Crowne Plaza Paris - Republique by IHG

Guest rating 9Svensson

Guest rating 8Lisa

Guest rating 8Arielle

Guest rating 8Marina

Guest rating 8Jan Olof

Guest rating 8Waleed

Good place to stay

Liked: Some of the stuff are great. They have gluten free options. The space was more than sufficient. The hospitality was amazing in reception and breakfast restaurant

Disliked: Few stuff member were rude(concierge). The lights are not suitable in 4th floor rooms. Only one electrical outlet was universal. No cleaning hose in toilet

Guest rating 9LIVIAEPAOLO

Guest rating 5Serge

Irréaliste

Liked: Correcte mais sans plus

Disliked: Le prix complètement disproportionné par rapport à la simplicité de la chambre et de la salle de bain

Guest rating 6Ongan

Guest rating 9Humberto

Guest rating 9Tije

Guest rating 10LEAH

Very safe and nice room service!

Liked: Very comfortable

Guest rating 1Orhan

Guest rating 6SHANMENG

Guest rating 7Shani

Guest rating 10Sharon

Guest rating 8Polly

Modern spacious and comfortable international hotel in a convenient and interesting location

Liked: We weren't happy with our room initially because there weren't adequate storage facilities - no drawers, though good hanging space. The light in the WC wasn't working when we arrived. BUT the manager Yann put himself out to try and find a solution for us, and sat us in the bar with a glass of champagne while he sorted the room out. The breakfast is varied and excellent, staff are all very helpful, bathroom products are lovely, and we were given very good restaurant recommendations by the concierge who made the bookings for us. As far as the location is concerned, we really liked it. It's well connected for public transport and taxis, and very near the charming Quai St Martin. We usually stay in the Marais, but we wanted a larger room, and modern facilities,.and this was a good 4* combination of comfort, price, location. It's a very busy, professionally run hotel, and we recommend it.

Disliked: We liked it, I don't have any negatives except that for me, there should be a drawer unit in a hotel room.

Guest rating 9tord

Veldig bra opphold på alle måter.

Guest rating 4Ian

Well below that standard expected for the amount charged.

Liked: Location is perfect for us.

Disliked: Rooms tired, long wait for check in, room lighting awful, terrible WiFi.

Guest rating 10Nadine

thank you for everything

Guest rating 9Finn Allan

Guest rating 8Marie-France

Guest rating 10Dmitrii

Guest rating 8Nino

Guest rating 6Ashlee

Liked: Great breakfast, great location! Plenty of lovely food around

Disliked: I was surprised at the massive deposit required for this stay. It is not returned immediately which caused a slight strain on the rest of my trip. (Over 1,000 euro for 3 nights)

Guest rating 10Patsy

Guest rating 10ΕΛΕΝΑ

Εξαιρετική

Liked: Η τοποθεσία είναι πολύ βολική

Disliked: όλα τέλεια

Guest rating 10Leman

Liked: KAHVALTI VE KONUM EFSANE

Guest rating 8Valentina

Excelente hotel, cómodo y personal muy amable

Liked: Instalaciones muy cómodas y personal muy amable

Guest rating 10Aloni

Guest rating 10Corduneanu

Guest rating 10mikael

Guest rating 3Philip

Disliked: The reservation staff could be a lot more accommodating

Guest rating 9Joanna

Guest rating 8Simon

Guest rating 8Ayush

It was a great stay, highly recommended

Liked: The building was an old heritage building in a wonderful location near the metro

Disliked: All good

Guest rating 10serena

Guest rating 7Johnson

Guest rating 8Helen

Wonderful!

Liked: The hotel was lovely, staff friendly and very helpful. The breakfast was amazing with lots of choice, including lots of healthy options. The room was very comfortable too.

Disliked: Nothing.

Guest rating 9Heifara

Guest rating 9David

Excellent hotel for a stay in Paris.

Liked: Very well run. Very helpful staff. Very professional.

Guest rating 10Jody

Guest rating 9Quezada Ojeda

Guest rating 5Adam

Liked: Above the metro making getting around easy

Disliked: Seemed dangerous at night and lots of police and ambulance sirens

Guest rating 7JAIME

Liked: Cama y desayuno

Disliked: Decoracion de habitacion (poco acogedora) y el baño no me gusto nada

Guest rating 10James

Guest rating 6Elvana

Overall pleasant

Liked: Franck at breakfast was very attentive during breakfast, was able to assist us with directions and other things we needed

Disliked: The front desk weren’t as helpful as they could be, couldn’t get any internet throughout our stay and the front desk never got back to us

Guest rating 10TRAVIS

Liked: Great location with Metro access 40m from hotel. Spacious room with lots of amenities.

Disliked: N/a

Guest rating 9René

Liked: God placering, meget centralt

Guest rating 10Glen

Liked: Right in the center and the metro or tube was just opposite connecting the whole of paris. Could not go wrong. There were several Chinese, Indian and Italian restaurants close by. So food was not an issue at all. The breakfast was very good. And the staff polite and brilliant. Would recommend and stay here again. Took the room on the 5th floor so had a good view of the night eiffel tower. Brilliant.

Disliked: The shower was a wee bit lagy.

Guest rating 7Marina

Hotel in sehr guter Lage um überall in der Stadt herum zu kommen. Personal wirklich zuvorkommend.

Liked: Das Personal war sehr freundlich und zuvorkommend. Wir kamen kurz vor Mittag an und waren vorbereitet, die Koffer einzustellen und dann wieder zum Check-In Termin um 16.00 Uhr da zu sein. Wir konnten dann bereits ein Zimmer beziehen und wir erhielten eines unter dem Dach.

Disliked: Ich hatte zwei mal gemeldet dass das Wasser im Badezimmer unter dem Waschbecken sich sammelt sobald der Wasserhahn an ist. Scheint aber wohl eine grössere Sache zu sein, denn man konnte es anscheinend nicht reparieren. Und wenn man die Stelle auf dem Marmorboden sich genauer anschaut ist dies nicht erst seit kurzem so.

Guest rating 8Driss

Liked: the location of the hotel is very good and the breakfast is excellent.

Guest rating 10Riccardo

Guest rating 9Sari

Great start to France trip. Definitely would stay here again.

Liked: This hotel has an excellent metro connections and extremely friendly staff. They let us check in right away, which may not always happen but was so helpful.

Disliked: The bed could be a little bit softer, but it’s still pretty comfortable.

Guest rating 7Luke

Liked: Excellent location, with easy access to the metro outside the hotel. La République also has plenty to offer for food and convenience.

Disliked: Works being undertaken in the building beneath the room. Drilling commenced at 9am and continued until late, as late as 11pm one night.

Guest rating 2Resort52656366812

One hotel to be avoided

Liked: UPDATE: A Crowne Plaza Experience I Would Strongly Recommend Avoiding I have had to update my original Tripadvisor review because the issues with this hotel keep growing. What started as a disappointing stay has now become an extremely frustrating and unacceptable experience involving refunds, unexplained charges and, most importantly, a complete failure by the hotel to properly address my concerns. I am a long-standing IHG guest and Platinum Elite Ambassador, and I have stayed at many IHG properties around the world. I therefore have a good understanding of the level of service and customer care I should expect from an IHG hotel. Sadly, my experience at the Crowne Plaza Paris – République has been very different. I originally booked four nights for my son. Unfortunately, due to a family illness, he had to cut his trip short and return to Australia. He gave the hotel 24 hours’ notice that he needed to leave. Despite this, the hotel only refunded one night and charged for the other. I have repeatedly asked the hotel to explain why I was charged for a cancellation night when 24 hours’ notice was provided, but I have still not received a satisfactory explanation. The hotel also cancelled the entire booking rather than simply adjusting it, meaning that the associated IHG points and qualifying night credit were lost. My son also sent me photographs of stained towels in the room. This is certainly not what I would expect from a Crowne Plaza hotel. Unfortunately, the situation has now become even more concerning. The hotel has subsequently charged my credit card a further €283 without my authorisation. I have no idea how they got my credit card details. When I challenged this, Mr Le Boulaire told me that the hotel had already refunded me twice. This is simply not correct. I have checked my credit card account carefully and it shows only one refund. I have made this clear to the hotel, yet Mr Le Boulaire has failed to properly address this issue or the other concerns I have raised. I therefore expected the General Manager, Christophe Charolles, to personally intervene and resolve the matter. Unfortunately, I have also found the response from management extremely disappointing. My concerns remain unanswered and avoided. Not what I would expect from senior management of an international hotel. At this point, my concerns include the unexplained cancellation charge, the incomplete refund, the unauthorised €283 credit-card charge, the incorrect claim that I have received two refunds, the cancellation of the entire booking, the loss of IHG points and qualifying night credit, the condition of the room, and the hotel’s continued failure to properly address my complaint. I have had to update this review because, rather than the situation being resolved, the problems have continued to grow. I have given the hotel every opportunity to resolve this privately and reasonably. Instead, I continue to receive responses that fail to address the substance of my concerns, while further charges have appeared on my credit card. I believe it’s important that future guests are aware of the standards of this hotel. As an experienced IHG guest, I find the way this entire matter has been handled extremely disappointing. The issue is now about much more than the money. It is about accountability, communication and basic customer service. Based on my experience, I would strongly recommend that other IHG members think very carefully before booking this hotel. In fact, based on the way my complaint has been handled from the initial booking issue through to the latest unauthorised credit-card charge, this is one IHG hotel that I would strongly recommend avoiding. I sincerely hope that senior management eventually takes responsibility for reviewing the complete history of this matter and addresses every concern I have raised. I will continue to update this review should further issues arise or, hopefully, if the hotel finally provides a satisfactory resolution.

Guest rating 10Romana

Guest rating 6Serge

Je n’y retournerai pas

Liked: Très bien situé

Disliked: Extrêmement bruyant fenêtre sur place de la République Wifi très faible

Guest rating 10Daniele

Liked: Struttura moderna, staff super gentile. Colazione ottima e abbondante

Guest rating 9Max Loffredo

Guest rating 9Robert

Lovely hotel, in a good location. Really enjoyed the stay.

Liked: Good location. Lovely room. Helpful staff.

Disliked: Drinks were expensive.

Guest rating 9Dutoit

Quatre jours parfaits!

Liked: Personnel si aimable et pro! Petit déjeuner très généreux! Hôtel très propre et climatisé! Emplacement très pratique!

Guest rating 9Carin

Guest rating 8nasser

جيد جداً لكن تحتاج الى استخدام المواصلات

Liked: الفندق مرتب وجميل جداً وبجواره محطة مترو والمطاعم والكافيات والبقالة حوليك

Disliked: تحتاج الى استخدام المترو او التاكسي اوبر لكي تصل لمعالم المدينه والفندق في موقع مزدحم وامامه ساحه كبيرة يتجمع بها الناس والمظاهرات . الغرف بالصباح مزعجه بسبب الهاوس كيبنق .. واغلاق الابواب مزعج عدا ذلك اذا كنت لا تمانع من استخدام المترو فهو خيار جيد جداً

Guest rating 4Francisco

Liked: Location and staff! The best 2 things about this hotel.

Disliked: Extremely disappointing stay at Crowne Plaza Paris République. The Wi-Fi was completely unusable during the 10 days I stayed there. It was connected but wouldn't load anything - no Instagram, no Netflix, not even WhatsApp messages. For a hotel this expensive, not having reliable internet is inconceivable. Overpriced for what is offered.

Guest rating 10692tiffanyn

Great Location and safe

Liked: On each visit to Paris, we make it a point to select a new neighborhood or district for our accommodation, allowing us to discover fresh experiences. This time, we chose The Crown Plaza in the 11th district. We were pleasantly surprised by the abundance of restaurants within walking distance, offering a wide variety of dining options. The hotel itself is welcoming and well-maintained, with our bedsheets being changed daily, which is a delightful, albeit unexpected, touch. The service is excellent, and the hotel's location feels very secure. We truly value the convenience of nearby amenities such as Starbucks, a pharmacy, and a grocery store, where we can easily purchase fruits and snacks for our room. This marks our second stay at this hotel; we were here just three weeks ago and thoroughly enjoyed our visit, prompting us to rebook. We highly recommend it.

Guest rating 9Philip

Enjoyed our stay! Great room for families.

Liked: We enjoyed our stay Crowne Plaza Republique. It is located in a central spot right next to the busy Place de la Republique, which is busy and bustling with lots of people. There is very quick access to restaurants and Metro. The Room is newly renovated and has air conditioning. There ares two levels. Bedroom on the bottom with another bedroom (pullout bed) and small living room upstairs. It's a little tricky to get to, but accessible by lift. It is relatively quiet, private and has nice views of the Eiffel Tower and Sacré-Cœur. Bathroom is brand new as well. Breakfast is included and it is great with a wide variety of food, including made-to-order omelets/eggs. Staff were courteous and kind.

Disliked: The bed was a little bit too firm for our taste. There are many homeless people around the hotel. However, they didn't bother anyone.

Guest rating 3Regis

Disliked: Équipements vieux Manqué de service Manteau. Piqueurs à 8h du matin

Guest rating 9Greg

A quality hotel in an excellent location.

Liked: The room was spacious, clean, comfortable, quiet and the location was excellent being so close to Republique metro.

Guest rating 8Barbara

Guest rating 8Fatima

Guest rating 6Oroyinyin

It would have been a great stay if the WiFi connection was constant , and if some of the staff responded more warmly

Liked: Location and the cleanliness

Disliked: Internet connection very poor . My bathroom shower shocked me second day . Even the response to it was quick , but that was scary

Guest rating 10SALWA

Liked: Beds are very comfortable, staff are very Friendly

Disliked: Door's room when clients close it it wakes us up! There was a mouse at the terrace and when I told the waiter he wasn't that surprised as if it was normal!

Guest rating 5Marianna

Disliked: Colazione niente di che . Letti piccoli .

Guest rating 8Samantha

Guest rating 8Irenefromlondon

Stunning, comfortable and well-located hotel, great food - shame about the wifi

Liked: This hotel is stunning and has a great vibe. Really liked the lobby/ informal/ cafe area. Brilliant breakfast and make sure you check out the courtyard - the highlight. Our room which was at the top floor (in the mansard roof) was clean and comfortable, modern etc. The concierge and staff were very friendly and helpful. The only downside was the wifi was very poor. This affected the TV and our devices. Great area - right in front of the Republique.

Guest rating 10Anna

Guest rating 9anderson

Liked: Service

Disliked: Net

Guest rating 8Elisabeth

Bra hotell med bra läge i Paris

Liked: Läget är mycket bra med närhet till Metro, bussar, promenadavstånd till kanalen och det trevliga Marais-området. Personalen var fantastiskt tillmötesgående och vänliga.

Disliked: Det mesta var alldeles utmärkt. Möjligen kan rummen behöva lite uppdatering. Toalettutrymmet saknade handfat.

Guest rating 8Cristina

Guest rating 8Diego

Ottima struttura ma con delle pecche

Liked: Ottima colazione, posizione perfetta e ben collegata

Disliked: Camere datate e molto basiche per il livello della struttura.

Guest rating 9Daniel

Guest rating 2Yasuda

Guest rating 8CaribbeanTA

A GREAT HOTEL FOR TOUR GROUPS AND MEETINGS, AMAZING STAFF

Liked: I hosted a tour group so the location is great for walkability to hundreds of shops, restaurants, and Metro subway system. However, it is directly in front of Republique Square and the noise level can be overwhelming at times.. What was most impressive to me and my group are the Front & Concierge desks. They are welcoming and so willing to please their guests. I observed firsthand the pressure they are under and will do whatever they can to assist. I took the names of the most outstanding but unfortunately misplaced the list. A special callout to Nam who seemed to be there day and night. The lobby aesthetics creates the atmosphere of a 5 star hotel, however the rooms are clean but dated. I am travel designer and viewed a number of them. The Standard rooms are quite small and various views from facing another building to ones that felt like an attic with none. The main complaints for me is lack of storage especially if there are 2 people. The bathrooms were a point of conversation with my group especially the bathtubs. They are a hazard getting in and out due to the height and slant at the rear. The shower door is partial resulting in water all over the floor. Anyone who has any mobility challenges whatsoever should not book these rooms and request a walk-in shower which are very limited in numbers. The courtyard is very nice, quiet, and great gathering spot. In conclusion I would stay there again. However, the noise level and crowded streets might not be a good fit for guests who need a quieter environment.

Guest rating 9Simon

Guest rating 8Linda

Guest rating 9Andrea

Guest rating 4Anastasia

Guest rating 1Jenna

Liked: Nothing

Disliked: Everything

Guest rating 7salah

I expected more from the looks and name of the hotel

Liked: The location of the hotel was very nice, it has a lot of restaurants near it, the staff was very friendly,

Disliked: There was no internet connection in the room only the lobby The carpet had some stains on it and there was some dust in the room the toilet very small, there wasn’t a big shower head There wasn’t a variation in the breakfast menu it was the same everyday .

Guest rating 1018Jan

Good corporate style hotel and conveniently located close to multiple metro lines

Liked: A good corporate style hotel - reliable service, comfortable room, clean, and well equipped. My booking - standard twin room. Good space, no coffee machine, comes with fridge, safe, kettle, teas and coffee, iron and ironing board, flat screen tv, etc. Bathroom has a small bath and glazed shower screen. Small but sufficient. Only issues were that the bath plug did not open and close properly and the water temperature was a bit inconsistent. Breakfast buffet has a good range and there’s an egg cooking station offering omelettes, fried and poached eggs. Coffee is filter coffee only. Has a nice terrestrial/courtyard with games including chess and table tennis. Good location for multiple metro lines.

Guest rating 9Jimmy

Guest rating 10BNoemi99

Great team, ideal location

Liked: We had a wonderful time at this hotel. The location is absolutely excellent, making it incredibly easy to get around. A huge thank you to the reception staff, who were consistently friendly, welcoming, and helpful throughout our stay. The breakfast was also a great highlight, especially the lovely, fresh croissants! While the French cheeses offered were excellent in quality, it would have been a wonderful bonus to see a slightly wider variety of them to choose from. Overall, it was a fantastic experience and we would highly recommend it!

Guest rating 6J1302ROnikolaj

Central location, friendly staff

Liked: The hotel is in a central location, which makes it very convenient. Staff are friendly and welcoming. Bed linen is clean and fresh, beds are comfortable, and breakfast is good. However, the hotel's facilities are clearly outdated. Even the tableware in the restaurant looks old. The air-conditioning system is noisy and appears to be past its prime. There is a noticeable smell of frying from the kitchen in the elevators and hallways. The carpets in both the rooms and corridors are worn and torn in places, and the Wi-Fi connection is poor. It is obvious that the hotel has not been renovated for many years. In my opinion, this hotel does not meet the standards of a 4-star property. It feels more like a standard 3-star hotel, making it overpriced for what it offers.

Guest rating 8Sandrine

Liked: Offre du petit-déjeuner très complète Salle-de-bains spacieuse et propre

Guest rating 5Laila

Liked: Great location , great staff

Disliked: Had a sleepless night as the AC at night was no good & we soaked in this heat in July ! You can't open the window as it's hot & humid outside let alone the noisy street.

Guest rating 10Μαριλια

Guest rating 6sridip

Basic Hotel close to Republique metro

Liked: This is a typical hotel with small/mid sized rooms in a crowded Republique area with good connectivity. Road facing rooms get quite noisy throughout the day and toll late night. Hamayra at the front desk is awesome and very helpful. However, this hotel has one of the worst concierge desks. I suggest you not rely or use the concierge for anything.

Guest rating 2Clairer23

Please Don’t Bother - Go Elsewhere

Liked: The list of negatives about this hotel are too long to detail here. Do yourself a favour and spend your money on a nice 4 star boutique hotel. IHG should be ashamed. This place is worn, and grubby. Terrible and at times rude service (apart from my check-in in guy / you were great). Everything from pillows, sheets, room furniture and fittings were worn, broken and just nasty (holes in curtains). Zero attention to detail. Food was an abomination. Non existent WIFI. I just can’t…as I said there’s just too much.

Guest rating 10Odette