Crowne Plaza Paris - Republique by IHG

Chambres

Choisissez des dates pour voir les chambres et les tarifs.

Équipements

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Terrace
• Family rooms
• Garden
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Soundproof rooms

Avis clients

• Note des voyageurs 9Svensson

• Note des voyageurs 8Lisa

• Note des voyageurs 8Arielle

• Note des voyageurs 8Marina

• Note des voyageurs 8Jan Olof

• Note des voyageurs 8Waleed

  Good place to stay

  Les plus: Some of the stuff are great. They have gluten free options. The space was more than sufficient. The hospitality was amazing in reception and breakfast restaurant

  Les moins: Few stuff member were rude(concierge). The lights are not suitable in 4th floor rooms. Only one electrical outlet was universal. No cleaning hose in toilet

• Note des voyageurs 9LIVIAEPAOLO

• Note des voyageurs 5Serge

  Irréaliste

  Les plus: Correcte mais sans plus

  Les moins: Le prix complètement disproportionné par rapport à la simplicité de la chambre et de la salle de bain

• Note des voyageurs 6Ongan

• Note des voyageurs 9Humberto

• Note des voyageurs 9Tije

• Note des voyageurs 10LEAH

  Very safe and nice room service!

  Les plus: Very comfortable

• Note des voyageurs 1Orhan

• Note des voyageurs 6SHANMENG

• Note des voyageurs 7Shani

• Note des voyageurs 10Sharon

• Note des voyageurs 8Polly

  Modern spacious and comfortable international hotel in a convenient and interesting location

  Les plus: We weren't happy with our room initially because there weren't adequate storage facilities - no drawers, though good hanging space. The light in the WC wasn't working when we arrived. BUT the manager Yann put himself out to try and find a solution for us, and sat us in the bar with a glass of champagne while he sorted the room out. The breakfast is varied and excellent, staff are all very helpful, bathroom products are lovely, and we were given very good restaurant recommendations by the concierge who made the bookings for us. As far as the location is concerned, we really liked it. It's well connected for public transport and taxis, and very near the charming Quai St Martin. We usually stay in the Marais, but we wanted a larger room, and modern facilities,.and this was a good 4* combination of comfort, price, location. It's a very busy, professionally run hotel, and we recommend it.

  Les moins: We liked it, I don't have any negatives except that for me, there should be a drawer unit in a hotel room.

• Note des voyageurs 9tord

  Veldig bra opphold på alle måter.

• Note des voyageurs 4Ian

  Well below that standard expected for the amount charged.

  Les plus: Location is perfect for us.

  Les moins: Rooms tired, long wait for check in, room lighting awful, terrible WiFi.

• Note des voyageurs 10Nadine

  thank you for everything

• Note des voyageurs 9Finn Allan

• Note des voyageurs 8Marie-France

• Note des voyageurs 10Dmitrii

• Note des voyageurs 8Nino

• Note des voyageurs 6Ashlee

  Les plus: Great breakfast, great location! Plenty of lovely food around

  Les moins: I was surprised at the massive deposit required for this stay. It is not returned immediately which caused a slight strain on the rest of my trip. (Over 1,000 euro for 3 nights)

• Note des voyageurs 10Patsy

• Note des voyageurs 10ΕΛΕΝΑ

  Εξαιρετική

  Les plus: Η τοποθεσία είναι πολύ βολική

  Les moins: όλα τέλεια

• Note des voyageurs 10Leman

  Les plus: KAHVALTI VE KONUM EFSANE

• Note des voyageurs 8Valentina

  Excelente hotel, cómodo y personal muy amable

  Les plus: Instalaciones muy cómodas y personal muy amable

• Note des voyageurs 10Aloni

• Note des voyageurs 10Corduneanu

• Note des voyageurs 10mikael

• Note des voyageurs 3Philip

  Les moins: The reservation staff could be a lot more accommodating

• Note des voyageurs 9Joanna

• Note des voyageurs 8Simon

• Note des voyageurs 8Ayush

  It was a great stay, highly recommended

  Les plus: The building was an old heritage building in a wonderful location near the metro

  Les moins: All good

• Note des voyageurs 10serena

• Note des voyageurs 7Johnson

• Note des voyageurs 8Helen

  Wonderful!

  Les plus: The hotel was lovely, staff friendly and very helpful. The breakfast was amazing with lots of choice, including lots of healthy options. The room was very comfortable too.

  Les moins: Nothing.

• Note des voyageurs 9Heifara

• Note des voyageurs 9David

  Excellent hotel for a stay in Paris.

  Les plus: Very well run. Very helpful staff. Very professional.

• Note des voyageurs 10Jody

• Note des voyageurs 9Quezada Ojeda

• Note des voyageurs 5Adam

  Les plus: Above the metro making getting around easy

  Les moins: Seemed dangerous at night and lots of police and ambulance sirens

• Note des voyageurs 7JAIME

  Les plus: Cama y desayuno

  Les moins: Decoracion de habitacion (poco acogedora) y el baño no me gusto nada

• Note des voyageurs 10James

• Note des voyageurs 6Elvana

  Overall pleasant

  Les plus: Franck at breakfast was very attentive during breakfast, was able to assist us with directions and other things we needed

  Les moins: The front desk weren’t as helpful as they could be, couldn’t get any internet throughout our stay and the front desk never got back to us

• Note des voyageurs 10TRAVIS

  Les plus: Great location with Metro access 40m from hotel. Spacious room with lots of amenities.

  Les moins: N/a

• Note des voyageurs 9René

  Les plus: God placering, meget centralt

• Note des voyageurs 10Glen

  Les plus: Right in the center and the metro or tube was just opposite connecting the whole of paris. Could not go wrong. There were several Chinese, Indian and Italian restaurants close by. So food was not an issue at all. The breakfast was very good. And the staff polite and brilliant. Would recommend and stay here again. Took the room on the 5th floor so had a good view of the night eiffel tower. Brilliant.

  Les moins: The shower was a wee bit lagy.

• Note des voyageurs 7Marina

  Hotel in sehr guter Lage um überall in der Stadt herum zu kommen. Personal wirklich zuvorkommend.

  Les plus: Das Personal war sehr freundlich und zuvorkommend. Wir kamen kurz vor Mittag an und waren vorbereitet, die Koffer einzustellen und dann wieder zum Check-In Termin um 16.00 Uhr da zu sein. Wir konnten dann bereits ein Zimmer beziehen und wir erhielten eines unter dem Dach.

  Les moins: Ich hatte zwei mal gemeldet dass das Wasser im Badezimmer unter dem Waschbecken sich sammelt sobald der Wasserhahn an ist. Scheint aber wohl eine grössere Sache zu sein, denn man konnte es anscheinend nicht reparieren. Und wenn man die Stelle auf dem Marmorboden sich genauer anschaut ist dies nicht erst seit kurzem so.

• Note des voyageurs 8Driss

  Les plus: the location of the hotel is very good and the breakfast is excellent.

• Note des voyageurs 10Riccardo

• Note des voyageurs 9Sari

  Great start to France trip. Definitely would stay here again.

  Les plus: This hotel has an excellent metro connections and extremely friendly staff. They let us check in right away, which may not always happen but was so helpful.

  Les moins: The bed could be a little bit softer, but it’s still pretty comfortable.

• Note des voyageurs 7Luke

  Les plus: Excellent location, with easy access to the metro outside the hotel. La République also has plenty to offer for food and convenience.

  Les moins: Works being undertaken in the building beneath the room. Drilling commenced at 9am and continued until late, as late as 11pm one night.

• Note des voyageurs 2Resort52656366812

  One hotel to be avoided

  Les plus: UPDATE: A Crowne Plaza Experience I Would Strongly Recommend Avoiding I have had to update my original Tripadvisor review because the issues with this hotel keep growing. What started as a disappointing stay has now become an extremely frustrating and unacceptable experience involving refunds, unexplained charges and, most importantly, a complete failure by the hotel to properly address my concerns. I am a long-standing IHG guest and Platinum Elite Ambassador, and I have stayed at many IHG properties around the world. I therefore have a good understanding of the level of service and customer care I should expect from an IHG hotel. Sadly, my experience at the Crowne Plaza Paris – République has been very different. I originally booked four nights for my son. Unfortunately, due to a family illness, he had to cut his trip short and return to Australia. He gave the hotel 24 hours’ notice that he needed to leave. Despite this, the hotel only refunded one night and charged for the other. I have repeatedly asked the hotel to explain why I was charged for a cancellation night when 24 hours’ notice was provided, but I have still not received a satisfactory explanation. The hotel also cancelled the entire booking rather than simply adjusting it, meaning that the associated IHG points and qualifying night credit were lost. My son also sent me photographs of stained towels in the room. This is certainly not what I would expect from a Crowne Plaza hotel. Unfortunately, the situation has now become even more concerning. The hotel has subsequently charged my credit card a further €283 without my authorisation. I have no idea how they got my credit card details. When I challenged this, Mr Le Boulaire told me that the hotel had already refunded me twice. This is simply not correct. I have checked my credit card account carefully and it shows only one refund. I have made this clear to the hotel, yet Mr Le Boulaire has failed to properly address this issue or the other concerns I have raised. I therefore expected the General Manager, Christophe Charolles, to personally intervene and resolve the matter. Unfortunately, I have also found the response from management extremely disappointing. My concerns remain unanswered and avoided. Not what I would expect from senior management of an international hotel. At this point, my concerns include the unexplained cancellation charge, the incomplete refund, the unauthorised €283 credit-card charge, the incorrect claim that I have received two refunds, the cancellation of the entire booking, the loss of IHG points and qualifying night credit, the condition of the room, and the hotel’s continued failure to properly address my complaint. I have had to update this review because, rather than the situation being resolved, the problems have continued to grow. I have given the hotel every opportunity to resolve this privately and reasonably. Instead, I continue to receive responses that fail to address the substance of my concerns, while further charges have appeared on my credit card. I believe it’s important that future guests are aware of the standards of this hotel. As an experienced IHG guest, I find the way this entire matter has been handled extremely disappointing. The issue is now about much more than the money. It is about accountability, communication and basic customer service. Based on my experience, I would strongly recommend that other IHG members think very carefully before booking this hotel. In fact, based on the way my complaint has been handled from the initial booking issue through to the latest unauthorised credit-card charge, this is one IHG hotel that I would strongly recommend avoiding. I sincerely hope that senior management eventually takes responsibility for reviewing the complete history of this matter and addresses every concern I have raised. I will continue to update this review should further issues arise or, hopefully, if the hotel finally provides a satisfactory resolution.

• Note des voyageurs 10Romana

• Note des voyageurs 6Serge

  Je n’y retournerai pas

  Les plus: Très bien situé

  Les moins: Extrêmement bruyant fenêtre sur place de la République Wifi très faible

• Note des voyageurs 10Daniele

  Les plus: Struttura moderna, staff super gentile. Colazione ottima e abbondante

• Note des voyageurs 9Max Loffredo

• Note des voyageurs 9Robert

  Lovely hotel, in a good location. Really enjoyed the stay.

  Les plus: Good location. Lovely room. Helpful staff.

  Les moins: Drinks were expensive.

• Note des voyageurs 9Dutoit

  Quatre jours parfaits!

  Les plus: Personnel si aimable et pro! Petit déjeuner très généreux! Hôtel très propre et climatisé! Emplacement très pratique!

• Note des voyageurs 9Carin

• Note des voyageurs 8nasser

  جيد جداً لكن تحتاج الى استخدام المواصلات

  Les plus: الفندق مرتب وجميل جداً وبجواره محطة مترو والمطاعم والكافيات والبقالة حوليك

  Les moins: تحتاج الى استخدام المترو او التاكسي اوبر لكي تصل لمعالم المدينه والفندق في موقع مزدحم وامامه ساحه كبيرة يتجمع بها الناس والمظاهرات . الغرف بالصباح مزعجه بسبب الهاوس كيبنق .. واغلاق الابواب مزعج عدا ذلك اذا كنت لا تمانع من استخدام المترو فهو خيار جيد جداً

• Note des voyageurs 4Francisco

  Les plus: Location and staff! The best 2 things about this hotel.

  Les moins: Extremely disappointing stay at Crowne Plaza Paris République. The Wi-Fi was completely unusable during the 10 days I stayed there. It was connected but wouldn't load anything - no Instagram, no Netflix, not even WhatsApp messages. For a hotel this expensive, not having reliable internet is inconceivable. Overpriced for what is offered.

• Note des voyageurs 10692tiffanyn

  Great Location and safe

  Les plus: On each visit to Paris, we make it a point to select a new neighborhood or district for our accommodation, allowing us to discover fresh experiences. This time, we chose The Crown Plaza in the 11th district. We were pleasantly surprised by the abundance of restaurants within walking distance, offering a wide variety of dining options. The hotel itself is welcoming and well-maintained, with our bedsheets being changed daily, which is a delightful, albeit unexpected, touch. The service is excellent, and the hotel's location feels very secure. We truly value the convenience of nearby amenities such as Starbucks, a pharmacy, and a grocery store, where we can easily purchase fruits and snacks for our room. This marks our second stay at this hotel; we were here just three weeks ago and thoroughly enjoyed our visit, prompting us to rebook. We highly recommend it.

• Note des voyageurs 9Philip

  Enjoyed our stay! Great room for families.

  Les plus: We enjoyed our stay Crowne Plaza Republique. It is located in a central spot right next to the busy Place de la Republique, which is busy and bustling with lots of people. There is very quick access to restaurants and Metro. The Room is newly renovated and has air conditioning. There ares two levels. Bedroom on the bottom with another bedroom (pullout bed) and small living room upstairs. It's a little tricky to get to, but accessible by lift. It is relatively quiet, private and has nice views of the Eiffel Tower and Sacré-Cœur. Bathroom is brand new as well. Breakfast is included and it is great with a wide variety of food, including made-to-order omelets/eggs. Staff were courteous and kind.

  Les moins: The bed was a little bit too firm for our taste. There are many homeless people around the hotel. However, they didn't bother anyone.

• Note des voyageurs 3Regis

  Les moins: Équipements vieux Manqué de service Manteau. Piqueurs à 8h du matin

• Note des voyageurs 9Greg

  A quality hotel in an excellent location.

  Les plus: The room was spacious, clean, comfortable, quiet and the location was excellent being so close to Republique metro.

• Note des voyageurs 8Barbara

• Note des voyageurs 8Fatima

• Note des voyageurs 6Oroyinyin

  It would have been a great stay if the WiFi connection was constant , and if some of the staff responded more warmly

  Les plus: Location and the cleanliness

  Les moins: Internet connection very poor . My bathroom shower shocked me second day . Even the response to it was quick , but that was scary

• Note des voyageurs 10SALWA

  Les plus: Beds are very comfortable, staff are very Friendly

  Les moins: Door's room when clients close it it wakes us up! There was a mouse at the terrace and when I told the waiter he wasn't that surprised as if it was normal!

• Note des voyageurs 5Marianna

  Les moins: Colazione niente di che . Letti piccoli .

• Note des voyageurs 8Samantha

• Note des voyageurs 8Irenefromlondon

  Stunning, comfortable and well-located hotel, great food - shame about the wifi

  Les plus: This hotel is stunning and has a great vibe. Really liked the lobby/ informal/ cafe area. Brilliant breakfast and make sure you check out the courtyard - the highlight. Our room which was at the top floor (in the mansard roof) was clean and comfortable, modern etc. The concierge and staff were very friendly and helpful. The only downside was the wifi was very poor. This affected the TV and our devices. Great area - right in front of the Republique.

• Note des voyageurs 10Anna

• Note des voyageurs 9anderson

  Les plus: Service

  Les moins: Net

• Note des voyageurs 8Elisabeth

  Bra hotell med bra läge i Paris

  Les plus: Läget är mycket bra med närhet till Metro, bussar, promenadavstånd till kanalen och det trevliga Marais-området. Personalen var fantastiskt tillmötesgående och vänliga.

  Les moins: Det mesta var alldeles utmärkt. Möjligen kan rummen behöva lite uppdatering. Toalettutrymmet saknade handfat.

• Note des voyageurs 8Cristina

• Note des voyageurs 8Diego

  Ottima struttura ma con delle pecche

  Les plus: Ottima colazione, posizione perfetta e ben collegata

  Les moins: Camere datate e molto basiche per il livello della struttura.

• Note des voyageurs 9Daniel

• Note des voyageurs 2Yasuda

• Note des voyageurs 8CaribbeanTA

  A GREAT HOTEL FOR TOUR GROUPS AND MEETINGS, AMAZING STAFF

  Les plus: I hosted a tour group so the location is great for walkability to hundreds of shops, restaurants, and Metro subway system. However, it is directly in front of Republique Square and the noise level can be overwhelming at times.. What was most impressive to me and my group are the Front & Concierge desks. They are welcoming and so willing to please their guests. I observed firsthand the pressure they are under and will do whatever they can to assist. I took the names of the most outstanding but unfortunately misplaced the list. A special callout to Nam who seemed to be there day and night. The lobby aesthetics creates the atmosphere of a 5 star hotel, however the rooms are clean but dated. I am travel designer and viewed a number of them. The Standard rooms are quite small and various views from facing another building to ones that felt like an attic with none. The main complaints for me is lack of storage especially if there are 2 people. The bathrooms were a point of conversation with my group especially the bathtubs. They are a hazard getting in and out due to the height and slant at the rear. The shower door is partial resulting in water all over the floor. Anyone who has any mobility challenges whatsoever should not book these rooms and request a walk-in shower which are very limited in numbers. The courtyard is very nice, quiet, and great gathering spot. In conclusion I would stay there again. However, the noise level and crowded streets might not be a good fit for guests who need a quieter environment.

• Note des voyageurs 9Simon

• Note des voyageurs 8Linda

• Note des voyageurs 9Andrea

• Note des voyageurs 4Anastasia

• Note des voyageurs 1Jenna

  Les plus: Nothing

  Les moins: Everything

• Note des voyageurs 7salah

  I expected more from the looks and name of the hotel

  Les plus: The location of the hotel was very nice, it has a lot of restaurants near it, the staff was very friendly,

  Les moins: There was no internet connection in the room only the lobby The carpet had some stains on it and there was some dust in the room the toilet very small, there wasn’t a big shower head There wasn’t a variation in the breakfast menu it was the same everyday .

• Note des voyageurs 1018Jan

  Good corporate style hotel and conveniently located close to multiple metro lines

  Les plus: A good corporate style hotel - reliable service, comfortable room, clean, and well equipped. My booking - standard twin room. Good space, no coffee machine, comes with fridge, safe, kettle, teas and coffee, iron and ironing board, flat screen tv, etc. Bathroom has a small bath and glazed shower screen. Small but sufficient. Only issues were that the bath plug did not open and close properly and the water temperature was a bit inconsistent. Breakfast buffet has a good range and there’s an egg cooking station offering omelettes, fried and poached eggs. Coffee is filter coffee only. Has a nice terrestrial/courtyard with games including chess and table tennis. Good location for multiple metro lines.

• Note des voyageurs 9Jimmy

• Note des voyageurs 10BNoemi99

  Great team, ideal location

  Les plus: We had a wonderful time at this hotel. The location is absolutely excellent, making it incredibly easy to get around. A huge thank you to the reception staff, who were consistently friendly, welcoming, and helpful throughout our stay. The breakfast was also a great highlight, especially the lovely, fresh croissants! While the French cheeses offered were excellent in quality, it would have been a wonderful bonus to see a slightly wider variety of them to choose from. Overall, it was a fantastic experience and we would highly recommend it!

• Note des voyageurs 6J1302ROnikolaj

  Central location, friendly staff

  Les plus: The hotel is in a central location, which makes it very convenient. Staff are friendly and welcoming. Bed linen is clean and fresh, beds are comfortable, and breakfast is good. However, the hotel's facilities are clearly outdated. Even the tableware in the restaurant looks old. The air-conditioning system is noisy and appears to be past its prime. There is a noticeable smell of frying from the kitchen in the elevators and hallways. The carpets in both the rooms and corridors are worn and torn in places, and the Wi-Fi connection is poor. It is obvious that the hotel has not been renovated for many years. In my opinion, this hotel does not meet the standards of a 4-star property. It feels more like a standard 3-star hotel, making it overpriced for what it offers.

• Note des voyageurs 8Sandrine

  Les plus: Offre du petit-déjeuner très complète Salle-de-bains spacieuse et propre

• Note des voyageurs 5Laila

  Les plus: Great location , great staff

  Les moins: Had a sleepless night as the AC at night was no good & we soaked in this heat in July ! You can't open the window as it's hot & humid outside let alone the noisy street.

• Note des voyageurs 10Μαριλια

• Note des voyageurs 6sridip

  Basic Hotel close to Republique metro

  Les plus: This is a typical hotel with small/mid sized rooms in a crowded Republique area with good connectivity. Road facing rooms get quite noisy throughout the day and toll late night. Hamayra at the front desk is awesome and very helpful. However, this hotel has one of the worst concierge desks. I suggest you not rely or use the concierge for anything.

• Note des voyageurs 2Clairer23

  Please Don’t Bother - Go Elsewhere

  Les plus: The list of negatives about this hotel are too long to detail here. Do yourself a favour and spend your money on a nice 4 star boutique hotel. IHG should be ashamed. This place is worn, and grubby. Terrible and at times rude service (apart from my check-in in guy / you were great). Everything from pillows, sheets, room furniture and fittings were worn, broken and just nasty (holes in curtains). Zero attention to detail. Food was an abomination. Non existent WIFI. I just can’t…as I said there’s just too much.

• Note des voyageurs 10Odette