Romer Hell's Kitchen

Quartos

Escolha as datas para ver quartos e preços.

Comodidades

• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Facilities for disabled guests
• Meeting/banquet facilities
• Dry cleaning
• Non-smoking throughout
• Private parking
• Daily housekeeping
• Parking garage
• Wheelchair accessible
• Evening entertainment
• Coffee Shop on site
• Visual aids: Braille
• Staff adhere to local safety protocols

Avaliações de hóspedes

• Avaliação dos hóspedes 9Rosa

  Pontos positivos: Su ubicación y su limpieza ....

• Avaliação dos hóspedes 8olivier

  Très bon emplacement pour visiter manathan, déçu pour le petit déjeuner.

  Pontos positivos: L'emplacement est top pour visiter manathan, métro à côté, Les lits sont confortables.

  Pontos negativos: C'est un peu bruyant on va dire normal en plein manathan.. Par contre le petit déjeuner ne vaut pas le coup, c'est 15 dollars par personne, et vous n'avez rien vous avez meilleur temps d'aller juste en bas dans la rue

• Avaliação dos hóspedes 9Valentin

  Cosy hotel with great location and amenities.

  Pontos positivos: Location is very good, close to various subway lines and the staff was really friendly and helpful.

  Pontos negativos: Not much, we had a great stay!

• Avaliação dos hóspedes 10Dror

  I would definitely come again

  Pontos positivos: The hotel has such a warm, pleasant, and homey feel—from the table in the lobby library to the small tables perfect for enjoying a morning coffee and a sandwich. The staff is incredibly kind and welcoming, the location is excellent, and the rooms are spacious and clean.

  Pontos negativos: Nothing

• Avaliação dos hóspedes 9Frank

  Pontos positivos: Emplacement Chambre spacieuse Lobby

  Pontos negativos: Pas de véritable petit déjeuner

• Avaliação dos hóspedes 9Sophie

  A very enjoyable stay with very friendly staff!

  Pontos positivos: Great staff. Great lounge. Great coffee. The room was really nice and well decorated. It was nice to have a mini fridge for snacks. The room was cozy and comfortable.

  Pontos negativos: The windows were a bit dirty. I understand they can’t be super clean all the time, but it was a bit too dirty.

• Avaliação dos hóspedes 8Peter Hanjo

• Avaliação dos hóspedes 9Anastasia

  Great hotel in great area, always looking forward to coming back after a long day exploring NYC

  Pontos positivos: Great location, very close to the subway, not too busy, clean and nice atmosphere and coffee. Room is big and clean, the bed is so comfy

  Pontos negativos: Nothing

• Avaliação dos hóspedes 10Audrey

  Parfait hôtel! Je recommande sans hésiter!

  Pontos positivos: L’emplacement de l’hôtel était à deux pas des restaurants, des stations de métro, de Broadway… La propreté, la taille des chambres, la vue et le confort des lits

  Pontos negativos: Rien

• Avaliação dos hóspedes 10christelle

  Séjour dans hell’s kitchen

  Pontos positivos: Excellent emplacement , proche de ce réal Park et Times square , du moma et Rockefeller center

  Pontos negativos: Belle vue sur la 52 eme rue ; dommage que la baie vitrée ait été si sale

• Avaliação dos hóspedes 1Ibrahim

  Construction makes a stay here unbearable

  Pontos positivos: there was renovations being made at the hotel, but they didn't inform me until after you paid and check in. The work woke me up at 9am. Not much of a vacation. They never respond to your emails request an adjustment due to this.

  Pontos negativos: there was renovations being made at the hotel, but they didn't inform me until after you paid and check in. The work woke me up at 9am. Not much of a vacation. They never respond to your emails request an adjustment due to this.

• Avaliação dos hóspedes 9Kathryn E

  Pontos positivos: Comfy beds. Relatively quiet for the locale. Nice bath.

  Pontos negativos: No microwave in room to reheat meals.

• Avaliação dos hóspedes 10grealis

  Pontos positivos: Very central location. Times Square a very short walk.

  Pontos negativos: Didn't have a kettle in the room. It had a fridge which was great

• Avaliação dos hóspedes 8Cédric

  Super séjour à NY et chouette hotel

  Pontos positivos: Hotel magnifique. Déco et ambiance au top. Chambre spacieuse, grands lits confortables. Hall et salle de détentes parfaites pour se poser (on peut meme y manger ce qu'on a acheté en dehors de l'hotel), playlist dans ce hall de bon gout. Personnel toujours souriant. Et emplacement proche de tout (metro, central park, time square, restos,...). Il y a bien un frigo dans la chambre (pas annoncé sur le site). Hotel à taille humaine par rapport à d'autres dans la ville. Hotel très chaleureux.

  Pontos negativos: Chambre coté cour au 6eme étage. Gros bruit (pour moi, par pour ma femme et notre fille) de ventilation (CTA, groupe clim,...) toute la journée et la nuit. Bruit sourd/grave embêtant nécessitant des bouchons d'oreille. Limite j'aurais préféré une chambre coté avenue. J'ai pas demandé une autre chambre car hotel plein à première vue et les filles ne voulaient pas trop. Aussi, télé inutilisable car seuls les boutons power et volume de la télécommande fonctionnaient, mais on ne va pas à NY pour regarder la TV (on a demander réparation mais je pense qu'en y allant ils ont juste vérifié si ca s'allumait et n'ont pas compris le pb). Travaux sur les façades de l'hotel avec bruit au marteau piqueur à partir de 9h du matin mais pas dérangeant car déjà au petit dej vers cette heure là et l'hotel a bien prévenu à notre arrivée. Manque peut-être petite cafetière dans la chambre.

• Avaliação dos hóspedes 8Derek

  We were delighted with the location and overall value.

  Pontos positivos: Location for proximity to restaurants and theatre district was un-beatable. Room was a large size and provided lovely views down 8th Ave to the Hudson River.

  Pontos negativos: Bathroom was a little tight.

• Avaliação dos hóspedes 10Chris

  Pontos positivos: Very comfortable hotel and great staff

• Avaliação dos hóspedes 9Louise

  Good location

  Pontos positivos: Good location, comfy beds

  Pontos negativos: No coffee or tea making facilities in the room No shelf in the shower to put toiletries on

• Avaliação dos hóspedes 6ARTUR

  Lokalizacja świetna , pokoje stare

  Pontos positivos: Klub Jazzowy

  Pontos negativos: Stare pokoje

• Avaliação dos hóspedes 9Esperanza

• Avaliação dos hóspedes 5ARTUR

• Avaliação dos hóspedes 10Karen

  2nd time staying at Romeo’s, wouldn’t stay anywhere else when in new York

  Pontos positivos: The location is fantastic, the facilities are above and beyond and the staff are so friendly, help and welcoming.

• Avaliação dos hóspedes 6Maria

  Poor quality

  Pontos positivos: Ubicacion

  Pontos negativos: Old, no amenities in the room.

• Avaliação dos hóspedes 8Ivan

  Pontos positivos: Die Lage

  Pontos negativos: Alles etwas altbacken

• Avaliação dos hóspedes 5Greta

  Great location. Service can be improved.

  Pontos positivos: Location. Room was ok except we had to cancel our reservation and change hotels as drilling started into the wall next to our room for two days. No one warned us!

  Pontos negativos: Very basic service. No way to even get a drink from afternoon onwards when cafe closed.

• Avaliação dos hóspedes 4Ekaterina

  Грустный опыт, разочарование

  Pontos positivos: Прекрасное расположение, станция метро в двух шагах, много кафе и ресторанов рядом. Комната большая, удобная кровать.

  Pontos negativos: В номере не было ни халатов, ни тапочек, никаких гигиенических наборов, никаких чашек - только одноразовые бумажные стаканы. Для четырехзвездочного отеля это очень странно. Душ прикручен к стене - впрочем, это повсеместно в Америке, что тоже очень неудобно. Но самая большая проблема - это ремонт фасада здания, о котором нас предупредили, как только мы въехали. Но это не отменяет неудобства, которые мы испытвали - каждый будний день в 9 утра нас будил шум дрели и качающаяся за окном люлька с рабочими. Когда мы попросили на ресепшене решить проблему, нам предложили сделать чек аут в 11 часов, оставить весь багаж у них, а в 16 часов снова заселиться в другой номер. Этот вариант нам не подошел, почему мы должны 5 часов быть без номера? Я считаю, что за 400 долларов за ночь гости могут рассчитывать на спокойное и комфортное пребывание, но оказалось, что в этом отеле это не так.

• Avaliação dos hóspedes 1Claire

  Pontos negativos: Hyper bruyant. Chambre à côté de l’ascenseur . On entend tout. Hyper gênant.

• Avaliação dos hóspedes 9Maria Rita

  fantastico

  Pontos positivos: posizione top

• Avaliação dos hóspedes 8Anita

• Avaliação dos hóspedes 8Bernard

  Excellent séjour dans cet hôtel moderne, très joliment décoré et très bien situé.

  Pontos positivos: La décoration. Le confort des salons près de la réception. La grandeur des chambres. Le confort des lits.

  Pontos negativos: Le petit déjeuner offre peu de choix. Le bar ferme à 14 h. La salle de bain est petite.

• Avaliação dos hóspedes 1Claire

  Pontos negativos: Le bruit. Nous avons eu la chambre à côté de l’ascenseur. Hyper bruyant.

• Avaliação dos hóspedes 10NS1

  Pontos positivos: Gorgeous hotel. Such a beautiful and comfortable room. Lovely staff and super clean everywhere. Great location and great price. 11 t of 10. Will definitely revisit.

• Avaliação dos hóspedes 9Alane

  Will stay here again and again! Great location

  Pontos positivos: What a perfect spot in Hell’s Kitchen. Loved, loved, loved the location

  Pontos negativos: NA

• Avaliação dos hóspedes 9Maria Laura

  Hermoso hotele, excelente ubicación.

  Pontos positivos: La ubicación, la ambientación y que es un hotel mediano, acogedor.

  Pontos negativos: Que no te dejen un te o café de cortesía con una máquina. Yo pedí una pava eléctrica y me la dieron, pero podrían tenerla como algo estándar en las habitaciones.

• Avaliação dos hóspedes 8Anita

• Avaliação dos hóspedes 9Flore

• Avaliação dos hóspedes 9Evgenii

• Avaliação dos hóspedes 4Thitikorn

  A beautiful hotel with great potential, but service consistency needs improvement to match its luxury standard.

  Pontos positivos: The hotel clearly has a lot of potential, and I have no doubt that it could eventually achieve a five-star standard if it continues to improve. There is already a lot to like: * Beautiful interior design: The hotel is very stylish and has a genuinely luxurious feel. Importantly, it looks just as good in person as it does in the photographs advertised online. * Superb location: The location is excellent, very well connected, convenient, and easy to get to. * Excellent soundproofing: The room was impressively well soundproofed. We could not hear guests in neighbouring rooms, which made the stay feel private and peaceful. * Comfortable bed: The bed was very comfortable and contributed to a good night’s sleep. * Attractive communal spaces: The cafe, lounge areas, and piano bar are beautifully designed and create a pleasant, upscale atmosphere. * Safe and comfortable environment: The hotel and its surroundings felt safe, which added to the overall comfort of the stay. Overall, the hotel already has many of the physical qualities of a luxury property. With greater consistency in service and attention to some of the operational details, I think it has the potential to become an excellent hotel.

  Pontos negativos: * Consistency of room cleaning: The main area for improvement is the inconsistency in housekeeping. It may be helpful for housekeeping staff to use a standard checklist to ensure that all essential tasks are completed during each service. For example, on some occasions bed linen was not changed, body wash was left empty for several days and only refilled after we raised it, and drinking cups were sometimes not replaced. * Housekeeping processes and staff support: More broadly, some aspects of our stay gave us the impression that housekeeping staff may be working under considerable pressure or may not have sufficiently consistent processes and support. For example, when we requested a refill of the empty body wash, a new bottle was also left on the room counter rather than being installed in the wall-mounted dispenser. Together with the inconsistencies in routine room servicing, this suggested that the issue may be related to systems, workload, training, or staffing rather than simply individual performance. It may be worth reviewing whether housekeeping teams have sufficient time, resources, and clear processes to consistently deliver the standard expected. * Luggage storage and tipping: We were also uncomfortable when, on requesting luggage storage, staff explicitly asked for tips both when leaving and collecting our luggage. We are happy to tip for particularly good service, but luggage storage is a standard service that I would expect a hotel at this level to provide without guests feeling that a tip is being solicited. This interaction made the experience feel less professional and raised further questions for us about whether staff are adequately supported and remunerated. * Drinking cups: I would suggest replacing the disposable cups with proper glassware. This would be more environmentally friendly and would also provide a more premium experience that better reflects the standard and price of the hotel.

• Avaliação dos hóspedes 8O'Carroll

  Pontos positivos: Location.

  Pontos negativos: Wooden bed frame extends out from the mattress resulting in numerous collisions between toes, feet, shins and said bed frame.

• Avaliação dos hóspedes 10Leonardo

  Great location and comfortable stay

  Pontos positivos: Location is amazing really close to Times Square and Subway lines. Bed is very comfy and everyplace very clean.

  Pontos negativos: Nothing to mention here.

• Avaliação dos hóspedes 5Estelle

  Pontos positivos: L'emplacement est parfait les chambres sont belles et spacieuses mais peu de rangements pour 3 personnes sur une durée totale de 7 jours. Le personnel à l'accueil est très agréable

  Pontos negativos: Nous recherchons toujours des hôtels avec petits déjeuners même si nous ne les réservons pas à l'avance attention à l'accroche petit déjeuner disponible sur place.... c'est un bar hors de prix avec peu de choix . 2 cafés pour 11 dollars . Nous avons été obligés chaque matin de sortir dans le quartier la situation était inconfortable pour tout le séjour. Tarif 433 euros la.nuit et même pas une machine à cafe dans la chambre . Les salles de bains sont minuscules si porte ouverte on ne peut sortir de la baignoire avec pommeau fixe. C'est dommage car la décoration est soignée

• Avaliação dos hóspedes 8Neil

  Pontos positivos: Our corner suite was a great size.

• Avaliação dos hóspedes 8Uwe

  Pontos positivos: Gute Erreichbarkeit mit U-Bahn.

• Avaliação dos hóspedes 5Otto E.

• Avaliação dos hóspedes 8deborah

  Location great. Room size good. Aircon was a bit noisy and hard to control.

  Pontos positivos: Location was excellent. Bar was nice

  Pontos negativos: Breakfast was limited and it took a while to get used to it

• Avaliação dos hóspedes 7Laurent

  Nous avons passé un bon séjour, l'hôtel est agréable malgré les petits inconvénients

  Pontos positivos: Quand vous êtes en famille, l'emplacement est idéal avec la proximité de Time Square, Central Parc et des principaux building.

  Pontos negativos: Le petit déjeuner, on avait réservé sur booking une chambre petit déjeuner inclus, et le petit déjeuner se résumé juste à une boisson et à une viennoiserie quand il en restait. Tout les matins après avoir pris notre boisson chaude, on devait sortir pour prendre un petit déjeuner complet. Le bruit de la climatisation dans la chambre. C'était soit pas de climatisation, soit un bruit qui vous empêcher de dormir

• Avaliação dos hóspedes 8Nicole

• Avaliação dos hóspedes 7Lennert

  Pontos positivos: Great location Room was clean Staff is friendly

  Pontos negativos: Room 231 is very noisy due to A/C units of building next door. Continuous sound, day and night. Overpriced

• Avaliação dos hóspedes 7Kader

  Pontos positivos: L'emplacement

  Pontos negativos: Le petit déj payant, sans buffet, et très cher

• Avaliação dos hóspedes 8Charlotte

  Nice hotel friendly staff good location

  Pontos positivos: Good location Big room Nice coffee shop

  Pontos negativos: Overpriced Sheets were crumpled not pressed and on inside out on the bed

• Avaliação dos hóspedes 8Jarek

  Dobry hotel w dobrej lokalizacji

• Avaliação dos hóspedes 9Ankute

  alles ok

• Avaliação dos hóspedes 9Gianfranco

  Davvero bella struttura e personale molto cordiale. Se ci fosse un po’ più cura nella pulizia della camera, soprattutto

  Pontos positivos: Posizione centralissima, ben arredata.

  Pontos negativos: Da migliorare la pulizia… vengono a rifare il letto ma non cambiano mai le lenzuola (8 notti) non spolverano…

• Avaliação dos hóspedes 7Thea

  Pontos positivos: Location was great, the room and bed were huge and comfortable. View from our window was lovely.

  Pontos negativos: The air filter was exceptionally loud even when the fan was turned off - it sounded like you were inside an aeroplane! The water pressure in the shower was absolutely terrible, this might have been a result of us being on the 11th floor. Considering how much we paid it would have been nice to have a good shower

• Avaliação dos hóspedes 10Nicolas

  Pontos positivos: Top bien positionné

• Avaliação dos hóspedes 10Diane

• Avaliação dos hóspedes 9Franka

  Eine Empfehlung für NYC-Besuch

  Pontos positivos: Sehr gute Lage um NY zu erkunden, sehr gut mit U-Bahn erschlossen, auch zu Fuß sehr viel möglich. Ausgesprochen nettes Personal an der Rezeption und an der Frühstücksbar! Sehr gute Betten, Matratzen und Bettwäsche. Der besondere Style des Hotels hat uns sehr angesprochen. Ich empfehle dieses Hotel!

  Pontos negativos: Schon öfters wurde über die laute Klimaanlage geschrieben, dies trifft leider zu! Wir haben sie mit Badetüchern angehängt als Geräuschfilter, dann ging’s halbwegs bzw. man gewöhnt sich rasch.

• Avaliação dos hóspedes 9SARAH

• Avaliação dos hóspedes 8Janice

  It’s a pricey but charming place to stay, with spacious rooms and cafe in the lobby, easily walkable to Lincoln Center a

  Pontos positivos: Excellent staff, the rooms are spacious and surprisingly quiet, given the noisy location (8th Avenue close to Times Square) and the number of guests, designers have managed to keep the character of the historic property, which gives it a lot of charm, location is interesting and close to theaters and restaurants.

  Pontos negativos: Currently very expensive, room contains a refrigerator but no in-room coffee or tea

• Avaliação dos hóspedes 10Mor

• Avaliação dos hóspedes 10eric

• Avaliação dos hóspedes 4Ahmed Fouad

  Décevant

  Pontos positivos: L’emplacement

  Pontos negativos: Tu crois que tu as un petit déjeuner mais tu as 15 dollars pour acheter à l’hôtel un croissant et un café passé 9h il n’y a plus rien c’est rageant

• Avaliação dos hóspedes 10Branislav

  overall we would book this again

  Pontos positivos: Great location, clean, comfy beds, good air con

  Pontos negativos: Rooms could be a bit more soundproof

• Avaliação dos hóspedes 8Carolyn

  Pontos positivos: Close to everything we were visiting.

  Pontos negativos: The thermostat wasn’t working correctly. Very hot in the room. Wasn’t able to sleep for two nights.

• Avaliação dos hóspedes 10Janalynn

  Perfect location for visiting New York City, particularly if you are attending anything in the theater district

  Pontos positivos: Great location, nice sized rooms and welcoming staff

• Avaliação dos hóspedes 10Johannes

• Avaliação dos hóspedes 10Charlotte

  Pontos positivos: Le confort de la chambre et le calme.

  Pontos negativos: Rien

• Avaliação dos hóspedes 3Silvia

  Sin dormir

  Pontos positivos: Ubicacion

  Pontos negativos: MUY RUIDOSO. Instalaciones con 0 aislamiento

• Avaliação dos hóspedes 6Vincent

  Hôtel vieux et triste.

  Pontos positivos: La localisation. La gentillesse des bagagistes.

  Pontos negativos: Hôtel sans charme. Le petit-déjeuner était inclus dans le prix de la chambre. Comme petit-déjeuner il y avait un café et un croissant sans confiture, sans beurre. Rien de plus. Un matin il n'y avait plus rien à manger à 9h30. J'ai réclamé et ils m'ont remboursé 30 USD pour 2 personnes.

• Avaliação dos hóspedes 8Ital

  Pontos positivos: מיקום, גודל החדר, נוחות המיטה, בחדר יש מקרר, מגהץ ומייבש שיער. מסעדות ובתי קפה בשדרה. נוח להסתובב באזור.

  Pontos negativos: מגבות, מיקום הנחת מגבת מעל האסלה. דלת השרותים לא מתאימה למשקוף וצריך לטרוק אותה. לא מקבלים תשלום במזומן במלון! תופסים מסגרת אשראי!

• Avaliação dos hóspedes 8Jean marc

  hotel très bien localis& dans manhattan

  Pontos positivos: petit déjeuner médiocre

  Pontos negativos: petit déjeuner proposé par booking limité à un forfait de 15€ par personnes (ceci n'avait pas été annoncé clairement par booking ) , et pour 15 € , le ptidéj était très maigre (1 cafe , 1 croissant , 1 yaourt !!!!)

• Avaliação dos hóspedes 7Inna

  Pontos negativos: У меня был угловой номер на 2 этаже с видом на город, и это был вид на автостоянку. В номере очень был сильный затхлый запах. На 9 этаже жила моя племянница в стандартном номере. он был абсолютно такой же, как и наш номер, но наш номер стоил дороже. У нее был прекрасный вид из номера и никакого запаха. Не переплачивайте за угловые номера!

• Avaliação dos hóspedes 8Wencke

  Sehr gut, für eine Nacht gerne wieder

  Pontos positivos: Tolle Betten, ruhiges Zimmer, Fenster gut Schallisoliert, kleiner Kühlschrank, Gepäck kann nach Check out aufbewahrt werden gehen kleines Trinkgeld

  Pontos negativos: In der Lobby ist es sehr frisch und es zieht von der Decke durch die zu kalt eingestellte Klimaanlage unangenehm herunter.

• Avaliação dos hóspedes 10Jennifer

  Huge, Quiet Rooms in a perfect location!

  Pontos positivos: What a treat to have such a huge room in a NY hotel! The bed was easily one of the most comfortable hotel beds I have ever slept in, and I was amazed at how quiet it was, given the location on 8th Avenue. Easy access to the subway too. I also loved that you could login to so many streaming services on the tv. All around, an excellent stay!

  Pontos negativos: A coffee/tea maker in the room would have been great, but the staff did provide a hot water kettle, which was great for my needs.

• Avaliação dos hóspedes 8Miguel A

• Avaliação dos hóspedes 9James

• Avaliação dos hóspedes 10Carolina

  Pontos positivos: La ubicación es muy buena y en general es un hotel muy acogedor. Seguramente volveria. Lo recomiendo

• Avaliação dos hóspedes 8Kathryn

• Avaliação dos hóspedes 9GUILLAUME

• Avaliação dos hóspedes 8Dee

  Pontos positivos: Location good Iced water available

• Avaliação dos hóspedes 10Allan

  Great hotel.

  Pontos positivos: Great location. Good size room. Friendly staff. Decent breakfast offer.

  Pontos negativos: No complaints.

• Avaliação dos hóspedes 8Justin

  Amazing. Worth the money

  Pontos positivos: Location, staff, rooms

• Avaliação dos hóspedes 9Dikla Levy

• Avaliação dos hóspedes 8Irene

  Mitten im Geschehen, sauber & freundlich

  Pontos positivos: Zentral gelegen, zuvorkommender Service, sehr komfortable Betten

  Pontos negativos: Der Lüftungslärm bei Zimmer 425

• Avaliação dos hóspedes 7Michelle

• Avaliação dos hóspedes 8Sophie Francois

  Centraal hotel, erg schoon, grote kamers, gezellige sfeer

  Pontos positivos: We zijn 5 dagen geweest . Het hotel was erg centraal, erg schoon, de lobby was erg ontspannend en continu schoongemaakt en opgeruimd. De kamers waren erg groot, zeer schoon gehouden, badkamer langs de kleine kant.

  Pontos negativos: Werken aan de buitenkant van het hotel, wat geluidshinder gaf

• Avaliação dos hóspedes 9Cynthia

  Thank you for a fine place to stay.

  Pontos positivos: Excellent for walking all over town.: musings, Cientral Park, west side park way, broadway, hells kitchen. Inviting professional front desk. Helpful concierge. 24_7 reception. The hotel prides itself on contributing to the neighborhood. Árt in hallways ands rooms was great.

• Avaliação dos hóspedes 4Avishag

  VERY DISAPOINTING!

  Pontos positivos: The hotel is clean and in a great location.

  Pontos negativos: Our room was located next to the elevator, and the constant noise from the elevator machinery made it impossible to sleep. The noise was completely unacceptable and significantly affected our stay. I contacted the front desk and requested a room change, but was told that no other rooms were available until the following day. We were then expected to pack all our belongings, store our luggage in the luggage room, and wait until the evening to move to another room. This was extremely inconvenient and an unfair solution to a problem that was not our fault. We should not have had to endure such noise or spend valuable time packing and moving because of the hotel's room assignment. Overall, this was a very disappointing experience. The noise seriously affected our ability to rest, and the hotel's response did not meet our expectations for basic comfort and customer service.

• Avaliação dos hóspedes 10Sarah

  Amazing stay, great location!

  Pontos positivos: Wonderful boutique hotel located in the midtown area. Very comfortable beds, spacious room and friendly staff. We enjoyed also the nice drinks in the hotel bar with live music. And one more thing which really made my day - they provide steamer at the room! Very nice experience, definitely recommend it!!

• Avaliação dos hóspedes 7Florent

  Pontos negativos: Too much noise from the street

• Avaliação dos hóspedes 7Marwah

  Pontos positivos: Location, rooms are big

  Pontos negativos: Rooms are not that clean

• Avaliação dos hóspedes 9Melanie

  Amazing!

  Pontos positivos: Retro warm design, very clean, big rooms and the location

  Pontos negativos: Some of the staff especially the doormen where quite rude and asked for money the whole time without really assisting us.

• Avaliação dos hóspedes 9Thomas

  Always happy to stay here.

  Pontos positivos: I have stayed here before and will stay agin. The location seems harsh at first, being right on 8th Ave, but it provides perfect access to the theatre, Central Park and more. I get a corner room on the back side of the hotel, which is both spacious and quiet. The decor of both the rooms and the common areas is design savvy, and I like that all the room lights have dimmers. The housekeeping staff is always friendly and accommodating.

  Pontos negativos: For the price point of this hotel, the only things I wish this hotel had was in room coffee, and glasses rather than paper cups

• Avaliação dos hóspedes 9sigal

  Highly recommended hotel in grat location

  Pontos positivos: Great hotel in great location, super friendly and helpful staff. Hotel beautifully designed and spacious room.

  Pontos negativos: Had a bit of problem with air con but the hotel staff handled it well.

• Avaliação dos hóspedes 3Jennifer

  Good location, bad check out experience, inexperienced manager

  Pontos positivos: Location and comfortable beds

  Pontos negativos: Tv didn’t work, and when they sent someone to fix it, we weren’t able to change channels from the main screen. We were mistakenly charged a smoking fee at checkout and the brand new manager said he could only take half of it off even though we didn’t smoke. He said the system did it. We will have to dispute the charge with our credit card since they will not resolve it.

• Avaliação dos hóspedes 8Aurelie

  Très bon séjour toutefois.

  Pontos positivos: L’emplacement, la décoration, le lobby. Mention spéciale pour le café où les baristas sont adorables!

  Pontos negativos: Nous étions au premier étage avec vue directe sur les climatiseurs qui étaient très bruyants la nuit.

• Avaliação dos hóspedes 10K

  Amazing hotel great staff clean and perfect location for walking to time square and Central Park. Right in theatre distr

  Pontos positivos: Fantastic location Clean Funky Great facilities and perks like complimentary bike riding and gym passes

  Pontos negativos: Sometimes shower water would go warm/cool and not be hot Not a deal breaker but would be nice if temp stayed hot

• Avaliação dos hóspedes 3Neslihan

• Avaliação dos hóspedes 10Jean-Claude

  Cooles Hotel mit herzlichem Personal

  Pontos positivos: Cooles funky Hotel

  Pontos negativos: der Haarföhn

• Avaliação dos hóspedes 9Jennifer

• Avaliação dos hóspedes 6Nicolli

  Boa localização

  Pontos positivos: Localização muito boa se você procura algo próximo a Times Square e Central Park. Quarto confortável e amplo. O café da manhã do hotel é simples, mas bom (opção de pães, muffins e bebidas).

  Pontos negativos: O hotel estava passando por uma reforma, que não foi previamente informada - somente no momento do check in. Para piorar, a reforma afetou a parede do quarto em que estávamos. Informamos a recepção do ocorrido e a mesma nos mudou de quarto, mas este novo estava com o ar quebrado. Após informamos, foi reparado. Apesar da recepção ter nos atendido em todo esse tempo, foram questões que nos incomodaram, por não estarem sendo acompanhadas previamente pelo hotel.