Radisson Blu Hotel, London Canary Wharf East

クチコミスコア 8Emily

クチコミスコア 8Harry

クチコミスコア 10Dinesh

クチコミスコア 8Tizoune

良かった点: Le personnel est sympa et les locaux très propres .

気になった点: les frais en plus au moment du règlement qui font soit disant office de quotient et qui a ce jour ne sont toujours pas remboursé

クチコミスコア 10Nicky

Lovely hotel

良かった点: Staff are exceptional Location fantastic

気になった点: Nothing.

クチコミスコア 10Hayley

クチコミスコア 7Pam

Prima

良かった点: Mooie en schone locatie

気になった点: Erg gehorig, de metro is verder dan dat vermeld wordt

クチコミスコア 8Eleanor

Comfy stay

良かった点: Great facilities, clean, comfy and staff were friendly

気になった点: Location is a bit awkward but that’s expected for the area of London

クチコミスコア 9Zoe

クチコミスコア 10Lisa

Had a wonderful stay great customer service from Maria would highly recommend

良かった点: Lovely contemporary interior, good facilities very comfortable room and parking. Loved the option of snacks and drinks at reception self service so very convenient, had the most wonderful customer service particularly from Maria who upgraded us and had an amazing room with a fruit plate and card. Will definitely be back to enjoy the spa and amazing breakfast again !

気になった点: Nothing

クチコミスコア 8David

UPDATES OF OUR STAY

良かった点: I like the room, very clean. I like the location and the staff were really friendly, kind and helpful.

気になった点: I did not like the breakfast. There were limited option. For example the milk was only simi skinned. The caffee latte was very bitter.. The initial room they gave us was smelly, the carpet was wet. We complained and immediately they staff gave us another room. They gave me a refund of £50.

クチコミスコア 10Yasmin

良かった点: We had such a lovely experience right from the get go! We were checked in by Maria at reception and were made to feel so welcomed and comfortable in a life where "transactions" nowadays are usually very mechanical but Maria was so accommodating and patient with me and my daughter. We'll definitely be staying here again!

クチコミスコア 10David

クチコミスコア 10Paul

クチコミスコア 10McMaster

良かった点: As always this place does not disappoint, excellent customer care, this time I had a lovely card from reception and it was a nice touch much amd appreciated thank you 😊.

気になった点: I'm not too sure if the breakfast/buffet staff have had a shuffle or maybe was training staff at the time, it didnt feel as organised as before, I had to find my own table, previously was sat down by staff and given cutlery, I had to go and ask for my own. The staff there was trying their hardest to accommodate everyone however lack of training and organisation was noticed. I didnt have the opportunity to order from the alcarte menu, and they all seemed busy to attend to me, possibly maybe they need more staff this is no criticism to the actual satff however for the price of £25 it didn't feel worth it as the previous times did and I was disappointed unfortunately, it felt like reception staff had a uplift in service and theirs was a downgrade and not what I expected. I hope this feedback is given to support staff during breakfast and also improve the experience for other visitors as it did make a difference to my stay.

クチコミスコア 10Mercy

クチコミスコア 9Karl

良かった点: Very spacious room. Friendly and welcoming staff

気になった点: Nothing

クチコミスコア 8Jack

クチコミスコア 7Paul

良かった点: Location

気になった点: Beds were hard

クチコミスコア 8Margaret

良かった点: Average

クチコミスコア 10Billy-Dean

良かった点: Hotel was very clean, staff polite and welcoming

気になった点: My room window was unable to open

クチコミスコア 9Thomas

良かった点: It was very comfortable and clean, and the free room upgrade and complimentary drinks were a pleasant surprise. Staff were.all faultless.

クチコミスコア 6Benvindo

クチコミスコア 10Laura

クチコミスコア 9josh

Radisson blu, outstanding

良かった点: The venue was spectacular and the view at breakfast of the O2 was amazing, our suite was wonderful with ensuite, staff were great and accommodating

気になった点: During the stay, after the first night we were starting to come up with small bites. After the second night. We were further covered in little bites. Suspecting bed bugs, we quickly reported to the front desk, which was unfortunate cause it was the day of check out. Staff said they would investigate

クチコミスコア 10Sarah

クチコミスコア 9Jennifer

クチコミスコア 7Abisola

クチコミスコア 10Munduki Kenny

Amazing

良かった点: Everything from the facilities to the staff is on point. It's so comfy that we didn't want to leave...

気になった点: Nothing everything was perfect.

クチコミスコア 7Riddlesandhijinks

クチコミスコア 8Jessica

Good but watch out for hidden costs

良かった点: Lovely large room and the beds were very comfortable. Staff were lovely.

気になった点: They will take a security deposit on top of your room cost. It takes them 3-5 days to release the funds. Wasn’t informed until we were checking in. Parking location wasn’t clear at all. I was driving round looking for somewhere to park.

クチコミスコア 8Jessica

良かった点: How friendly the staff all were.

気になった点: Only downside was in our room the plug sockets were only on one side of the bed, but the gap was quite far away from the bedside table itself.

クチコミスコア 10Tonny

クチコミスコア 8Hajra

クチコミスコア 10Sindi

良かった点: Everything

気になった点: The cost of the parking spot (30£ per night), but i already knew about it, so i accepted that And the part where they don't take cash

クチコミスコア 10Brandon

クチコミスコア 7Memory

良かった点: Loved their breakfast most and the view of the hotel is beautiful

気になった点: Room was dusty and didn't really like the lace curtains

クチコミスコア 8Hajra

クチコミスコア 9Liam

Comfortable and friendly-high quality stay

良かった点: Great rooms, staff were very helpful and kind especially Maria who offered me an upgrade and was very attentive to my needs

クチコミスコア 1appiah

クチコミスコア 8Victoria

Good location, easy to find

良かった点: It was an excellent base for visiting the 02. Clean and comfortable

気になった点: The check in staff on arrival in the evening were rude

クチコミスコア 10Thanh

Zufrieden

良かった点: Ich war rundum zufrieden mit meinem Aufenthalt. Das Hotel war sauber, komfortabel und die Lage in Canary Wharf ist wirklich top. Es hat einfach alles gepasst – ich würde jederzeit wiederkommen!

クチコミスコア 10Sandra

クチコミスコア 10Trecy Mlda

Entre détente et plaisir

良かった点: J’ai aimé l’accueil la qualité des prestations et l’amabilité du staff spécialement de Shahima qui a su nous mettre particulièrement à l’aise et écouter nos demandes.

クチコミスコア 10Hellen

良かった点: Lovely

気になった点: Parking

クチコミスコア 10Liam

良かった点: Maria on reception provided amazing service; exemplary member of staff.

クチコミスコア 10Ferhat

クチコミスコア 10Robert

良かった点: Stayed there before great hotel , it’s a bit out for London centre but perfect for the o2

クチコミスコア 7Garry

Yer was ok apart from not having enough toilet roll an the the engineers in the opposite building at the same height an

良かった点: The view was amazing

気になった点: We could see a engineer in the building opposite which we didn’t really open the curtains open to much so spoiled the view really…an also the light keeping flicking on an off in the cupboard next to the bed

クチコミスコア 6Michelle

Not worth the price!

良かった点: It was clean and comfortable.

気になった点: There was no tea in the room just coffee. It was a bit out of the way. The breakfast was all dried out. A bottle of water costs £4.99!!!

クチコミスコア 9Maxine

Perfect

良かった点: Perfect location

クチコミスコア 10Nikki

クチコミスコア 10Chumpuka

良かった点: The Spa was the main reason that I went there. My massage was excellent.

気になった点: The room was cold.

クチコミスコア 8Ramajeyam

クチコミスコア 10Katerina

良かった点: The bed !

気になった点: Breakfast cost 25£ per person no other options if you with child. Was no body lotion in bathroom , not available for late check out

クチコミスコア 9Oluwaseun

クチコミスコア 4kizito

クチコミスコア 9Michelle

クチコミスコア 9Ava

良かった点: the room

気になった点: the parking

クチコミスコア 10Anna

クチコミスコア 8Andrew

クチコミスコア 9Eli

クチコミスコア 9Adetoro

クチコミスコア 8Moyo

クチコミスコア 10Funmilayo

クチコミスコア 10seth

クチコミスコア 8Milan

Staff who know how to make people feel welcome.

良かった点: Staff are phenomenally friendly. I got a suite for a night and it was enormous!

気になった点: Nothing serious but it’s a bit dated. Clean but a bit dated.

クチコミスコア 10Lizzie

クチコミスコア 8oscar

クチコミスコア 10Shane

Brilliant, food was amazing, staff are very friendly and accommodating

良かった点: I loved the fact that they were able to sort out a room that had two beds and this was with short notice too as they don’t need to do that but they went above and beyond! Breakfast was to die for, scrambled eggs were a 10/10 and everything else. Very pleased with everything

気になった点: Location was a bit out of the way but that’s just one of those things, nothing on the property very small inconvenience but other than that there wasn’t anything else

クチコミスコア 10Leigh

クチコミスコア 8Oliver

Great hotel & location

良かった点: Great location, comfy beds, nice bar, nice lobby, good shower

気になった点: The price of drinks/snacks in there little shop in lobby! Disgusting prices! Can of coke £3.50, pack of malteasers £6, bag of Doritos £6, bottle of small water £4, there’s London prices then there just ripping someone off

クチコミスコア 8Sel

クチコミスコア 7Terry

Convenient and good standard

良かった点: High standard of room.

気になった点: Location is not ideal for this occasion but mitigated with free shuttle.

クチコミスコア 8Davis

良かった点: Close to the o2arena

気になった点: Nothing

クチコミスコア 1Jessica

クチコミスコア 3Sian

クチコミスコア 10Thomas

Visited for a concert, but would absolutely come back again!

良かった点: The room was lovely and welcoming with a gorgeous view. The bathroom was very spacious and the beds were extremely comfortable. The hotel has a gorgeous view across the Thames directly looking at the O2 arena. The staff were extremely welcoming and generous as well as extremely helpful when asked any questions regarding parking or any on site facilities.

気になった点: Only issue we had initially was parking as there are only a few spaces available, but that's not the hotel or staff's fault.

クチコミスコア 9Benoît

クチコミスコア 3Juris

Hotel definitely didn't live up the expectations of a 4* hotel.

良かった点: Room was big. Bed was comfortable and AC was working well. Location as well was convenient for travelling.

気になった点: Cleanliness of the room was appalling. Room was full of dust. Even the shower had dust. There were urine marks on the toilet and bed had lots of crumbs and hairs left.

クチコミスコア 8Tracy

クチコミスコア 10Isaiah

クチコミスコア 10Fiona

クチコミスコア 8Johnj

良かった点: staff very attentive

クチコミスコア 5Marie

クチコミスコア 10Richard

Excellent hotel. Total lack of engagement from reception staff on arrival and departure.

良かった点: Clean and warm. Comfy bed. Tea and coffee making facilities.

気になった点: Pillows not comfy. Disappointed with the reception staff. We arrived at 10:00pm and didn’t even get a smile.

クチコミスコア 8andrew

クチコミスコア 9Ayotunde

Very good experience.

良かった点: The lactation and presentation

気になった点: Cost

クチコミスコア 10Elaine

クチコミスコア 9Patrick

良かった点: Been there for business. Good overall. A bit of a hassle to come and go to the O2 but still a good option

気になった点: Some areas especially room carpeting and furniture may need a major refit soon enough

クチコミスコア 9Martin

クチコミスコア 10Djamila

Très agréable

良かった点: Super

クチコミスコア 9Julia

良かった点: The reception staff, particularly Shahima, were very helpful and managed to give us an upgrade and free drink vouchers.

気になった点: Its proximity to the O2 and Canary Wharf.

クチコミスコア 7Helen

クチコミスコア 10325

Super clean and lovely staff

良かった点: The staff were exceptionally friendly and accommodating, and I was fortunate enough to receive a complimentary upgrade. As someone with OCD, I often spend a considerable amount of time organising and adjusting my surroundings to ensure everything is just the way I like it. However, everything was already so well presented that I barely needed to make any adjustments, allowing me to relax and enjoy my stay with minimal fuss. I really appreciated the attention to detail and the excellent service.

気になった点: The staff did not believe I was 19.

クチコミスコア 10mulla

クチコミスコア 10Damilola

Awesome

良かった点: I love everything

気になった点: I have not gotten my deposit back and they didn’t tell me how long it takes

クチコミスコア 4Carol

クチコミスコア 10Jason

良かった点: The room was very large, clean and the bed was very comfortable The location was great for our leisure trip, particularly as it was only a short Uber ride to the O2 for our show. The staff at reception and in the hotel bar were extremely helpful, friendly and welcoming throughout our visit.

気になった点: The lighting in the room at night was quite dim The distance to the nearest tube station was quite far to walk.

クチコミスコア 6Melanie

A great night with great friends but customer service is appalling.

良かった点: It had good facilities and was clean and in a good location

気になった点: It was perfectly nice. But the staff were very unpleasant when they were called to task over giving us a king sized bed and a camp bed when we had requested a twin room. When I called down thinking there might have been a mistake, they told me that despite us arriving at 10am this morning and being told there would be a twin room for us but that we had to check in at 3 and not earlier, which we were fine with, that twin rooms were on a first come first serve and that the camp bed was perfectly comfortable and that that was the best they could do. We weren’t happy with that response as they never advised us of this at the desk and we had been told we would have a twin when we’d arrived at 10am that morning. Apparently they were all sold out of twins… we went downstairs and were greeted very rudely but when we said we wouldn’t move until they resolved the issue they suddenly were able to magic up a twin room for us. Simon the end we were ok but they were unpleasant with us for the rest of our stay. We still had a good time but a disappointing experience with the staff