Park Plaza London Riverbank

Guest rating 9Gresse

Guest rating 10Mary

Guest rating 2gary

Liked: My kids could not use the swimming pool. As always fully booked

Disliked: Breakfast for kids

Guest rating 7Nawal

لو فقط عدلوا مستوى النظافة كان اعتبرته استثنائي

Liked: الامان نسيت خواتم الماس بالغرفة ورجعت لقيتها

Disliked: التنظيف اطلب تنظيف ما تحط كبسولات القهوه الا بطلب مع ان العلبه فاضيه وما تحط مويه مع اني معاهم 20 يوم مفروض اكون ضيف مميز اكواب ياخذونها للغسيل وماترجع روب الحمام ياخذونه ما يرجع الا بطلب النظافه مو مره

Guest rating 9Simonics

Zusammengefasst - Empfehlenswert

Liked: Die Lage ist sehr gut und gut zu erreichen! Die Betten sind sehr bequem und die Zimmer sind auch schön sauber…

Disliked: Leider gibt es keine Möglichkeit zu Lüften…

Guest rating 10Yashar

Nice and comfortable…

Liked: Stuff are super friendly and ready to help. I’m looking forward to be here again.

Guest rating 9Stanislava

Good stay

Liked: Nice rooms, well equipped

Disliked: We were given two rooms - one on the tenth floor, one on the 4th on the opposite sides of the building. This was an inconvenience since we are family with children

Guest rating 7zoe

Nice stay, could be better for the price

Liked: Staff were fantastic and very helpful. Great location Good size bathroom

Disliked: Would have expected USB charging sockets, very outdated. Restaurant didn't offer a big enough variety of meals. Old furniture, meant storage drawers were small. Ironing board, too small and did not sit up properly

Guest rating 10ABEER

Guest rating 8Shoug

Good

Liked: The location is perfect with lovely staff

Disliked: The beds were uncomfortable and unfortunately my pillow was stained

Guest rating 10James

brilliant

Liked: everything

Disliked: bar closed too ear;y

Guest rating 10Charlotte

Guest rating 10Kiran

Guest rating 8Christian

Guest rating 9Dániel

Guest rating 9steve

Great staff and location for a weekend in London

Liked: Location is superb

Disliked: No coffee shops or restaurants close to the hotel

Guest rating 10Maeva

Hotel confortable très bien situé

Liked: Très bien situé, très confortable, calme, et la piscine

Disliked: Juste le fait qu’il n’y ait pas de brosse aux toilettes

Guest rating 6Richard

Great hotel, great location, great staff. The rooms need freshening up with a good clean.

Liked: Staff were great. Reception area was impressive. Facilities on offer were great value. Gym and sauna great.

Disliked: Room cleanliness - the room seemed worn around the edges. Paint on the furniture was scruffy. Grime around the toilet and shower floors. The pool booking system prohibited us swimming with kids the first full day we were there as all booked up and couldn’t book ahead. Children’s bed wasn’t made up on arrival and then subsequently when we returned in the evening. Had to ask for staff to setup up.

Guest rating 9Jecelyn

It was wonderful and the food was yummy

Liked: It was spacious and the facilities are modern and staff are so friendly and accommodating

Disliked: Some part of the room wasn’t clean enough The floor is a bit dirty

Guest rating 10Rebecca

Great location and staff

Liked: All staff were excellent, helpful, friendly and professional

Guest rating 10Arno

Guest rating 7Durali

Guest rating 10Nataliia

Guest rating 9Julie

Liked: I have stayed here a few times previously. Always happy to come back. Good location. Reasonable for London I guess. Smart and clean. Good food. First time my friends had stayed there and they were happy with location and facilities.

Disliked: My friend didn't find the sofa bed very comfy. Friend group meet up, so we did a three in one room. A little cramped for three adults, but it was our choice to keep costs down and it was fun being altogether and as we had things scheduled we weren't in the hotel that much on this trip.

Guest rating 9julie

Guest rating 8Anne

Très bien je recommande

Liked: Chambre calme propre petit déjeuner très diversifié

Disliked: La vue de la chambre

Guest rating 10Éva

Guest rating 8Betsan

Liked: Location

Disliked: Would have been nice to have a toothbrush and toothpaste

Guest rating 8Kerry

Guest rating 6Orellana Osorio

Ubicacion excelente, personal excelente, cama destartalado, horrible

Liked: Me gusto la ubicación

Disliked: la cama que hicieron de un sofacama destartalado que estaba fatal, fue horrible, pedi habitacion para 4 y en vez de dos camas doble me han puesto una cama doble y un sofa cama que estaba practicamente roto y se hundia, imposible dormir en el, no hemos pedido el cambio solo porque eran 3 dias lo que al segundo ya salimos del hotel

Guest rating 8Carrie-Ann

Guest rating 10Nadia

Guest rating 10Lewis

Guest rating 9Gill

A great location . It was a very welcoming hotel for families- they had a dedicated games room, a welcome pack and great

Liked: Dedicated play area Room service

Guest rating 10Migman

It was amazing.

Liked: The staff and the property was in a very good condition

Disliked: There was no many places around for breakfasts and dinner.

Guest rating 1Jamie

Liked: Nothing

Guest rating 1Jamie

Liked: Nothing

Guest rating 9John

Disliked: Bar/restaurant was cold on the evening

Guest rating 6Antonella

Guest rating 8Brid

Great trip to London. We would stay in Park Plaza again

Liked: Lovely hotel. Very suitable for families. Comfortable and warm with a great atmosphere

Disliked: About a 10 minute walk to the nearest underground station. It rained during our stay so we had to take a cab to the underground on a few occasions

Guest rating 9Frank

Guest rating 10Paulo

Guest rating 8Sabine

Guest rating 9zoé

Liked: L emplacement, la qualité du petit déjeuner et du restaurant le soir !

Disliked: Plus de savon dès le 2 eme jour, non rechargé

Guest rating 10Kirsty

Guest rating 8Elshen

Guest rating 5Dezhin

Guest rating 10Adnan

Guest rating 10Генриетта

Отлично впечатление

Liked: Остались очень довольны проживанием! Ещё при бронировании гостиница произвела на меня впечатление, но я, как всегда, переживала, всё ли будет работать и не окажется ли что-то не так. В итоге всё было отлично, даже лучше, чем ожидала! Гостиница прекрасная, в самом центре Лондона, до Биг-Бена около 15 минут пешком. Мы пришли на ресепшен немного раньше времени заселения и спросили, можно ли заехать пораньше. Персонал был очень любезен, предложили заселиться сразу, но предупредили, что номер будет на более низком этаже. Поскольку мне хотелось повыше, мы ещё немного погуляли, и в итоге получили именно тот номер, который хотели. Номер просторный, с огромной кроватью, всё чистенько, есть и душ, и ванна. Персонал очень приветливый, все улыбаются, всегда приятно обратиться с любым вопросом. Отдельно понравился ресторан и завтрак «шведский стол», всё вкусно, большой выбор, можно брать сколько хочешь. Ну и, конечно, бассейн: всё работало отлично, никаких неприятных сюрпризов! В общем, остались очень довольны. С удовольствием остановились бы здесь ещё раз и смело могу рекомендовать гостиницу другим!

Disliked: никаких замечаний нет

Guest rating 9JOAN

Guest rating 10Aleksandr

Liked: Отличный вид

Guest rating 10kamaljit

Great stay as always

Liked: Great location, friendly staff

Guest rating 10Heather

Guest rating 7Sandy

Disliked: Sur le sol de la chambre ils y avais auréole de tâche et certains meuble etait abîmé

Guest rating 9ivan

Guest rating 6Leanne

The stay was average

Liked: Child friendly

Disliked: Drainage smell from the toilet.

Guest rating 8Dawn

Dennis the concierge was exceptional great man very helpful so lovely to meet him a true gentleman so helpful we all lov

Liked: Near embankment disappointed with room views

Disliked: Views

Guest rating 5Rami

Guest rating 9Claus

Tolles Hotel und Lage für ein langes Wochenende als Familie in London

Liked: Sauberes und gut ausgestattetes Zimmer. Allerdings für einen Erwachsenen mit 2 Kindern (12 und 15 Jahre) etwas kleiner Raum mit Zustellbett aber okay. Lage ist super. Das Frühstücksbuffet im Familienbereich war sehr lecker mit großer Auswahl. Personal war sehr freundlich!

Disliked: Etwas kleiner Raum aber trotzdem okay.

Guest rating 5Houria

Guest rating 10Karamjit

Guest rating 1Nabila

Guest rating 10Daniil

Guest rating 7Stephen

Disliked: Could of been more choice at breakfast

Guest rating 8Johannes

Drei Nächte London zu einem fairen Tarif.

Liked: Das Package und der aufgerufene Preis passen. Top auch das Zimmerservice. Ideal für eine Citytrip.

Disliked: Die Sauberkeit der Teppichböden, die Zahl der Plätze beim Frühstück.

Guest rating 9Joanne

Guest rating 10lily

Amazing experience; worth the stay.

Liked: We had such a good time during our stay. We were able to check in early with a free upgraded room and free access to the Executive Lounge by the kind receptionist, Virginia. Our room has a great bathroom with good privacy, comfortable beds and a sofa, a beautiful TV with amazing movies and channels, and multiple charging ports including international ones. The breakfast/restaurant is definitely worth going to. The hotel as a whole has great hospitality and a nice setting with great access to public transport to take you anywhere in London.overall the staff are very attentive definitely recommend and will book this hotel again and again

Guest rating 10Penny

Liked: Loved the location near Westminster and the comfortable beds. Loved the kids room with games and VR.

Guest rating 8Andrew

Guest rating 8Elodie

Guest rating 9P

Liked: Great location

Guest rating 8Mauricio

Good stay

Liked: We booked a queen bed but they gave us a room with two “jointed” twin beds. I asked to change but they sad they were full. Very good breakfast but always too crowded. We tried different times during our 3 days stay and it was always like that.

Disliked: The shower was small and the price too high.

Guest rating 9Kristín Björg

Liked: Frábært hótel á flottum stað. Morgunmatur góður, hrein og fín herbergi. Væri til í að vera þarna aftur

Guest rating 10Kaylene

Guest rating 7Ronan

Great location good food in restaurant. Kids liked games room. Breakfast could have been better

Liked: Location

Disliked: Room was a bit cold and some functions didn’t work

Guest rating 8Maria

Guest rating 2Courteney

Disappointed and felt very unclean - all show down the bottom but actual rooms are not acceptable

Liked: The staff are nice but if feels they’ve spent all their money making the lobby flashy and no money actually making the rooms okay. Weirdly a lot of cleaners but no cleaning

Disliked: Extremely unclean, felt dirty - we never complain and actually had to ask them to come back up and clean it because we felt uncomfortable - they did but genuinely didn’t notice a difference. Ripped towels, stains all over the walls (especially the bathroom). Lots of mould too

Guest rating 7Hannah

Guest rating 10Meglena

Great experience, good for kids too

Liked: Everything

Disliked: The bar is too expensive

Guest rating 2Anne-Gaëlle

Disliked: Literie

Guest rating 8Pamela

Guest rating 7Kristine

Guest rating 7Eleanor

Great location but felt like they were struggling to cope with half term numbers

Liked: Location

Disliked: Lengthy Queues for breakfast every day Beds are really hard

Guest rating 9Patryk

Guest rating 10Aizada

Guest rating 10Iryna

Everything was perfect - from the facilities and views to the staff. We were truly made feel welcome and looked after. A

Liked: The room and the view

Guest rating 10Reicher

Guest rating 4Sinead

Guest rating 10Paige

Great hotel for London

Liked: Location

Disliked: The access for pool couldn’t use it. Was fully booked

Guest rating 7Shanon

Nice

Liked: We ate in the family breakfast room the staff were very accommodating and friendly and the location of the hotel was very good , all the staff were very friendly

Disliked: We got to our room early evening and didn’t realise you had to book online for swimming so couldn’t get any slots for our family that evening or next morning before check out also the room could of been cleaner there was some socks left from a past guest and marks of some of the bedding

Guest rating 10Jon

Liked: The staff were amazing, arranging a little birthday cake for my daughter and access to the 12th floor.

Guest rating 10Franz

Guest rating 10Yi Ju

I had a wonderful stay! I absolutely loved the beautiful river view from both the bedroom and the li

Liked: Beautiful river view from both bedroom and living room

Guest rating 5John

Poor after sales service when trying to resolve double charge, 3 weeks and counting!

Liked: Fantastic hotel and great facilities, I would have scored higher if the hotel didn’t double charge me for the room. After 3 weeks this still hasn’t been resolved.

Disliked: That the hotel double charged me for the room, when checking out I did mention about a pending transaction that would result in a double charge. I was told that there was no pending payment. However, 1 day later the full amount for our stay was taken from my account again.

Guest rating 10Louise

Guest rating 6Tvermoes

Liked: Meget imødekommende personale

Disliked: Værelset var meget koldt og det var ikke muligt at skrue op for ventilationen. Meget lange ventetider for at komme ind til morgenmaden.

Guest rating 10Kristen

Guest rating 9Chloe

Liked: Staff were great went over and above

Disliked: Our room Was slightly dated but wonderful either way

Guest rating 8Emely

Guest rating 10Krzysztof