Sunday London Paddington Hotel

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• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Safety deposit box
• Fax/photocopying
• Soundproof rooms
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Non-smoking throughout
• Daily housekeeping
• Kid meals
• Snack bar

이용 후기

• 투숙객 평점 8Wiebke

  Lovely 3 Nights stay

  좋았던 점: The Staff was very friendly and we could Check in earlier than expected. Location is awesome, Paddington Station 200m away and several little Shops in the street. If you want to have roomservice while you stay you have to scan a code. The Room was Clean.

  아쉬웠던 점: The AirCondition is broken. If you travel with a big Bag or Luggage Roomsize is cozy but you will have this everywhere in Central London. If you have trouble walking or walking stairs you also could get Problems.

• 투숙객 평점 10Pasi

  Ihan ok.

  좋았던 점: Hyvä sijainti siistillä alueella lähellä kulkuyhteyksiä.

  아쉬웠던 점: Huoneessa sisäilmaongelma. Haisi ihan rintamamiestalolle ja vaatteet piti kotona laittaa pesuun.

• 투숙객 평점 5Erik

  좋았던 점: De ligging

  아쉬웠던 점: Verwarming kamer kapot. Kamer met drie losse bedden geboekt, kreeg in eerste instantie een kamer met een dubbelbed en een enkel bed. Uiteindelijk andere kamer gekregen met twee eenpersoonsbedden en een bedbank. IJskoud op de kamer, behalve de vloerverwarming in de badkamer. Die was gloeiend heet.. Enkel glas, gehorige kamer. Lift kapot. Te weinig ruimte in de ontbijtruimte waardoor een wachtrij ontstond. Dit hotel heeft dringend een renovatie nodig. Als goedmakertje werd ons een fles prosecco beloofd. Hoewel wij er vier dagen waren, geen fles gezien.

• 투숙객 평점 2Mohammed

  좋았던 점: خدمة سيئة وايضا المكان صغير جدا لا انصح به

• 투숙객 평점 8GUSTAVO

  Foi ok, valeu a pena pela localização.

  좋았던 점: O café da manhã é bom e a localização é excelente, ótima para fazer passeios turísticos pela cidade. O metrô, restaurantes e ônibus ficam bem perto, e a região é segura. A cama é confortável e havia um bebedouro com água gelada gratuita na recepção.

  아쉬웠던 점: Chegamos pela manhã ao hotel devido ao horário do nosso voo, mas só pudemos fazer o check-in depois das 16h. Como tínhamos passeios programados, precisamos nos trocar e usar o banheiro da recepção, que estava em situação deplorável, extremamente sujo. Além disso, achei os quartos minúsculos; as fotos dão a impressão de um espaço muito mais amplo, mas mal dá para abrir uma mala no chão. Para piorar, acordei pela manhã com uma goteira em cima da minha cabeça molhando todo o travesseiro, provavelmente de alguém tomando banho no andar de cima. Por fim, os corredores parecem um labirinto, cheios de portas, curvas e escadas. Quem viaja com malas grandes precisa se preparar para carregar peso escada acima.

• 투숙객 평점 7Tracy

  Good, central location to stay for a few days.

  좋았던 점: Room was comfortable and spacious for London.

• 투숙객 평점 9Ian

• 투숙객 평점 4Christopher

  Change in management has led to a dip in minimum standards

  좋았던 점: I've stayed in this hotel before and I had a positive experience, so I stayed a second time because the location was good and I had a good stay.

  아쉬웠던 점: Disappointed on this stay, probably due to the change in management. In particular, communication with the property after my stay to obtain an invoice was extremely poor both through email communication and through Booking.com. Will not be staying a 3rd time.

• 투숙객 평점 6Petra

• 투숙객 평점 3Daniela

• 투숙객 평점 7Phillis

• 투숙객 평점 8Jacomina

• 투숙객 평점 5Jonas

  Vi är som helhet nöjda med vår vistelse. Dock hade man kanske förväntat sig mer av ett fyrstjärnigt hotell. Dock skulle

  좋았던 점: Väldigt sköna sängar och god frukost. Bra läge och nära till allt.

  아쉬웠던 점: Rummet städades inte alls under tiden vi var där. (Tre nätter). Ingen kollade om vi behövde mer toapapper under vistelsen. Vi fick själva gå ner och hämta mer. Toalettvasken var det också stopp i när vi checkade in. Det åtgärdades dock efter att vi påtalat det. Vid frukosten fick vi vänta länge innan vi fick plats. Väldigt dåligt vattentryck också i duschen.

• 투숙객 평점 10Ong

• 투숙객 평점 10Kim

  Comfortable, quiet, staff were very helpful!! I stayed there last year and obviously adding this year!!

  좋았던 점: The location was brilliant and really close to Paddington Station.

  아쉬웠던 점: N/A

• 투숙객 평점 3Jutta

  Das Hotel hat seine besseren Zeiten hinter sich, es ist abgewohnt und schmuddelig.

• 투숙객 평점 2Klaas

  Klein bed voor 2p wel redelijk goede ligging. Douche en wc prima

  좋았던 점: Ligging

  아쉬웠던 점: Heel klein bed voor 2p relatief kleine kamer

• 투숙객 평점 5Jonas

• 투숙객 평점 10Anamaria

  Rapid , bine

  좋았던 점: Curat, amabilitate

  아쉬웠던 점: Demisol, înfundata scurgere dus dar au rezolvat

• 투숙객 평점 10Toni

• 투숙객 평점 10Ong

  좋았던 점: Great stay there good service and clean breakfast was nice as well overal had a best stay

• 투숙객 평점 7Simone

• 투숙객 평점 10Ong

  좋았던 점: Staff service and breakfast

• 투숙객 평점 6Katri

  Loistava sijainti, töykeä henkilökunta

  좋았던 점: Hotellin sijainti on loistava, sängyt olivat hyvät, aamiainen ihan ok.

  아쉬웠던 점: Henkilökunta tuntui ammattitaidottomalta ja erityisesti ongelmatilanteissa jopa töykeältä. Hotellin puolella olleita virheitä ei pahoiteltu kertaakaan ja asiakkaan piti todistaa olevansa oikeassa. En suosittele enkä tule uudestaan.

• 투숙객 평점 3Peter

• 투숙객 평점 5Thomas

  좋았던 점: Personal war Freundlich. Frühstück Raum zu klein für die Maße an Leuten. Essen, Geschier war permanent aus. Mann musste sich in die Schlange stellen. Zimmer waren in Ordnung. Hotel sehr verwinkelt.

• 투숙객 평점 5Shaun

  Okay for 2 days would not stay again

  좋았던 점: Good enough location, nice area

  아쉬웠던 점: Window was broken (would not stay open), small room, air system did not work, lift was broken.

• 투숙객 평점 3Orlaith

• 투숙객 평점 4Klaus

  Lage Super, das Rund Herum eher Schlecht!

  좋았던 점: Lage des Hotels ist super!

  아쉬웠던 점: Der Geruch im Zimmer war nicht angenehm! Geputzt wurde kein einiges mal in den Drei Tagen! Beim Frühstück lange Warteschlangen da Zuwenig Platz immer wieder gingen Sachen aus!

• 투숙객 평점 3Susan

  Booking should be honest about where your staying

  아쉬웠던 점: Booked hotel but on arrival sent to house across the road which staff insisted was still the hotel, no bar etc. It was like a rented room in a house. You had to go back across to the hotel for breakfast next morning. Reception has banister for a stairs beside it and its thick with dirt, just totally off putting

• 투숙객 평점 3Leah

• 투숙객 평점 9SUN ISLAND

  좋았던 점: posizione ottima, camere spaziose e pulite, silenziose, materasso ottimo, lenzuola perfette, bagno perfetto, colazione ottima e ben fornita

• 투숙객 평점 9SUN ISLAND

  da ritornare

  좋았던 점: ottima posizione, camera spaziosa, pulita, lenzuola perfette, colazione ottima ed abbondante, staff gentile, ottima la possibilità di lasciare i bagagli gratuitamente

• 투숙객 평점 8Ken5201

  Very good value for the discounted rate

  좋았던 점: Great breakfast to start busy tourist days. Staff were always quite courteous.

• 투숙객 평점 5Parker

  Poor

• 투숙객 평점 4Luiz Henrique

  좋았던 점: Localização

  아쉬웠던 점: Elevador estragado e queria colocar a gente no 4o. Andar e a gente ter que subir com várias malas pesadas e sermos idosos.

• 투숙객 평점 1Jacqueline

  Worst experience ever

  좋았던 점: To be honest, nothing really.

  아쉬웠던 점: The room was too tiny, the floor boards were creaky, the team were not helpful at all. In fact, we had specifically informed them that we want housekeeping done when we weee in the room so please not to send anyone and they still sent housekeeping. And on top of that, the housekeeping team took away all the towels and did not replace them. When we returned and found that we had no towels and asked for it, they said we needed to come to the reception to get our own towels. On the day of checkout I asked for help with the bags, the guy said he was alone and could not leave the reception. When we got down, he was there with a colleague and still did not offer to help with the bags down the stairs. I was traveling with my 76 yr old mother. Quite terrible.

• 투숙객 평점 8Bastianpillai

  A comfortable and safe hotel in the heart of London.

  좋았던 점: Very friendly and courteous staff at reception, especially the lady who checked us in. The room was very comfortable and clean. The hotel is within walking distance of Paddington station and close to most of the London attractions. Good breakfast on offer.

  아쉬웠던 점: The stairs and hallways need refurbishment. Restaurant staff were not very friendly. Seemed like they were not happy to be there.

• 투숙객 평점 7catherine

• 투숙객 평점 1RIchard

  not what was described. Feeling very misled on star rating and what was actually there. Not value

  좋았던 점: not much

  아쉬웠던 점: Rebranding and all common areas look like a 1 star

• 투숙객 평점 6Karine

  Custo benefício

  좋았던 점: Localização, silencioso, bom café, funcionários educados

  아쉬웠던 점: Limpeza, sem amenities,serviço de quarto.

• 투숙객 평점 7Jillian

• 투숙객 평점 4Steve

  Better 4* hotels around

  좋았던 점: Good location. Safe, fridge and tea making facilities in the room. Breakfast is fair.

  아쉬웠던 점: I don’t like to be critical but somethings have to be pointed out. This is not a 4* hotel. I had to check on the web site to double check. It is tired and worn. Carpets dirty. Only one lift. The pictures on the website is not what you see now. Our double room was so small and cramped. The wardrobe was difficult to access and you have to walk sideways on one side of the bed to get in. The breakfast room is in the basement which is small and doesn’t make for a good experience as tables a very close together. In my view this is a 3* hotel and not the 4* I paid for.

• 투숙객 평점 7Lars

  좋았던 점: Geräumiges Zimmer mit einem standardmäßig gutem Badezimmer.

  아쉬웠던 점: Meine Matratze hatte eine richtige Kuhle. Am Morgen nach der ersten Nacht habe ich an der Rezeption bescheid gegeben und gesagt, dass ich auf dieser Matratze sehr schlecht schlafen kann. Es wurde nichts unternommen. Es hat nicht einmal jemand danach geschaut. Ansonsten war das Zimmer und das Bad sehr geräumig für englische Verhältnisse und sauber. Ein großer Fernseher war auch vorhanden.

• 투숙객 평점 1VIRGINIA

  UN HORROR.

  좋았던 점: LA UBICACIÓN.

  아쉬웠던 점: Personal muy desagradable. Las habitaciones y las camas muy pequeñas, malos olores en los pasillos y en los baños.

• 투숙객 평점 2Emma

• 투숙객 평점 1adam

  Not 4* 2* at best

  좋았던 점: Didn't like a lot tbh.

  아쉬웠던 점: Hotel door lock broke, got locked out for an hour while maintenance had to drill the door lock. Left us rushing and ended up in basement room. Shower was very poor.

• 투숙객 평점 7Christine

  Good, basic hotel with great staff.

  좋았던 점: Fabulous location if you’re arriving by train from Heathrow.

  아쉬웠던 점: There were a few issues with the room during the stay but management addressed each of them in a timely manner.

• 투숙객 평점 10Aram

• 투숙객 평점 6Kris

  It was good but not friendly

  좋았던 점: Location was perfect 2 metro stations around.

  아쉬웠던 점: Our room wasn’t clean. Hair and dust everywhere

• 투숙객 평점 5Kaeser

  좋았던 점: L'emplacement de l'hôtel à quelques minutes à pied de la station de train/métro Paddington

  아쉬웠던 점: Le fait de devoir demander que le room-service passe pour faire la chambre et qu'ils ne changent que les linges et vident les poubelles. Le lit n'a pas été fait et le nettoyage non plus. Si déjà on demande explicitement le room-service, j'ai une attente envers ce service. De plus de lit était vraiment petit pour 2 personnes.

• 투숙객 평점 3Mathilde

  Far from a 4-star experience, especially for the price

  좋았던 점: The location is great and the luggage service was smooth. Some members of staff were kind and helpful.

  아쉬웠던 점: We checked in at 9 am and were offered a basement room three times, even though we had specifically paid extra on Booking for an above-ground room. The room we were finally given was tiny (there wasn't enough space for two people to move around), dark, cold, and located in a separate building across the street from reception. It looked nothing like the deluxe room shown on the website. When I asked reception whether anything else was available, the receptionist told me this was the room we had booked and that all rooms were the same size. I showed her the photo of the room we had paid for, and she replied that it wasn't her fault but the marketing team's. She then offered us a basement room again. When we came back after a long day, we found that the heater was broken, so the room was freezing, and the lights were flickering. Back at reception, another staff member offered us three rooms, two of them underground. By then we just wanted to rest, so we moved to room 221 in the main building. It was bigger and more welcoming, but: the curtain wouldn't open fully, the room was dusty and dirty (photo attached), the toilet had been left clogged by the previous guests, the heater didn't work either, and the view was of the AC units on the roof. Housekeeping never came during our stay, we were given no information about breakfast, and the Wi-Fi was weak throughout the building. We paid more than €400 for a supposedly 4-star hotel. Given the price and the category, this stay was a real disappointment.

• 투숙객 평점 6Carmen

  No está mal

  좋았던 점: La localización era buena.

  아쉬웠던 점: El colchón tenía un hundilon en la mitad y la habitación era muy pequeña.

• 투숙객 평점 8Irshad

• 투숙객 평점 7Damo

  Friendly staff and great location.

  좋았던 점: Great location in Paddington. Close to train station and easy to get to direct from airport. Breakfast options were perfect.

  아쉬웠던 점: Very small rooms, we did book the compact room. But did not realise how small it would bed. I would suggest upgrading above when booking. Could hardly have x2 suitcases inside the room. Good value for money though just beware of room sizes when booking.

• 투숙객 평점 6jaap

  Zou een volgende keer dit hotel niet weer nemen. Ziet er bij Booking.com mooier uit dan het is.

  좋았던 점: De douche (fijne straal) was prima! TV was ook prima, ook het zenderaanbod was goed.

  아쉬웠던 점: De hotelkamer was bijzonder klein. Véél te klein! De route in het hotel naar de kamer was slecht aangegeven. Het bed was veel te kort en erg smal voor een 2-persoons bed

• 투숙객 평점 3Ester

  좋았던 점: the location is good, some of the staff was, despite being absolutely clueless, relatively kind

  아쉬웠던 점: upon my arrival, i was told that instead of the 12 rooms i have booked for my colleagues and I, they only had 8 available for me. it was only after assertively standing my ground that they suddenly had all 12 rooms available. i was also told that none of us had breakfast included in the price, despite the fact my invoice clearly stated we had also paid for it. i had to email them this invoice in order for them to finally confirm we will get breakfast the coming days. i was also obly told that some of the rooms are in the basement, none of it was mentioned on the site. one of my colleagues arrived to his room late at night and it was messy, there was trash everywhere, the bed was not made. when i went to complain about it the next morning to the receptionist, i was met with sheer arrogance, the receptionist at first only said that my colleague was supposed to request a new room immediately. it was only after a while that she offered to get the room cleaned.

• 투숙객 평점 8Sabina

  Hotel pulito in buona posizione

  좋았던 점: In una buona posizione, con camere pulite

  아쉬웠던 점: C’è stato un inconveniente, il letto aveva il materasso completamente sfondato con un buco esattamente al centro. Ci hanno cambiato la stanza ma abbiamo dovuto rifare tutti i bagagli e spostarci da soli

• 투숙객 평점 3Knut Henning

• 투숙객 평점 2Leena

• 투숙객 평점 10Manon

• 투숙객 평점 3L-e-o

  Good location but many issues

  좋았던 점: Location is excellent, hotel is quite beautiful and well organized

  아쉬웠던 점: The room was different from the pictures. I asked for a triple room and they gave me a double and added a children's bed in the corner which took a lot of space and made the room way smaller. Cleanliness was ok but we found a piece of Nutella under my kid's bed. The bathroom had no ventilation which makes the room quite smelly. We had to leave the door closed. Inside the bathroom the temperature was warm but in the bedroom was soooooo cold. The ventilation was just blowing cold air and no way to turn it off. We had to move the kids bed to another place. Breakfast was OK but the place is so small that if you don't go early, you need to wait outside for a while. The service was very bad. People quite rude. Many times I said good morning and nobody replies. Except the Romanian gentleman from the reception, I didn't find anyone nice. To add, the elevator was broken and we were on the top floor. In summary, many issues.... unfortunately was not as expected.

• 투숙객 평점 5Georgios

  좋았던 점: Close to Paddington station

  아쉬웠던 점: Very slow internet, cleaning services and high price

• 투숙객 평점 4Andrew

  Very disappointed and won't stay here again.

  좋았던 점: The location was good, close to Hyde Park and the tube.

  아쉬웠던 점: This was a special occasion, for my wifes 50th birthday and the 4 star hotel was very disappointing. The hotel was on a split site and the first room we were given was dirty, with hair and plasters on the floor and walls. The carpet hadn't been cleaned and the bed linen wasn't clean. The lights and furniture in the room were dated and some were broken. The second room was better but not up to a 4 star level nor was it reflective of the price paid.

• 투숙객 평점 9Katrina

  Lovely hotel & breakfast in a very convenient location with many dining options and transport on doorstep.

  좋았던 점: Fantastic location, great room & included breakfast.

  아쉬웠던 점: But of confusion about booking on check in

• 투숙객 평점 2beatrice

  non ne vale la pena

  좋았던 점: è vicino alla metro, 5 minuti a piedi

  아쉬웠던 점: hotel a 4 stelle, ma non ne capisco il motivo..1 sarebbe più che sufficiente,camera minuscola in due non ci si muoveva,senza frigo,ambiente sporco moquette tutta impolverata, non ci hanno pulito la stanza per 5 giorni ,il riscaldamento funzionava solo nel bagno con un riscaldamento a terra.. per riscaldare la camera bisognava stare per forza con la porta aperta del bagno,il bagno schiuma e lo shampoo erano finiti e li ho chiesti per 2 volte consecutive ma nessuno é venuto a rimpiazzarli siamo state costrette a lavarci con il sapone delle mani!! per di più siamo andate a chiedere un set di asciugamani puliti e ce ne hanno dati solo 2 tutti spiegazzati,spaiati e uno dei due macchiato (ricordo che è un hotel a 4 stelle)!!

• 투숙객 평점 7Lara

  Great location, but room layout and breakfast could be improved

  좋았던 점: The hotel is in a great location in a lovely neighbourhood, just a short walk from Hyde Park and Paddington Underground Station. Buckingham Palace is also within easy walking distance, making it a convenient base for exploring London. The staff were friendly and helpful, particularly with storing our luggage before check-in, which we really appreciated.

  아쉬웠던 점: Although complimentary breakfast was included in our booking, we were unable to take advantage of it during our stay. The breakfast restaurant is located downstairs beneath the hotel and is quite cramped. We attempted to have breakfast each morning, but there were always at least 15 people queuing just to get a table, which was disappointing. The rooms are also on the smaller side, which is understandable for London, but the oversized furniture makes them feel even more cramped. Smaller wardrobes and a more compact desk would make the room much easier to navigate and improve the overall use of the available space.

• 투숙객 평점 3Andrew James

  좋았던 점: Location is fantastic, staff do their best with what they have.

  아쉬웠던 점: The hotel is extremely outdated. The rooms are extremely small. Very bad water pressure. Some rooms (3rd floor especially) only have access via a staircase, this is a problem for certain guests. The rooms have ZERO sound insulation, you literally hear everything. The elevator issue is especially bad, this in itself would have prevented me from staying had I know. However, this is classic London. You pay for location.

• 투숙객 평점 2Raquel

  No recomendable

  좋았던 점: La ubicación

  아쉬웠던 점: Las instalaciones, el tamaño de la habitación, las moquetas viejas y manchadas y el servicio malo y desagradable

• 투숙객 평점 10Valeria

  Una bella sorpresa

  좋았던 점: Super soddisfatti della scelta! È stata la nostra seconda volta a Londra e abbiamo deciso di provare questo hotel, una scelta che si è rivelata davvero azzeccata! Abbiamo apprezzato molto la posizione, a metà strada tra le fermate della metro di Lancaster Gate e Queensway, in una zona tranquilla, curata e piacevole. Noi alloggiavamo nell’ala Devonshire, ma bastava semplicemente attraversare la strada per raggiungere l’hotel principale. La colazione era varia, con una buona scelta di pietanze, comprese quelle tipiche inglesi. Lo staff si è dimostrato sempre disponibile, gentile e cordiale. Nel complesso, un soggiorno super soddisfacente! Lo consigliamo sicuramente a chi cerca un hotel in una bella zona di Londra, comoda per gli spostamenti e perfetta per godersi la città.

  아쉬웠던 점: L’unica cosa che non abbiamo apprezzato molto è stata la mancata comunicazione, al momento del check-in, della nuova policy relativa alle pulizie della camera. Ci è stato spiegato solo successivamente che dovevano essere prenotate la sera prima per il giorno seguente, tramite un QR code presente al desk. Il giorno dopo abbiamo chiesto informazioni allo staff e siamo riusciti a risolvere senza particolari problemi. Sarebbe stato sicuramente utile ricevere questa informazione già al nostro arrivo, così da evitare qualsiasi dubbio o inconveniente.

• 투숙객 평점 2Mary Ann

  Don't book here

  좋았던 점: Location

  아쉬웠던 점: Was very dirty. Hair the shower. Thick dust on furniture. Was told manager not available to speak to. Refused to change rooms or do anything about dirt. Not even an apology.

• 투숙객 평점 5Johanna

  좋았던 점: Sijainti ok. Lyhyt matka kahdelle eri metropysäkille.

  아쉬웠던 점: Ilmastointi päällä huone oli erittäin kylmä. Kävimme sanomassa ensimmäisenä yönä respassa, jonka jälkeen he laittoivat ilmastoinnin kokonaan pois, jonka jälkeen huoneessa oli erittäin kuuma. Vaihtoehdot oli siis kylmä tai erittäin kuuma. Siivoja ei käynyt kertaakaan huoneessamme oleskelumme aikana. Tällä sivustolla lukee päivittäinen siivous, mutta kukaan ei maininnut meille, että se olisi pitänyt erikseen joka päivä tilata. Hissi ei toiminut, ilmeisesti ollut pidempäänkin rikki.

• 투숙객 평점 8Syed Ali Fahad

• 투숙객 평점 5ALVARO

  Solo para dormir

  좋았던 점: La ubicación

  아쉬웠던 점: El personal no muy agradable, poca limpieza.

• 투숙객 평점 4Mea Benn

  좋았던 점: Beliggenheden.

  아쉬웠던 점: Vi havde et værelse med to senge. Min var ved at brase sammen på trods af at gøre opmærksom på dette skete der ikke noget. Der var ingen mikrobølgeovn selvom det var annonceret på værelsesbeskrivelsen. Køleskabet var beskidt og ikke koldt så den mælk vi havde købt blev sur efter 1,5 dag. 😔 Jeg havde spurgt om et par ekstra puder hjemmefra. Denne besked blev ikke besvaret ej eller blev det imødekommet da jeg spurgte i receptionen -fordi de vidste ikke hvor puderne var.

• 투숙객 평점 9Reimo

  좋았던 점: Nice, cozy hotel, tasty breakfast. Helpful employees.

  아쉬웠던 점: -

• 투숙객 평점 4Virginie

  Médiocre et hors de prix

  좋았던 점: Le design de la chambre, la taille de la pièce et la literie.

  아쉬웠던 점: La receptionniste ne trouvait pas mon réglement à mon arrivée. j'avais payé sur booking plusieurs jours avant. J'ai du faire opposition à ma carte pensant à un piratage. J'ai perdu 1h30 pour rien, elle n'avait juste pas vu mon réglement. Elle m'a gâché mon arrivée à Londres. De plus la moquette de la chambre était sale, il y avait des cheveux et une pince par terre et la douche était bouchée pouru une chambre luxe club à lits jumeaux. Le bruit, les murs sont fins, on entend tout. Incompetent receptionist. She claimed that I hadn’t paid for my stay, even though I had already paid via Booking.com several days earlier. I had to cancel my bank card and spent an hour on the phone with my bank in France. Several hours later, she finally located my payment. She didn’t even apologize. Incompetent and unpleasant. On October 14th, several other people at the reception desk were also angry with her. She ruined my arrival in London. I thought I had been a victim of fraud; I ended up calling my French bank for nothing. Furthermore, the carpet in the room was dirty—there was hair and a hair clip on the floor—and the shower was clogged; this, for a "luxury club" twin-bedded room. There is noise, and the walls are thin. You can hear everything!

• 투숙객 평점 8Juuso

• 투숙객 평점 7Richard

• 투숙객 평점 5Cristel

  Excellent location. Needs some attention to detail

  좋았던 점: Fabulous location!

  아쉬웠던 점: Room had some wear and tear. A chair I would discard it’s beaten up, big gash in upholstered headboard

• 투숙객 평점 7Terry

• 투숙객 평점 2Isobel

• 투숙객 평점 6Belinda

  J'ai trouvé mieux

• 투숙객 평점 7Florian

  좋았던 점: Die Lage war Perfekt. Das Frühstück war ok.

  아쉬웠던 점: Sauberkeit und Komfort

• 투숙객 평점 3Kim

  VRE-SE-LIJK

  좋았던 점: Aan de ligging is goed

  아쉬웠던 점: Alles was slecht dit is geen 4 sterren Een deluxe room nou het was echt niks deluxe aan Vies en oud , niet schoongemaakt nadat de schoonmaak was geweest, dekbed te klein voor het bed , lekkende kranen , vieze voegen , kuilen in je bed. Chagrijnig personeel. En slecht ontbijt

• 투숙객 평점 4Niklas

  아쉬웠던 점: Zimmer war im Keller und feucht/schimmlig.

• 투숙객 평점 10Lydia

• 투숙객 평점 3recchia

  좋았던 점: La posizione molto buona

• 투숙객 평점 3Brigitte

  Sehr Mäßig

  좋았던 점: Frühstück war im Keller nur über steile Treppe zu erreichen. Gekochte Eier waren von 4 mal 2mal schlecht

  아쉬웠던 점: Internet Angebot -Zimmer- hat der Wirklichkeit in keinster Weise entsprochen, trotz nochmaliger Nachfrage an der Rezeption . Gebucht war ein Deluxe Dreibettzimmer - Devonshire Flügel. Zimmer war wie bei Harry Potter unter der Treppe mit Klappbetten .

• 투숙객 평점 2Pierluigi

  PESSIMA IMPRESSIONE HOTEL, FOTO NON VERITIERE, STAFF POCO DISPONIBILE ED ATTENTO ALLE RICHIESTE

  좋았던 점: Soddisfacente la posizione, camera e colazione negativa per un 4 stelle, no servizio pulizia stanza, 4 piano ascensore guasto, staff distante e poco collaborativo

  아쉬웠던 점: Pulizia della stanza assente, scarsa cortesia e professionalità dello staff,scarsa qualità e varietà della colazione, pessima accoglienza clienti e rispetto delle prenotazioni e degli standards e dei prezzi di un hotel 4 stelle, sistemazione alternativa rispetto lo scantinato proposto nell'hotel di fronte (Sunday Paddington Hotel Devonshire Terrace al 4 piano con ascensore guasto per tutto il soggiorno e no air condizionata o guasta nella stanza

• 투숙객 평점 8Michael

  좋았던 점: Die Lage war top

  아쉬웠던 점: Bett hätte breiter sein können

• 투숙객 평점 6Spurlock

• 투숙객 평점 8Ángel

• 투숙객 평점 1Olivia

  좋았던 점: Absolutely nothing

  아쉬웠던 점: This is one of the worst hotels i've stayed in absolutely disgusting I am so unhappy I was put in in a room in the basement where there was absolutely no telephone service. The room does not resemble the photos from the booking at all. This is a 2 star hotel at Best. Upon arriving on the room, there are stains on the wall, cracks near the bottom of the walls. Having no telephone service despite the fact that I have to work and have access to phone calls. The gentlemen who welcomed me was very dismissive when I kindly explained the situation to him. He proceeded to move me to another room in the BASEMENT! where there was no phone service. I am disgusted. I am not happy with the service and I’m more than happy to send photos of the condition of the room as well. Not to mention the nosies coming from upstairs during the early hours of the morning from 6am to 8:30am. Banging, stomping, people talking loudly, no respect for the other customers.

• 투숙객 평점 4NOEMI

  좋았던 점: Ben situat.

  아쉬웠던 점: Estava brut, l’esmorzar molt bàsic i amb poca varietat i com a celiàques amb molt poques opcions. Sofà llit incomodíssim.

• 투숙객 평점 7Ralph

  Good value for in transit travel

  좋았던 점: Walkable to train station and many restaurants

  아쉬웠던 점: Rooms could be warm in summer

• 투숙객 평점 8Thomas

  Love this area of London

  좋았던 점: Always a good place to stay, surprisingly good breakfast. Area is always great. So close to Hyde Park which is lovely during the summer, but also multiple tube lines nearby. A place I stay regularly when in town

  아쉬웠던 점: Not your traditional hotel so be aware of that. I personally prefer rooms in the main building versus those across the street. Lots of steps to be cautious of aswel but it is an older building so not the hotels fault.

• 투숙객 평점 5ANGELICA

  Un hotel al que le sobran un par de estrellas

  좋았던 점: Lo mejor del hotel era la localización

  아쉬웠던 점: Desayuno escaso, las habitaciones dobles compactas deberían comentar que la cama para dos personas no es cómoda. Era bastante pequeña. La limpieza de las habitaciones, al ser moqueta no era muy buena. En las 3 noches, no se pasó la aspiradora ni una sola vez. Pelos suelo baño. Primer día no había gel, tuvimos que pedirlo . Edredón muy pequeño .

• 투숙객 평점 5Hardeep Singh

  Dissapointed

  아쉬웠던 점: For the cost of the hotel it was unclean, room was crammed, shower not working properly, shower control broken (fell off) i would say this is a 2 start at max.

• 투숙객 평점 6Suzanne

  For money it was ok

  좋았던 점: Old building

  아쉬웠던 점: Bit tired interior