Radisson Blu Hotel, London Canary Wharf East

Guest rating 8.712,252 reviews

5 Fairmont Avenue, Canary Wharf, London, GB

Rooms

Choose dates to see rooms and prices.

Facilities

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service

Guest reviews

  • Guest rating 8Emily

  • Guest rating 8Harry

  • Guest rating 10Dinesh

  • Guest rating 8Tizoune

    Liked: Le personnel est sympa et les locaux très propres .

    Disliked: les frais en plus au moment du règlement qui font soit disant office de quotient et qui a ce jour ne sont toujours pas remboursé

  • Guest rating 10Nicky

    Lovely hotel

    Liked: Staff are exceptional Location fantastic

    Disliked: Nothing.

  • Guest rating 10Hayley

  • Guest rating 7Pam

    Prima

    Liked: Mooie en schone locatie

    Disliked: Erg gehorig, de metro is verder dan dat vermeld wordt

  • Guest rating 8Eleanor

    Comfy stay

    Liked: Great facilities, clean, comfy and staff were friendly

    Disliked: Location is a bit awkward but that’s expected for the area of London

  • Guest rating 9Zoe

  • Guest rating 10Lisa

    Had a wonderful stay great customer service from Maria would highly recommend

    Liked: Lovely contemporary interior, good facilities very comfortable room and parking. Loved the option of snacks and drinks at reception self service so very convenient, had the most wonderful customer service particularly from Maria who upgraded us and had an amazing room with a fruit plate and card. Will definitely be back to enjoy the spa and amazing breakfast again !

    Disliked: Nothing

  • Guest rating 8David

    UPDATES OF OUR STAY

    Liked: I like the room, very clean. I like the location and the staff were really friendly, kind and helpful.

    Disliked: I did not like the breakfast. There were limited option. For example the milk was only simi skinned. The caffee latte was very bitter.. The initial room they gave us was smelly, the carpet was wet. We complained and immediately they staff gave us another room. They gave me a refund of £50.

  • Guest rating 10Yasmin

    Liked: We had such a lovely experience right from the get go! We were checked in by Maria at reception and were made to feel so welcomed and comfortable in a life where "transactions" nowadays are usually very mechanical but Maria was so accommodating and patient with me and my daughter. We'll definitely be staying here again!

  • Guest rating 10David

  • Guest rating 10Paul

  • Guest rating 10McMaster

    Liked: As always this place does not disappoint, excellent customer care, this time I had a lovely card from reception and it was a nice touch much amd appreciated thank you 😊.

    Disliked: I'm not too sure if the breakfast/buffet staff have had a shuffle or maybe was training staff at the time, it didnt feel as organised as before, I had to find my own table, previously was sat down by staff and given cutlery, I had to go and ask for my own. The staff there was trying their hardest to accommodate everyone however lack of training and organisation was noticed. I didnt have the opportunity to order from the alcarte menu, and they all seemed busy to attend to me, possibly maybe they need more staff this is no criticism to the actual satff however for the price of £25 it didn't feel worth it as the previous times did and I was disappointed unfortunately, it felt like reception staff had a uplift in service and theirs was a downgrade and not what I expected. I hope this feedback is given to support staff during breakfast and also improve the experience for other visitors as it did make a difference to my stay.

  • Guest rating 10Mercy

  • Guest rating 9Karl

    Liked: Very spacious room. Friendly and welcoming staff

    Disliked: Nothing

  • Guest rating 8Jack

  • Guest rating 7Paul

    Liked: Location

    Disliked: Beds were hard

  • Guest rating 8Margaret

    Liked: Average

  • Guest rating 10Billy-Dean

    Liked: Hotel was very clean, staff polite and welcoming

    Disliked: My room window was unable to open

  • Guest rating 9Thomas

    Liked: It was very comfortable and clean, and the free room upgrade and complimentary drinks were a pleasant surprise. Staff were.all faultless.

  • Guest rating 6Benvindo

  • Guest rating 10Laura

  • Guest rating 9josh

    Radisson blu, outstanding

    Liked: The venue was spectacular and the view at breakfast of the O2 was amazing, our suite was wonderful with ensuite, staff were great and accommodating

    Disliked: During the stay, after the first night we were starting to come up with small bites. After the second night. We were further covered in little bites. Suspecting bed bugs, we quickly reported to the front desk, which was unfortunate cause it was the day of check out. Staff said they would investigate

  • Guest rating 10Sarah

  • Guest rating 9Jennifer

  • Guest rating 7Abisola

  • Guest rating 10Munduki Kenny

    Amazing

    Liked: Everything from the facilities to the staff is on point. It's so comfy that we didn't want to leave...

    Disliked: Nothing everything was perfect.

  • Guest rating 7Riddlesandhijinks

  • Guest rating 8Jessica

    Good but watch out for hidden costs

    Liked: Lovely large room and the beds were very comfortable. Staff were lovely.

    Disliked: They will take a security deposit on top of your room cost. It takes them 3-5 days to release the funds. Wasn’t informed until we were checking in. Parking location wasn’t clear at all. I was driving round looking for somewhere to park.

  • Guest rating 8Jessica

    Liked: How friendly the staff all were.

    Disliked: Only downside was in our room the plug sockets were only on one side of the bed, but the gap was quite far away from the bedside table itself.

  • Guest rating 10Tonny

  • Guest rating 8Hajra

  • Guest rating 10Sindi

    Liked: Everything

    Disliked: The cost of the parking spot (30£ per night), but i already knew about it, so i accepted that And the part where they don't take cash

  • Guest rating 10Brandon

  • Guest rating 7Memory

    Liked: Loved their breakfast most and the view of the hotel is beautiful

    Disliked: Room was dusty and didn't really like the lace curtains

  • Guest rating 8Hajra

  • Guest rating 9Liam

    Comfortable and friendly-high quality stay

    Liked: Great rooms, staff were very helpful and kind especially Maria who offered me an upgrade and was very attentive to my needs

  • Guest rating 1appiah

  • Guest rating 8Victoria

    Good location, easy to find

    Liked: It was an excellent base for visiting the 02. Clean and comfortable

    Disliked: The check in staff on arrival in the evening were rude

  • Guest rating 10Thanh

    Zufrieden

    Liked: Ich war rundum zufrieden mit meinem Aufenthalt. Das Hotel war sauber, komfortabel und die Lage in Canary Wharf ist wirklich top. Es hat einfach alles gepasst – ich würde jederzeit wiederkommen!

  • Guest rating 10Sandra

  • Guest rating 10Trecy Mlda

    Entre détente et plaisir

    Liked: J’ai aimé l’accueil la qualité des prestations et l’amabilité du staff spécialement de Shahima qui a su nous mettre particulièrement à l’aise et écouter nos demandes.

  • Guest rating 10Hellen

    Liked: Lovely

    Disliked: Parking

  • Guest rating 10Liam

    Liked: Maria on reception provided amazing service; exemplary member of staff.

  • Guest rating 10Ferhat

  • Guest rating 10Robert

    Liked: Stayed there before great hotel , it’s a bit out for London centre but perfect for the o2

  • Guest rating 7Garry

    Yer was ok apart from not having enough toilet roll an the the engineers in the opposite building at the same height an

    Liked: The view was amazing

    Disliked: We could see a engineer in the building opposite which we didn’t really open the curtains open to much so spoiled the view really…an also the light keeping flicking on an off in the cupboard next to the bed

  • Guest rating 6Michelle

    Not worth the price!

    Liked: It was clean and comfortable.

    Disliked: There was no tea in the room just coffee. It was a bit out of the way. The breakfast was all dried out. A bottle of water costs £4.99!!!

  • Guest rating 9Maxine

    Perfect

    Liked: Perfect location

  • Guest rating 10Nikki

  • Guest rating 10Chumpuka

    Liked: The Spa was the main reason that I went there. My massage was excellent.

    Disliked: The room was cold.

  • Guest rating 8Ramajeyam

  • Guest rating 10Katerina

    Liked: The bed !

    Disliked: Breakfast cost 25£ per person no other options if you with child. Was no body lotion in bathroom , not available for late check out

  • Guest rating 9Oluwaseun

  • Guest rating 4kizito

  • Guest rating 9Michelle

  • Guest rating 9Ava

    Liked: the room

    Disliked: the parking

  • Guest rating 10Anna

  • Guest rating 8Andrew

  • Guest rating 9Eli

  • Guest rating 9Adetoro

  • Guest rating 8Moyo

  • Guest rating 10Funmilayo

  • Guest rating 10seth

  • Guest rating 8Milan

    Staff who know how to make people feel welcome.

    Liked: Staff are phenomenally friendly. I got a suite for a night and it was enormous!

    Disliked: Nothing serious but it’s a bit dated. Clean but a bit dated.

  • Guest rating 10Lizzie

  • Guest rating 8oscar

  • Guest rating 10Shane

    Brilliant, food was amazing, staff are very friendly and accommodating

    Liked: I loved the fact that they were able to sort out a room that had two beds and this was with short notice too as they don’t need to do that but they went above and beyond! Breakfast was to die for, scrambled eggs were a 10/10 and everything else. Very pleased with everything

    Disliked: Location was a bit out of the way but that’s just one of those things, nothing on the property very small inconvenience but other than that there wasn’t anything else

  • Guest rating 10Leigh

  • Guest rating 8Oliver

    Great hotel & location

    Liked: Great location, comfy beds, nice bar, nice lobby, good shower

    Disliked: The price of drinks/snacks in there little shop in lobby! Disgusting prices! Can of coke £3.50, pack of malteasers £6, bag of Doritos £6, bottle of small water £4, there’s London prices then there just ripping someone off

  • Guest rating 8Sel

  • Guest rating 7Terry

    Convenient and good standard

    Liked: High standard of room.

    Disliked: Location is not ideal for this occasion but mitigated with free shuttle.

  • Guest rating 8Davis

    Liked: Close to the o2arena

    Disliked: Nothing

  • Guest rating 1Jessica

  • Guest rating 3Sian

  • Guest rating 10Thomas

    Visited for a concert, but would absolutely come back again!

    Liked: The room was lovely and welcoming with a gorgeous view. The bathroom was very spacious and the beds were extremely comfortable. The hotel has a gorgeous view across the Thames directly looking at the O2 arena. The staff were extremely welcoming and generous as well as extremely helpful when asked any questions regarding parking or any on site facilities.

    Disliked: Only issue we had initially was parking as there are only a few spaces available, but that's not the hotel or staff's fault.

  • Guest rating 9Benoît

  • Guest rating 3Juris

    Hotel definitely didn't live up the expectations of a 4* hotel.

    Liked: Room was big. Bed was comfortable and AC was working well. Location as well was convenient for travelling.

    Disliked: Cleanliness of the room was appalling. Room was full of dust. Even the shower had dust. There were urine marks on the toilet and bed had lots of crumbs and hairs left.

  • Guest rating 8Tracy

  • Guest rating 10Isaiah

  • Guest rating 10Fiona

  • Guest rating 8Johnj

    Liked: staff very attentive

  • Guest rating 5Marie

  • Guest rating 10Richard

    Excellent hotel. Total lack of engagement from reception staff on arrival and departure.

    Liked: Clean and warm. Comfy bed. Tea and coffee making facilities.

    Disliked: Pillows not comfy. Disappointed with the reception staff. We arrived at 10:00pm and didn’t even get a smile.

  • Guest rating 8andrew

  • Guest rating 9Ayotunde

    Very good experience.

    Liked: The lactation and presentation

    Disliked: Cost

  • Guest rating 10Elaine

  • Guest rating 9Patrick

    Liked: Been there for business. Good overall. A bit of a hassle to come and go to the O2 but still a good option

    Disliked: Some areas especially room carpeting and furniture may need a major refit soon enough

  • Guest rating 9Martin

  • Guest rating 10Djamila

    Très agréable

    Liked: Super

  • Guest rating 9Julia

    Liked: The reception staff, particularly Shahima, were very helpful and managed to give us an upgrade and free drink vouchers.

    Disliked: Its proximity to the O2 and Canary Wharf.

  • Guest rating 7Helen

  • Guest rating 10325

    Super clean and lovely staff

    Liked: The staff were exceptionally friendly and accommodating, and I was fortunate enough to receive a complimentary upgrade. As someone with OCD, I often spend a considerable amount of time organising and adjusting my surroundings to ensure everything is just the way I like it. However, everything was already so well presented that I barely needed to make any adjustments, allowing me to relax and enjoy my stay with minimal fuss. I really appreciated the attention to detail and the excellent service.

    Disliked: The staff did not believe I was 19.

  • Guest rating 10mulla

  • Guest rating 10Damilola

    Awesome

    Liked: I love everything

    Disliked: I have not gotten my deposit back and they didn’t tell me how long it takes

  • Guest rating 4Carol

  • Guest rating 10Jason

    Liked: The room was very large, clean and the bed was very comfortable The location was great for our leisure trip, particularly as it was only a short Uber ride to the O2 for our show. The staff at reception and in the hotel bar were extremely helpful, friendly and welcoming throughout our visit.

    Disliked: The lighting in the room at night was quite dim The distance to the nearest tube station was quite far to walk.

  • Guest rating 6Melanie

    A great night with great friends but customer service is appalling.

    Liked: It had good facilities and was clean and in a good location

    Disliked: It was perfectly nice. But the staff were very unpleasant when they were called to task over giving us a king sized bed and a camp bed when we had requested a twin room. When I called down thinking there might have been a mistake, they told me that despite us arriving at 10am this morning and being told there would be a twin room for us but that we had to check in at 3 and not earlier, which we were fine with, that twin rooms were on a first come first serve and that the camp bed was perfectly comfortable and that that was the best they could do. We weren’t happy with that response as they never advised us of this at the desk and we had been told we would have a twin when we’d arrived at 10am that morning. Apparently they were all sold out of twins… we went downstairs and were greeted very rudely but when we said we wouldn’t move until they resolved the issue they suddenly were able to magic up a twin room for us. Simon the end we were ok but they were unpleasant with us for the rest of our stay. We still had a good time but a disappointing experience with the staff

Description

Luxurious Accommodations

Experience 4-star luxury at Radisson Blu Edwardian, New Providence Wharf with Egyptian cotton bedding, marble bathrooms, and premium REN toiletries in every room.

Relaxation and Wellness

Indulge in ultimate relaxation at the East River Spa with ESPA treatments, sauna, steam room, and a 24-hour gym for your well-being.

Culinary Delights

Savor Modern European cuisine at Scoff and Banter Canary Wharf, offering river views, a stylish bar, and a terrace for a memorable dining experience.

Book now for a sophisticated stay in London's bustling business district at Radisson Blu Edwardian, New Providence Wharf.