

  • Puntuación de los huéspedes 7Paul

    Lo mejor: Location

    A mejorar: Beds were hard

  • Puntuación de los huéspedes 8Margaret

    Lo mejor: Average

  • Puntuación de los huéspedes 10Billy-Dean

    Lo mejor: Hotel was very clean, staff polite and welcoming

    A mejorar: My room window was unable to open

  • Puntuación de los huéspedes 9Thomas

    Lo mejor: It was very comfortable and clean, and the free room upgrade and complimentary drinks were a pleasant surprise. Staff were.all faultless.

  • Puntuación de los huéspedes 6Benvindo

  • Puntuación de los huéspedes 10Laura

  • Puntuación de los huéspedes 9josh

    Radisson blu, outstanding

    Lo mejor: The venue was spectacular and the view at breakfast of the O2 was amazing, our suite was wonderful with ensuite, staff were great and accommodating

    A mejorar: During the stay, after the first night we were starting to come up with small bites. After the second night. We were further covered in little bites. Suspecting bed bugs, we quickly reported to the front desk, which was unfortunate cause it was the day of check out. Staff said they would investigate

  • Puntuación de los huéspedes 10Sarah

  • Puntuación de los huéspedes 9Jennifer

  • Puntuación de los huéspedes 7Abisola

  • Puntuación de los huéspedes 10Munduki Kenny

    Amazing

    Lo mejor: Everything from the facilities to the staff is on point. It's so comfy that we didn't want to leave...

    A mejorar: Nothing everything was perfect.

  • Puntuación de los huéspedes 7Riddlesandhijinks

  • Puntuación de los huéspedes 8Jessica

    Good but watch out for hidden costs

    Lo mejor: Lovely large room and the beds were very comfortable. Staff were lovely.

    A mejorar: They will take a security deposit on top of your room cost. It takes them 3-5 days to release the funds. Wasn’t informed until we were checking in. Parking location wasn’t clear at all. I was driving round looking for somewhere to park.

  • Puntuación de los huéspedes 8Jessica

    Lo mejor: How friendly the staff all were.

    A mejorar: Only downside was in our room the plug sockets were only on one side of the bed, but the gap was quite far away from the bedside table itself.

  • Puntuación de los huéspedes 10Tonny

  • Puntuación de los huéspedes 8Hajra

  • Puntuación de los huéspedes 10Sindi

    Lo mejor: Everything

    A mejorar: The cost of the parking spot (30£ per night), but i already knew about it, so i accepted that And the part where they don't take cash

  • Puntuación de los huéspedes 10Brandon

  • Puntuación de los huéspedes 7Memory

    Lo mejor: Loved their breakfast most and the view of the hotel is beautiful

    A mejorar: Room was dusty and didn't really like the lace curtains

  • Puntuación de los huéspedes 8Hajra

  • Puntuación de los huéspedes 9Liam

    Comfortable and friendly-high quality stay

    Lo mejor: Great rooms, staff were very helpful and kind especially Maria who offered me an upgrade and was very attentive to my needs

  • Puntuación de los huéspedes 1appiah

  • Puntuación de los huéspedes 8Victoria

    Good location, easy to find

    Lo mejor: It was an excellent base for visiting the 02. Clean and comfortable

    A mejorar: The check in staff on arrival in the evening were rude

  • Puntuación de los huéspedes 10Thanh

    Zufrieden

    Lo mejor: Ich war rundum zufrieden mit meinem Aufenthalt. Das Hotel war sauber, komfortabel und die Lage in Canary Wharf ist wirklich top. Es hat einfach alles gepasst – ich würde jederzeit wiederkommen!

  • Puntuación de los huéspedes 10Sandra

  • Puntuación de los huéspedes 10Trecy Mlda

    Entre détente et plaisir

    Lo mejor: J’ai aimé l’accueil la qualité des prestations et l’amabilité du staff spécialement de Shahima qui a su nous mettre particulièrement à l’aise et écouter nos demandes.

  • Puntuación de los huéspedes 10Hellen

    Lo mejor: Lovely

    A mejorar: Parking

  • Puntuación de los huéspedes 10Liam

    Lo mejor: Maria on reception provided amazing service; exemplary member of staff.

  • Puntuación de los huéspedes 10Ferhat

  • Puntuación de los huéspedes 10Robert

    Lo mejor: Stayed there before great hotel , it’s a bit out for London centre but perfect for the o2

  • Puntuación de los huéspedes 7Garry

    Yer was ok apart from not having enough toilet roll an the the engineers in the opposite building at the same height an

    Lo mejor: The view was amazing

    A mejorar: We could see a engineer in the building opposite which we didn’t really open the curtains open to much so spoiled the view really…an also the light keeping flicking on an off in the cupboard next to the bed

  • Puntuación de los huéspedes 6Michelle

    Not worth the price!

    Lo mejor: It was clean and comfortable.

    A mejorar: There was no tea in the room just coffee. It was a bit out of the way. The breakfast was all dried out. A bottle of water costs £4.99!!!

  • Puntuación de los huéspedes 9Maxine

    Perfect

    Lo mejor: Perfect location

  • Puntuación de los huéspedes 10Nikki

  • Puntuación de los huéspedes 10Chumpuka

    Lo mejor: The Spa was the main reason that I went there. My massage was excellent.

    A mejorar: The room was cold.

  • Puntuación de los huéspedes 8Ramajeyam

  • Puntuación de los huéspedes 10Katerina

    Lo mejor: The bed !

    A mejorar: Breakfast cost 25£ per person no other options if you with child. Was no body lotion in bathroom , not available for late check out

  • Puntuación de los huéspedes 9Oluwaseun

  • Puntuación de los huéspedes 4kizito

  • Puntuación de los huéspedes 9Michelle

  • Puntuación de los huéspedes 9Ava

    Lo mejor: the room

    A mejorar: the parking

  • Puntuación de los huéspedes 10Anna

  • Puntuación de los huéspedes 8Andrew

  • Puntuación de los huéspedes 9Eli

  • Puntuación de los huéspedes 9Adetoro

  • Puntuación de los huéspedes 8Moyo

  • Puntuación de los huéspedes 10Funmilayo

  • Puntuación de los huéspedes 10seth

  • Puntuación de los huéspedes 8Milan

    Staff who know how to make people feel welcome.

    Lo mejor: Staff are phenomenally friendly. I got a suite for a night and it was enormous!

    A mejorar: Nothing serious but it’s a bit dated. Clean but a bit dated.

  • Puntuación de los huéspedes 10Lizzie

  • Puntuación de los huéspedes 8oscar

  • Puntuación de los huéspedes 10Shane

    Brilliant, food was amazing, staff are very friendly and accommodating

    Lo mejor: I loved the fact that they were able to sort out a room that had two beds and this was with short notice too as they don’t need to do that but they went above and beyond! Breakfast was to die for, scrambled eggs were a 10/10 and everything else. Very pleased with everything

    A mejorar: Location was a bit out of the way but that’s just one of those things, nothing on the property very small inconvenience but other than that there wasn’t anything else

  • Puntuación de los huéspedes 10Leigh

  • Puntuación de los huéspedes 8Oliver

    Great hotel & location

    Lo mejor: Great location, comfy beds, nice bar, nice lobby, good shower

    A mejorar: The price of drinks/snacks in there little shop in lobby! Disgusting prices! Can of coke £3.50, pack of malteasers £6, bag of Doritos £6, bottle of small water £4, there’s London prices then there just ripping someone off

  • Puntuación de los huéspedes 8Sel

  • Puntuación de los huéspedes 7Terry

    Convenient and good standard

    Lo mejor: High standard of room.

    A mejorar: Location is not ideal for this occasion but mitigated with free shuttle.

  • Puntuación de los huéspedes 8Davis

    Lo mejor: Close to the o2arena

    A mejorar: Nothing

  • Puntuación de los huéspedes 1Jessica

  • Puntuación de los huéspedes 3Sian

  • Puntuación de los huéspedes 10Thomas

    Visited for a concert, but would absolutely come back again!

    Lo mejor: The room was lovely and welcoming with a gorgeous view. The bathroom was very spacious and the beds were extremely comfortable. The hotel has a gorgeous view across the Thames directly looking at the O2 arena. The staff were extremely welcoming and generous as well as extremely helpful when asked any questions regarding parking or any on site facilities.

    A mejorar: Only issue we had initially was parking as there are only a few spaces available, but that's not the hotel or staff's fault.

  • Puntuación de los huéspedes 9Benoît

  • Puntuación de los huéspedes 3Juris

    Hotel definitely didn't live up the expectations of a 4* hotel.

    Lo mejor: Room was big. Bed was comfortable and AC was working well. Location as well was convenient for travelling.

    A mejorar: Cleanliness of the room was appalling. Room was full of dust. Even the shower had dust. There were urine marks on the toilet and bed had lots of crumbs and hairs left.

  • Puntuación de los huéspedes 8Tracy

  • Puntuación de los huéspedes 10Isaiah

  • Puntuación de los huéspedes 10Fiona

  • Puntuación de los huéspedes 8Johnj

    Lo mejor: staff very attentive

  • Puntuación de los huéspedes 5Marie

  • Puntuación de los huéspedes 10Richard

    Excellent hotel. Total lack of engagement from reception staff on arrival and departure.

    Lo mejor: Clean and warm. Comfy bed. Tea and coffee making facilities.

    A mejorar: Pillows not comfy. Disappointed with the reception staff. We arrived at 10:00pm and didn’t even get a smile.

  • Puntuación de los huéspedes 8andrew

  • Puntuación de los huéspedes 9Ayotunde

    Very good experience.

    Lo mejor: The lactation and presentation

    A mejorar: Cost

  • Puntuación de los huéspedes 10Elaine

  • Puntuación de los huéspedes 9Patrick

    Lo mejor: Been there for business. Good overall. A bit of a hassle to come and go to the O2 but still a good option

    A mejorar: Some areas especially room carpeting and furniture may need a major refit soon enough

  • Puntuación de los huéspedes 9Martin

  • Puntuación de los huéspedes 10Djamila

    Très agréable

    Lo mejor: Super

  • Puntuación de los huéspedes 9Julia

    Lo mejor: The reception staff, particularly Shahima, were very helpful and managed to give us an upgrade and free drink vouchers.

    A mejorar: Its proximity to the O2 and Canary Wharf.

  • Puntuación de los huéspedes 7Helen

  • Puntuación de los huéspedes 10325

    Super clean and lovely staff

    Lo mejor: The staff were exceptionally friendly and accommodating, and I was fortunate enough to receive a complimentary upgrade. As someone with OCD, I often spend a considerable amount of time organising and adjusting my surroundings to ensure everything is just the way I like it. However, everything was already so well presented that I barely needed to make any adjustments, allowing me to relax and enjoy my stay with minimal fuss. I really appreciated the attention to detail and the excellent service.

    A mejorar: The staff did not believe I was 19.

  • Puntuación de los huéspedes 10mulla

  • Puntuación de los huéspedes 10Damilola

    Awesome

    Lo mejor: I love everything

    A mejorar: I have not gotten my deposit back and they didn’t tell me how long it takes

  • Puntuación de los huéspedes 4Carol

  • Puntuación de los huéspedes 10Jason

    Lo mejor: The room was very large, clean and the bed was very comfortable The location was great for our leisure trip, particularly as it was only a short Uber ride to the O2 for our show. The staff at reception and in the hotel bar were extremely helpful, friendly and welcoming throughout our visit.

    A mejorar: The lighting in the room at night was quite dim The distance to the nearest tube station was quite far to walk.

  • Puntuación de los huéspedes 6Melanie

    A great night with great friends but customer service is appalling.

    Lo mejor: It had good facilities and was clean and in a good location

    A mejorar: It was perfectly nice. But the staff were very unpleasant when they were called to task over giving us a king sized bed and a camp bed when we had requested a twin room. When I called down thinking there might have been a mistake, they told me that despite us arriving at 10am this morning and being told there would be a twin room for us but that we had to check in at 3 and not earlier, which we were fine with, that twin rooms were on a first come first serve and that the camp bed was perfectly comfortable and that that was the best they could do. We weren’t happy with that response as they never advised us of this at the desk and we had been told we would have a twin when we’d arrived at 10am that morning. Apparently they were all sold out of twins… we went downstairs and were greeted very rudely but when we said we wouldn’t move until they resolved the issue they suddenly were able to magic up a twin room for us. Simon the end we were ok but they were unpleasant with us for the rest of our stay. We still had a good time but a disappointing experience with the staff

Descripción

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