YOTEL New York Times Square

クチコミスコア 8Deidre

Good location, comfortable stay

良かった点: Comfy bed, good location, great housekeeping

気になった点: When arrived to check in - machine tried to charge me extra $400 Went to desk to check in said it was a glich However if had followed instructions would have paid unnecessarily. Check out same issue- tried to charge when had paid and had no outstanding

クチコミスコア 6Lucia

クチコミスコア 8Adriana

クチコミスコア 4Daisy

クチコミスコア 8Georg

クチコミスコア 3Simon

クチコミスコア 9Roger

良かった点: Location

気になった点: No tea/coffee making facility. No daily drinking water.

クチコミスコア 9Brendon

良かった点: The interior architecture was thoughtful, unique and it was a full experience. Food and entertainment was available within hotel and also across midtown.

気になった点: There was little to dislike. What I hope is that they are able to keep and maintain an awesome looking robotic arm that can handle guest luggage.

クチコミスコア 10Shenelle

クチコミスコア 5Alvaro

La relación calidad-precio es nefasta, mobiliario viejo y se escuchan a ambos vecinos. Las ventanas tampoco aislan y est

良かった点: El personal muy atento y renuevan toallar cada día. La ubicación.

気になった点: Muy viejo y ruidoso

クチコミスコア 9Kaspar

クチコミスコア 7Jordy

Duur maarja blijft new york

良かった点: We kregen eerst een verschrikkelijk gehorige kamer, die werd erna wel vervangen gelukkig voor een prachtige kamer.

気になった点: Bagage kan je bij het hotel laten, maar kost je wel 3 dollar per item! Service… ook die mannen kon geen sprankeltje vrolijkheid vanaf.

クチコミスコア 3Cathal

Ok

良かった点: Good location near port authority . Checked in v late so was just a bed for the night before early check out

気になった点: Pay for bag storage. Rooms are outdated and power outlets weren’t fully functional

クチコミスコア 9Desheonna

クチコミスコア 9Stefan

クチコミスコア 8Joshua

クチコミスコア 10Edgardo

良かった点: It Was Super Clean , The Lay Out Is Kinda Cool And The Room Was Nice

気になった点: I Will Say The Bathroom Not Having A Door And Stuff Kinda Weird For Me

クチコミスコア 2Gultekın Uzun

気になった点: The room constantly smelled of marijuana. This situation made us extremely uncomfortable. It was as if marijuana was being smoked in the room.

クチコミスコア 7Aristide

クチコミスコア 8Cristina

Buena ubicación

気になった点: Poca intimidad en aseo

クチコミスコア 4Colin

Not worth the premium rate.

良かった点: Staff

気になった点: The room, the bed the bathroom. Television, safe and bathroom tap were broken. Very noisy air con. Tiny concierge desk considering the number of guests, I was unable to contact staff to fix issues.

クチコミスコア 8Mikolaj

クチコミスコア 1Arianna

クチコミスコア 10Milena

Excelente

良かった点: Todo

気になった点: Todo estuvo bien

クチコミスコア 10Mohsin zuhair

クチコミスコア 10Espinoza

クチコミスコア 3Kris

クチコミスコア 7Matthew

Good value, clean and well located. Some minor issues with service and access

良かった点: Great location and comfortable rooms

気になった点: Self check in did not work and long queues at reception. One of our rooms was over an hour late in being ready and repeated issues with access to the foyer door to access conjoined rooms

クチコミスコア 1Billy

クチコミスコア 8César

クチコミスコア 2Gioacchino

気になった点: Was bit by bugs during night. Very unhappy about my stay there.

クチコミスコア 8Margherita

クチコミスコア 9Laury

superbe

良かった点: bien placé, proximité avec une station de métro bien desservie, personnel trés agréable, hôtel propre et moderne, belle vue depuis la chambre!

気になった点: rien

クチコミスコア 8Sofia

Vale la pena si vas a pasar fuera todo el día

良かった点: La habitación es más pequeña de lo que esperábamos, y la cama se dobla para entrar en el espacio pero sorprendentemente es muy cómoda para dormir. Tiene TV y luces de colores que entretiene en la noche. Los productos de baño están muy bien

気になった点: La habitación se siente vieja, el baño es muy pequeño y lastimosamente se escucha cada sonido que hagas, no tiene muy buena ventilación la habitación, es incómodo si llegas con malestas grandes porque no hay espacio. El servicio de limpieza me parece muy bueno

クチコミスコア 9Kyshawn

クチコミスコア 7Fadila

クチコミスコア 5Aslam

良かった点: Nothing

気になった点: No catle for water and oven

クチコミスコア 3Ashley

Convenient location, but the overall condition and comfort of the room left room for improvement

良かった点: Close to penn station

気になった点: Unfortunately, the room did not quite meet my expectations. While the hotel has a modern concept, some areas felt dated and could benefit from better upkeep. I noticed a few maintenance concerns

クチコミスコア 10Clara

クチコミスコア 10Daniel

クチコミスコア 10Nichelle

クチコミスコア 8Nichelle

クチコミスコア 4Andre

Reservation was canceled by the hotel

良かった点: Unfortunately, there isn't much positive to say about this hotel.

気になった点: When we arrived at the hotel, the self-check-in kiosk wasn't working, so we had to go to the front desk. Since it seems like every other self-check-in attempt fails, the line was very long. We were told that our reservation had been canceled because it hadn’t been paid for. After a long search, they finally realized that the reservation had actually been paid for. Since our rooms had been given to other guests in the meantime, we first had to stay in a lower-quality room and were able to move into the rooms we’d booked the next day. By that point, no one had apologized for the mistake. The next day, we cleared all our luggage out of the rooms to store it and move into the new rooms later. We were then informed that we had to pay a fee to store our belongings in the rooms. When I asked why we now had to pay these fees for their mistake, we were told: “Those are the rules.” I find it absolutely outrageous that a mistake clearly made by the hotel is now being treated as my problem. No one has ever apologized for the mistake, and it seems like everything revolves around their procedures rather than the guests. I spent some time at the front desk and witnessed several cases similar to ours during that time. The staff even lie to guests, saying, “We never cancel a reservation,” and send people away. This happens especially when people don't speak English very well. If you book a room at this hotel, I would recommend printing out all your receipts and bringing them with you in English. This is especially important if you book through Booking.com, as there seem to be a growing number of issues there. The refund for the first night is still pending. However, I expect there will be problems with this as well. The rooms are OK. Unfortunately, they show clear signs of wear and tear, and they aren't particularly clean either. There was hair on the shower wall, and the bed linens had stains.

クチコミスコア 10Nichelle

クチコミスコア 6Abott

クチコミスコア 5Shamirov

クチコミスコア 9Akelia

クチコミスコア 8Bulent

Güzel bir konsept

良かった点: Ulaşımı kolay, compact bir odaydı. Her şeyi vardı ama tabi küçük bir alana yerleştirilmiş

気になった点: Benden önceki müşteri safebox’ı kapalı bırakmış. Resepsiyona iki akşam konuyu ilettim, birini göndereceğiz dediler ama iki akşam da kimse gelmedi. Ben de bir daha iletmedim.

クチコミスコア 4alessandro

Buono solo per la posizione, purtroppo l’Hotel di una volta è soltanto un vecchio ricordo.

良かった点: Posizione. Solo una persona gentile al front Office. Le signore delle pulizie anche molto gentili.

気になった点: Accoglienza all’hotel. Abbiamo alloggiato in questa struttura anni fa prima che fosse Hilton ed era molto efficiente. Inoltre c’era la possibilità di fare il check in autonomia. Questa volta non solo non era disponibile ma hanno rallentato il processo in maniera incredibile. Nella prenotazione ogni stanza era a nome delle persone ma io che ero il mandante della prenotazione non ero ancora presente perché sarei arrivato il giorno dopo. Hanno fatto attendere due bambini di 6 è 8 anni dopo un volo di 8 ore è attesa infinita ai passaporti dicendogli che non era competenza della reception riportare i nomi della prenotazione da Booking. Che erano nella prenotazione perché una volta chiamato il numero di assistenza hanno confermato l’errore della struttura.Assolutamente nessuna empatia. La ragazza Receptionist con i capelli neri all’indietro e gli occhiali con il suo collega ci ha anche risposto male. Non ci sono state delle scuse e nessun tipo di amenities. Di 4 stanze ci è stato regalato 2 bottiglie di acqua. In 9 persone, 2 bottigliette. Inoltre polvere nelle stanze in tutti i ventilatori. È nella cassa vicino al comodino del letto. Polvere presente da mesi.

クチコミスコア 6Sandra

Da die Lage perfekt war und das Personal freundlich, könnte man das Hotel trotzdem empfehlen.

良かった点: Die Lage war perfekt, sehr zentral. Den Central Park, den Times Square, den Madisson Square Garden, den Grand Central Terminal, die Public Library waren fußläufig zu erreichen. Die Betten waren sauber und sehr weich. wir hatten pro Person 2 Kissen und nur eine Dekce für 2. Wir hatten um eine zweite Decke gebeten, diese aber nicht bekommen. Die vorhandene Decke war aber ausreichend. Die Rooftop Terasse ist sehr schön.

気になった点: Die Sauberkeit. Das Zimmer ist sehr abgewohnt. (schimmeliger Duschvorhang, abgebrochene Duschhalterung, dreckige Wände). Keine isolierten Fenster. Den Verkehr konnte man deutlich hören.

クチコミスコア 3guion

良かった点: I like the location because its near time square

気になった点: Expensive! I reserve a queen size bed but property give me double deck type of bed and i paid 450$ but no toiletries and even slippers!

クチコミスコア 4Wilvinson

クチコミスコア 4Alex

良かった点: They charged me 150 for no reason and still haven’t gotten it back

クチコミスコア 6Manoj

クチコミスコア 10Natalia

クチコミスコア 4alessandro

クチコミスコア 10Majo

クチコミスコア 3Diana

クチコミスコア 10Nerck

クチコミスコア 9Léa

Au top du top

良かった点: L’accueil , le mobilier , l’ambiance

クチコミスコア 8Virginie

良かった点: Très bon emplacemrnt, à quelques minutes à pied de times Square et de la station de metro Port-Authority

気になった点: Salle de bain assez vetuste (lavabo et bac de douche)

クチコミスコア 5SERGIO

良かった点: Location

気になった点: The curtain of Blackouts closed There were no clothes hangers. Two lifts to reach the room The keys did not work.

クチコミスコア 8Kalina

Miejsce , pokój , komfort na dobrym poziomie . Obsługa przy meldowaniu poniżej oczekiwań

良かった点: Lokalizacja i widok z okna na 24 piętrze. Dodatkowo pokój nie był wcale taki mały , w zupełności zapewniał komfort i wypoczynek na odpowiednim poziomie

気になった点: Sam proces meldowania trwał bardzo długo , dodatkowo nałożyły się problemy z brakiem działania karty do otwarcia pokoju . Każda próba zgłoszenia kończyła się staniem w długiej kolejce do 2 wind i trwalo to ok 1,5 godziny . Panowie z recepcji mieli problem w rozwiązaniu , zapewniali że wyślą personel ,który otworzy pokój . Tak się jednak nie stało . Osoba z recepcji stwierdziła , że nie widzi problemu a ja nie potrafię słuchać 🤦🏻‍♀️

クチコミスコア 7Raquel

Estancia breve

良かった点: La ubicación

気になった点: Un hotel muy grande y despersonalizado, muchísima gente, el servicio de atención en recepción muy seco y escueto. La iluminación de la habitación, es muy mala, 2 opciones, un encendido que te deslumbra, y otro que no se ve casi nada. Te ofrecen custodia de maletas desde que haces el check out hasta que te marchas de la ciudad, pero te cobran 3 dólares por bulto. Con lo que cuesta la noche de hotel 480 dólares, creo que este servicio debería de estar más que incluido, al igual que el desayuno. Hemos estado en 2 hoteles en nuestra semana de vacaciones , este no lo recomiendo

クチコミスコア 7Gudni Thor

クチコミスコア 3jie

对希尔顿这个品牌很失望。

良かった点: 位置。

気になった点: 设施和服务。作为希尔顿旗下的酒店，入住前几个小时寄存一下行李就收费3美元/件。房间出奇的小，需要把床折叠起来才能转开身，没有冰箱没有一瓶水。餐饮区找点儿开水都没有，所有东西都另外收费。从来没有住过这么差的四星酒店，居然收费近四百美元。

クチコミスコア 7Chrys

良かった点: This is the second time we have stayed here. It’s central location. Room is ok.

気になった点: Upon check in we confirmed that we need an invoice for our stay. The receptionist on duty at that time confirmed that yes upon check out you will receive it, business name no issue. Upon check out there was a complete argument over the policy of getting an invoice by the 2 receptionist on duty. I explained that as a hotel owner myself I know how it works. Back and forth they made me feel like I was completely insane and would not call the manager. Gave me his email, and then I showed them where it says on this platform that invoices are issued by the property. They finally gave me the invoice without even an apology. Allowing me to leave without acknowledging they made the mistake of not knowing their jobs. Respect your guests! Rude and disrespectful!

クチコミスコア 9Jayaganesh

クチコミスコア 7Alvin

Good hotel in a great location at a reasonable price.

良かった点: Great location. Reasonable price.

気になった点: Dirty towel in the bathroom when I checked in.

クチコミスコア 4Qinghong

クチコミスコア 10Camille Rita

クチコミスコア 7Joanna

クチコミスコア 7Ilanit Mugrabi

クチコミスコア 2Brittani

クチコミスコア 10Juan

クチコミスコア 1Bruno

クチコミスコア 10Ileangelie

クチコミスコア 1Catharina

クチコミスコア 1rolando

mala

良かった点: mala

気になった点: la atención personal

クチコミスコア 9Theo

super

クチコミスコア 4TAKAO

気になった点: スタッフが最低。長く待たされ、結局何もしてくれない

クチコミスコア 8Heather

A nice compact room.

良かった点: It was is in a great location for getting to the Javits Center daily.

気になった点: Some of the plugs at the desk didn’t work.

クチコミスコア 5Sascha

For 1 night it is passable, for longer stays I would not take it.

良かった点: The room itself was clean and the bed was comfortable. There was a luggage storage, but this was chargeable.

気になった点: The check in took a very long time, we have approx. Waited 1 hour. The check-in at the machine did not work. First the key cards did not work so that we had to queue again at the reception. Overall, the reception staff seemed poorly trained and overwhelmed. The shower was completely calcified and the shower head was partly broken so the water ran out on the side.

クチコミスコア 9David

Easy and quick hotel

良かった点: Good location , convenient location

気になった点: Very good location

クチコミスコア 7Iván

Correcto

良かった点: Estaba bien

気になった点: Me gustaría un servicio más cercano

クチコミスコア 8David

It was fine.

良かった点: It was convenient and familiar as I lived in the area a few years ago.

気になった点: Ice makers were not on my floor

クチコミスコア 8Carmen

良かった点: La situación

気になった点: La habitación era pequeña, la cama se recojia para que hubiera mas espacio. Pero por otro lado, solo estabamos en la habitacion para dormir

クチコミスコア 8yamilex

クチコミスコア 9Lana

クチコミスコア 10Roy-Pretet

Très bon hôtel à NYC

良かった点: L'emplacement, le confort, les services,la vue

気になった点: Les 3 dollars en cash pour laisser son bagage après le Check out

クチコミスコア 4Tanya

良かった点: the location

気になった点: kiosks weren’t working so took forever to check in despite asking i wanted an early check in…

クチコミスコア 6Petr

気になった点: Sprcha byla takova, ze nesla pustit voda a vodni kohout mi zustal v ruce. Nastesti sel nasadit zpet a pri vetsi sile sla pustit i voda. Cely sprchovy kout byl nedotazeny, a takovy hodne opotrebovany. Za ty penize to nestalo.

クチコミスコア 1Morgane

クチコミスコア 10Paolo

良かった点: Posizione e struttura

クチコミスコア 2Morgane

クチコミスコア 7Celina Theresia

クチコミスコア 7carmen

Stay for one night

良かった点: Was near Hudson yards

気になった点: Was very small room and too many people for the elevators

クチコミスコア 8Sohane

クチコミスコア 8Petra

A good place overall :)

良かった点: Location is very good and not too busy. Room actually nice and ok but too small for two people, same with bed. They have breakfast, so good when in a hurry. Nice view. And I liked the layout.

気になった点: Breakfast was very unhealthy, very american. No food allergies were accounted for, at all. Being a 'easy access' hotel means no real front desk or not really people to help you. I expect more friendlyness, forthcoming, helpfullness. There was only one guy who was really kind and helpful, he was their repair-handy-everything guy! Everything costed extra on top, water coffee, and even the suitcases in the safe.

クチコミスコア 4Nicole

Pay more money for a better place.

良かった点: For $500/night on a week night this place was exceptionally over priced. The room was not clean. My "Premium City View" was a 90% view of another building, 10% view of the street. The bed had dirty fingerprints on it. The head of the bed looked like a dog had chewed it. When I asked to be moved they said they could move me the next day, but that they were out that day. I moved the next day to the view I was expecting and a few more inches of space.

気になった点: Cleanliness, space.