Romer Hell's Kitchen
851 8th Avenue, New York, US
Номера
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Удобства
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Parking garage
- Wheelchair accessible
- Evening entertainment
- Coffee Shop on site
- Visual aids: Braille
- Staff adhere to local safety protocols
Отзывы гостей
Оценка гостей 9Rosa
Понравилось: Su ubicación y su limpieza ....
Оценка гостей 8olivier
Très bon emplacement pour visiter manathan, déçu pour le petit déjeuner.
Понравилось: L'emplacement est top pour visiter manathan, métro à côté, Les lits sont confortables.
Не понравилось: C'est un peu bruyant on va dire normal en plein manathan.. Par contre le petit déjeuner ne vaut pas le coup, c'est 15 dollars par personne, et vous n'avez rien vous avez meilleur temps d'aller juste en bas dans la rue
Оценка гостей 9Valentin
Cosy hotel with great location and amenities.
Понравилось: Location is very good, close to various subway lines and the staff was really friendly and helpful.
Не понравилось: Not much, we had a great stay!
Оценка гостей 10Dror
I would definitely come again
Понравилось: The hotel has such a warm, pleasant, and homey feel—from the table in the lobby library to the small tables perfect for enjoying a morning coffee and a sandwich. The staff is incredibly kind and welcoming, the location is excellent, and the rooms are spacious and clean.
Не понравилось: Nothing
Оценка гостей 9Frank
Понравилось: Emplacement Chambre spacieuse Lobby
Не понравилось: Pas de véritable petit déjeuner
Оценка гостей 9Sophie
A very enjoyable stay with very friendly staff!
Понравилось: Great staff. Great lounge. Great coffee. The room was really nice and well decorated. It was nice to have a mini fridge for snacks. The room was cozy and comfortable.
Не понравилось: The windows were a bit dirty. I understand they can’t be super clean all the time, but it was a bit too dirty.
Оценка гостей 8Peter Hanjo
Оценка гостей 9Anastasia
Great hotel in great area, always looking forward to coming back after a long day exploring NYC
Понравилось: Great location, very close to the subway, not too busy, clean and nice atmosphere and coffee. Room is big and clean, the bed is so comfy
Не понравилось: Nothing
Оценка гостей 10Audrey
Parfait hôtel! Je recommande sans hésiter!
Понравилось: L’emplacement de l’hôtel était à deux pas des restaurants, des stations de métro, de Broadway… La propreté, la taille des chambres, la vue et le confort des lits
Не понравилось: Rien
Оценка гостей 10christelle
Séjour dans hell’s kitchen
Понравилось: Excellent emplacement , proche de ce réal Park et Times square , du moma et Rockefeller center
Не понравилось: Belle vue sur la 52 eme rue ; dommage que la baie vitrée ait été si sale
Оценка гостей 1Ibrahim
Construction makes a stay here unbearable
Понравилось: there was renovations being made at the hotel, but they didn't inform me until after you paid and check in. The work woke me up at 9am. Not much of a vacation. They never respond to your emails request an adjustment due to this.
Не понравилось: there was renovations being made at the hotel, but they didn't inform me until after you paid and check in. The work woke me up at 9am. Not much of a vacation. They never respond to your emails request an adjustment due to this.
Оценка гостей 9Kathryn E
Понравилось: Comfy beds. Relatively quiet for the locale. Nice bath.
Не понравилось: No microwave in room to reheat meals.
Оценка гостей 10grealis
Понравилось: Very central location. Times Square a very short walk.
Не понравилось: Didn't have a kettle in the room. It had a fridge which was great
Оценка гостей 8Cédric
Super séjour à NY et chouette hotel
Понравилось: Hotel magnifique. Déco et ambiance au top. Chambre spacieuse, grands lits confortables. Hall et salle de détentes parfaites pour se poser (on peut meme y manger ce qu'on a acheté en dehors de l'hotel), playlist dans ce hall de bon gout. Personnel toujours souriant. Et emplacement proche de tout (metro, central park, time square, restos,...). Il y a bien un frigo dans la chambre (pas annoncé sur le site). Hotel à taille humaine par rapport à d'autres dans la ville. Hotel très chaleureux.
Не понравилось: Chambre coté cour au 6eme étage. Gros bruit (pour moi, par pour ma femme et notre fille) de ventilation (CTA, groupe clim,...) toute la journée et la nuit. Bruit sourd/grave embêtant nécessitant des bouchons d'oreille. Limite j'aurais préféré une chambre coté avenue. J'ai pas demandé une autre chambre car hotel plein à première vue et les filles ne voulaient pas trop. Aussi, télé inutilisable car seuls les boutons power et volume de la télécommande fonctionnaient, mais on ne va pas à NY pour regarder la TV (on a demander réparation mais je pense qu'en y allant ils ont juste vérifié si ca s'allumait et n'ont pas compris le pb). Travaux sur les façades de l'hotel avec bruit au marteau piqueur à partir de 9h du matin mais pas dérangeant car déjà au petit dej vers cette heure là et l'hotel a bien prévenu à notre arrivée. Manque peut-être petite cafetière dans la chambre.
Оценка гостей 8Derek
We were delighted with the location and overall value.
Понравилось: Location for proximity to restaurants and theatre district was un-beatable. Room was a large size and provided lovely views down 8th Ave to the Hudson River.
Не понравилось: Bathroom was a little tight.
Оценка гостей 10Chris
Понравилось: Very comfortable hotel and great staff
Оценка гостей 9Louise
Good location
Понравилось: Good location, comfy beds
Не понравилось: No coffee or tea making facilities in the room No shelf in the shower to put toiletries on
Оценка гостей 6ARTUR
Lokalizacja świetna , pokoje stare
Понравилось: Klub Jazzowy
Не понравилось: Stare pokoje
Оценка гостей 9Esperanza
Оценка гостей 5ARTUR
Оценка гостей 10Karen
2nd time staying at Romeo’s, wouldn’t stay anywhere else when in new York
Понравилось: The location is fantastic, the facilities are above and beyond and the staff are so friendly, help and welcoming.
Оценка гостей 6Maria
Poor quality
Понравилось: Ubicacion
Не понравилось: Old, no amenities in the room.
Оценка гостей 8Ivan
Понравилось: Die Lage
Не понравилось: Alles etwas altbacken
Оценка гостей 5Greta
Great location. Service can be improved.
Понравилось: Location. Room was ok except we had to cancel our reservation and change hotels as drilling started into the wall next to our room for two days. No one warned us!
Не понравилось: Very basic service. No way to even get a drink from afternoon onwards when cafe closed.
Оценка гостей 4Ekaterina
Грустный опыт, разочарование
Понравилось: Прекрасное расположение, станция метро в двух шагах, много кафе и ресторанов рядом. Комната большая, удобная кровать.
Не понравилось: В номере не было ни халатов, ни тапочек, никаких гигиенических наборов, никаких чашек - только одноразовые бумажные стаканы. Для четырехзвездочного отеля это очень странно. Душ прикручен к стене - впрочем, это повсеместно в Америке, что тоже очень неудобно. Но самая большая проблема - это ремонт фасада здания, о котором нас предупредили, как только мы въехали. Но это не отменяет неудобства, которые мы испытвали - каждый будний день в 9 утра нас будил шум дрели и качающаяся за окном люлька с рабочими. Когда мы попросили на ресепшене решить проблему, нам предложили сделать чек аут в 11 часов, оставить весь багаж у них, а в 16 часов снова заселиться в другой номер. Этот вариант нам не подошел, почему мы должны 5 часов быть без номера? Я считаю, что за 400 долларов за ночь гости могут рассчитывать на спокойное и комфортное пребывание, но оказалось, что в этом отеле это не так.
Оценка гостей 1Claire
Не понравилось: Hyper bruyant. Chambre à côté de l’ascenseur . On entend tout. Hyper gênant.
Оценка гостей 9Maria Rita
fantastico
Понравилось: posizione top
Оценка гостей 8Anita
Оценка гостей 8Bernard
Excellent séjour dans cet hôtel moderne, très joliment décoré et très bien situé.
Понравилось: La décoration. Le confort des salons près de la réception. La grandeur des chambres. Le confort des lits.
Не понравилось: Le petit déjeuner offre peu de choix. Le bar ferme à 14 h. La salle de bain est petite.
Оценка гостей 1Claire
Не понравилось: Le bruit. Nous avons eu la chambre à côté de l’ascenseur. Hyper bruyant.
Оценка гостей 10NS1
Понравилось: Gorgeous hotel. Such a beautiful and comfortable room. Lovely staff and super clean everywhere. Great location and great price. 11 t of 10. Will definitely revisit.
Оценка гостей 9Alane
Will stay here again and again! Great location
Понравилось: What a perfect spot in Hell’s Kitchen. Loved, loved, loved the location
Не понравилось: NA
Оценка гостей 9Maria Laura
Hermoso hotele, excelente ubicación.
Понравилось: La ubicación, la ambientación y que es un hotel mediano, acogedor.
Не понравилось: Que no te dejen un te o café de cortesía con una máquina. Yo pedí una pava eléctrica y me la dieron, pero podrían tenerla como algo estándar en las habitaciones.
Оценка гостей 8Anita
Оценка гостей 9Flore
Оценка гостей 9Evgenii
Оценка гостей 4Thitikorn
A beautiful hotel with great potential, but service consistency needs improvement to match its luxury standard.
Понравилось: The hotel clearly has a lot of potential, and I have no doubt that it could eventually achieve a five-star standard if it continues to improve. There is already a lot to like: * Beautiful interior design: The hotel is very stylish and has a genuinely luxurious feel. Importantly, it looks just as good in person as it does in the photographs advertised online. * Superb location: The location is excellent, very well connected, convenient, and easy to get to. * Excellent soundproofing: The room was impressively well soundproofed. We could not hear guests in neighbouring rooms, which made the stay feel private and peaceful. * Comfortable bed: The bed was very comfortable and contributed to a good night’s sleep. * Attractive communal spaces: The cafe, lounge areas, and piano bar are beautifully designed and create a pleasant, upscale atmosphere. * Safe and comfortable environment: The hotel and its surroundings felt safe, which added to the overall comfort of the stay. Overall, the hotel already has many of the physical qualities of a luxury property. With greater consistency in service and attention to some of the operational details, I think it has the potential to become an excellent hotel.
Не понравилось: * Consistency of room cleaning: The main area for improvement is the inconsistency in housekeeping. It may be helpful for housekeeping staff to use a standard checklist to ensure that all essential tasks are completed during each service. For example, on some occasions bed linen was not changed, body wash was left empty for several days and only refilled after we raised it, and drinking cups were sometimes not replaced. * Housekeeping processes and staff support: More broadly, some aspects of our stay gave us the impression that housekeeping staff may be working under considerable pressure or may not have sufficiently consistent processes and support. For example, when we requested a refill of the empty body wash, a new bottle was also left on the room counter rather than being installed in the wall-mounted dispenser. Together with the inconsistencies in routine room servicing, this suggested that the issue may be related to systems, workload, training, or staffing rather than simply individual performance. It may be worth reviewing whether housekeeping teams have sufficient time, resources, and clear processes to consistently deliver the standard expected. * Luggage storage and tipping: We were also uncomfortable when, on requesting luggage storage, staff explicitly asked for tips both when leaving and collecting our luggage. We are happy to tip for particularly good service, but luggage storage is a standard service that I would expect a hotel at this level to provide without guests feeling that a tip is being solicited. This interaction made the experience feel less professional and raised further questions for us about whether staff are adequately supported and remunerated. * Drinking cups: I would suggest replacing the disposable cups with proper glassware. This would be more environmentally friendly and would also provide a more premium experience that better reflects the standard and price of the hotel.
Оценка гостей 8O'Carroll
Понравилось: Location.
Не понравилось: Wooden bed frame extends out from the mattress resulting in numerous collisions between toes, feet, shins and said bed frame.
Оценка гостей 10Leonardo
Great location and comfortable stay
Понравилось: Location is amazing really close to Times Square and Subway lines. Bed is very comfy and everyplace very clean.
Не понравилось: Nothing to mention here.
Оценка гостей 5Estelle
Понравилось: L'emplacement est parfait les chambres sont belles et spacieuses mais peu de rangements pour 3 personnes sur une durée totale de 7 jours. Le personnel à l'accueil est très agréable
Не понравилось: Nous recherchons toujours des hôtels avec petits déjeuners même si nous ne les réservons pas à l'avance attention à l'accroche petit déjeuner disponible sur place.... c'est un bar hors de prix avec peu de choix . 2 cafés pour 11 dollars . Nous avons été obligés chaque matin de sortir dans le quartier la situation était inconfortable pour tout le séjour. Tarif 433 euros la.nuit et même pas une machine à cafe dans la chambre . Les salles de bains sont minuscules si porte ouverte on ne peut sortir de la baignoire avec pommeau fixe. C'est dommage car la décoration est soignée
Оценка гостей 8Neil
Понравилось: Our corner suite was a great size.
Оценка гостей 8Uwe
Понравилось: Gute Erreichbarkeit mit U-Bahn.
Оценка гостей 5Otto E.
Оценка гостей 8deborah
Location great. Room size good. Aircon was a bit noisy and hard to control.
Понравилось: Location was excellent. Bar was nice
Не понравилось: Breakfast was limited and it took a while to get used to it
Оценка гостей 7Laurent
Nous avons passé un bon séjour, l'hôtel est agréable malgré les petits inconvénients
Понравилось: Quand vous êtes en famille, l'emplacement est idéal avec la proximité de Time Square, Central Parc et des principaux building.
Не понравилось: Le petit déjeuner, on avait réservé sur booking une chambre petit déjeuner inclus, et le petit déjeuner se résumé juste à une boisson et à une viennoiserie quand il en restait. Tout les matins après avoir pris notre boisson chaude, on devait sortir pour prendre un petit déjeuner complet. Le bruit de la climatisation dans la chambre. C'était soit pas de climatisation, soit un bruit qui vous empêcher de dormir
Оценка гостей 8Nicole
Оценка гостей 7Lennert
Понравилось: Great location Room was clean Staff is friendly
Не понравилось: Room 231 is very noisy due to A/C units of building next door. Continuous sound, day and night. Overpriced
Оценка гостей 7Kader
Понравилось: L'emplacement
Не понравилось: Le petit déj payant, sans buffet, et très cher
Оценка гостей 8Charlotte
Nice hotel friendly staff good location
Понравилось: Good location Big room Nice coffee shop
Не понравилось: Overpriced Sheets were crumpled not pressed and on inside out on the bed
Оценка гостей 8Jarek
Dobry hotel w dobrej lokalizacji
Оценка гостей 9Ankute
alles ok
Оценка гостей 9Gianfranco
Davvero bella struttura e personale molto cordiale. Se ci fosse un po’ più cura nella pulizia della camera, soprattutto
Понравилось: Posizione centralissima, ben arredata.
Не понравилось: Da migliorare la pulizia… vengono a rifare il letto ma non cambiano mai le lenzuola (8 notti) non spolverano…
Оценка гостей 7Thea
Понравилось: Location was great, the room and bed were huge and comfortable. View from our window was lovely.
Не понравилось: The air filter was exceptionally loud even when the fan was turned off - it sounded like you were inside an aeroplane! The water pressure in the shower was absolutely terrible, this might have been a result of us being on the 11th floor. Considering how much we paid it would have been nice to have a good shower
Оценка гостей 10Nicolas
Понравилось: Top bien positionné
Оценка гостей 10Diane
Оценка гостей 9Franka
Eine Empfehlung für NYC-Besuch
Понравилось: Sehr gute Lage um NY zu erkunden, sehr gut mit U-Bahn erschlossen, auch zu Fuß sehr viel möglich. Ausgesprochen nettes Personal an der Rezeption und an der Frühstücksbar! Sehr gute Betten, Matratzen und Bettwäsche. Der besondere Style des Hotels hat uns sehr angesprochen. Ich empfehle dieses Hotel!
Не понравилось: Schon öfters wurde über die laute Klimaanlage geschrieben, dies trifft leider zu! Wir haben sie mit Badetüchern angehängt als Geräuschfilter, dann ging’s halbwegs bzw. man gewöhnt sich rasch.
Оценка гостей 9SARAH
Оценка гостей 8Janice
It’s a pricey but charming place to stay, with spacious rooms and cafe in the lobby, easily walkable to Lincoln Center a
Понравилось: Excellent staff, the rooms are spacious and surprisingly quiet, given the noisy location (8th Avenue close to Times Square) and the number of guests, designers have managed to keep the character of the historic property, which gives it a lot of charm, location is interesting and close to theaters and restaurants.
Не понравилось: Currently very expensive, room contains a refrigerator but no in-room coffee or tea
Оценка гостей 10Mor
Оценка гостей 10eric
Оценка гостей 4Ahmed Fouad
Décevant
Понравилось: L’emplacement
Не понравилось: Tu crois que tu as un petit déjeuner mais tu as 15 dollars pour acheter à l’hôtel un croissant et un café passé 9h il n’y a plus rien c’est rageant
Оценка гостей 10Branislav
overall we would book this again
Понравилось: Great location, clean, comfy beds, good air con
Не понравилось: Rooms could be a bit more soundproof
Оценка гостей 8Carolyn
Понравилось: Close to everything we were visiting.
Не понравилось: The thermostat wasn’t working correctly. Very hot in the room. Wasn’t able to sleep for two nights.
Оценка гостей 10Janalynn
Perfect location for visiting New York City, particularly if you are attending anything in the theater district
Понравилось: Great location, nice sized rooms and welcoming staff
Оценка гостей 10Johannes
Оценка гостей 10Charlotte
Понравилось: Le confort de la chambre et le calme.
Не понравилось: Rien
Оценка гостей 3Silvia
Sin dormir
Понравилось: Ubicacion
Не понравилось: MUY RUIDOSO. Instalaciones con 0 aislamiento
Оценка гостей 6Vincent
Hôtel vieux et triste.
Понравилось: La localisation. La gentillesse des bagagistes.
Не понравилось: Hôtel sans charme. Le petit-déjeuner était inclus dans le prix de la chambre. Comme petit-déjeuner il y avait un café et un croissant sans confiture, sans beurre. Rien de plus. Un matin il n'y avait plus rien à manger à 9h30. J'ai réclamé et ils m'ont remboursé 30 USD pour 2 personnes.
Оценка гостей 8Ital
Понравилось: מיקום, גודל החדר, נוחות המיטה, בחדר יש מקרר, מגהץ ומייבש שיער. מסעדות ובתי קפה בשדרה. נוח להסתובב באזור.
Не понравилось: מגבות, מיקום הנחת מגבת מעל האסלה. דלת השרותים לא מתאימה למשקוף וצריך לטרוק אותה. לא מקבלים תשלום במזומן במלון! תופסים מסגרת אשראי!
Оценка гостей 8Jean marc
hotel très bien localis& dans manhattan
Понравилось: petit déjeuner médiocre
Не понравилось: petit déjeuner proposé par booking limité à un forfait de 15€ par personnes (ceci n'avait pas été annoncé clairement par booking ) , et pour 15 € , le ptidéj était très maigre (1 cafe , 1 croissant , 1 yaourt !!!!)
Оценка гостей 7Inna
Не понравилось: У меня был угловой номер на 2 этаже с видом на город, и это был вид на автостоянку. В номере очень был сильный затхлый запах. На 9 этаже жила моя племянница в стандартном номере. он был абсолютно такой же, как и наш номер, но наш номер стоил дороже. У нее был прекрасный вид из номера и никакого запаха. Не переплачивайте за угловые номера!
Оценка гостей 8Wencke
Sehr gut, für eine Nacht gerne wieder
Понравилось: Tolle Betten, ruhiges Zimmer, Fenster gut Schallisoliert, kleiner Kühlschrank, Gepäck kann nach Check out aufbewahrt werden gehen kleines Trinkgeld
Не понравилось: In der Lobby ist es sehr frisch und es zieht von der Decke durch die zu kalt eingestellte Klimaanlage unangenehm herunter.
Оценка гостей 10Jennifer
Huge, Quiet Rooms in a perfect location!
Понравилось: What a treat to have such a huge room in a NY hotel! The bed was easily one of the most comfortable hotel beds I have ever slept in, and I was amazed at how quiet it was, given the location on 8th Avenue. Easy access to the subway too. I also loved that you could login to so many streaming services on the tv. All around, an excellent stay!
Не понравилось: A coffee/tea maker in the room would have been great, but the staff did provide a hot water kettle, which was great for my needs.
Оценка гостей 8Miguel A
Оценка гостей 9James
Оценка гостей 10Carolina
Понравилось: La ubicación es muy buena y en general es un hotel muy acogedor. Seguramente volveria. Lo recomiendo
Оценка гостей 8Kathryn
Оценка гостей 9GUILLAUME
Оценка гостей 8Dee
Понравилось: Location good Iced water available
Оценка гостей 10Allan
Great hotel.
Понравилось: Great location. Good size room. Friendly staff. Decent breakfast offer.
Не понравилось: No complaints.
Оценка гостей 8Justin
Amazing. Worth the money
Понравилось: Location, staff, rooms
Оценка гостей 9Dikla Levy
Оценка гостей 8Irene
Mitten im Geschehen, sauber & freundlich
Понравилось: Zentral gelegen, zuvorkommender Service, sehr komfortable Betten
Не понравилось: Der Lüftungslärm bei Zimmer 425
Оценка гостей 7Michelle
Оценка гостей 8Sophie Francois
Centraal hotel, erg schoon, grote kamers, gezellige sfeer
Понравилось: We zijn 5 dagen geweest . Het hotel was erg centraal, erg schoon, de lobby was erg ontspannend en continu schoongemaakt en opgeruimd. De kamers waren erg groot, zeer schoon gehouden, badkamer langs de kleine kant.
Не понравилось: Werken aan de buitenkant van het hotel, wat geluidshinder gaf
Оценка гостей 9Cynthia
Thank you for a fine place to stay.
Понравилось: Excellent for walking all over town.: musings, Cientral Park, west side park way, broadway, hells kitchen. Inviting professional front desk. Helpful concierge. 24_7 reception. The hotel prides itself on contributing to the neighborhood. Árt in hallways ands rooms was great.
Оценка гостей 4Avishag
VERY DISAPOINTING!
Понравилось: The hotel is clean and in a great location.
Не понравилось: Our room was located next to the elevator, and the constant noise from the elevator machinery made it impossible to sleep. The noise was completely unacceptable and significantly affected our stay. I contacted the front desk and requested a room change, but was told that no other rooms were available until the following day. We were then expected to pack all our belongings, store our luggage in the luggage room, and wait until the evening to move to another room. This was extremely inconvenient and an unfair solution to a problem that was not our fault. We should not have had to endure such noise or spend valuable time packing and moving because of the hotel's room assignment. Overall, this was a very disappointing experience. The noise seriously affected our ability to rest, and the hotel's response did not meet our expectations for basic comfort and customer service.
Оценка гостей 10Sarah
Amazing stay, great location!
Понравилось: Wonderful boutique hotel located in the midtown area. Very comfortable beds, spacious room and friendly staff. We enjoyed also the nice drinks in the hotel bar with live music. And one more thing which really made my day - they provide steamer at the room! Very nice experience, definitely recommend it!!
Оценка гостей 7Florent
Не понравилось: Too much noise from the street
Оценка гостей 7Marwah
Понравилось: Location, rooms are big
Не понравилось: Rooms are not that clean
Оценка гостей 9Melanie
Amazing!
Понравилось: Retro warm design, very clean, big rooms and the location
Не понравилось: Some of the staff especially the doormen where quite rude and asked for money the whole time without really assisting us.
Оценка гостей 9Thomas
Always happy to stay here.
Понравилось: I have stayed here before and will stay agin. The location seems harsh at first, being right on 8th Ave, but it provides perfect access to the theatre, Central Park and more. I get a corner room on the back side of the hotel, which is both spacious and quiet. The decor of both the rooms and the common areas is design savvy, and I like that all the room lights have dimmers. The housekeeping staff is always friendly and accommodating.
Не понравилось: For the price point of this hotel, the only things I wish this hotel had was in room coffee, and glasses rather than paper cups
Оценка гостей 9sigal
Highly recommended hotel in grat location
Понравилось: Great hotel in great location, super friendly and helpful staff. Hotel beautifully designed and spacious room.
Не понравилось: Had a bit of problem with air con but the hotel staff handled it well.
Оценка гостей 3Jennifer
Good location, bad check out experience, inexperienced manager
Понравилось: Location and comfortable beds
Не понравилось: Tv didn’t work, and when they sent someone to fix it, we weren’t able to change channels from the main screen. We were mistakenly charged a smoking fee at checkout and the brand new manager said he could only take half of it off even though we didn’t smoke. He said the system did it. We will have to dispute the charge with our credit card since they will not resolve it.
Оценка гостей 8Aurelie
Très bon séjour toutefois.
Понравилось: L’emplacement, la décoration, le lobby. Mention spéciale pour le café où les baristas sont adorables!
Не понравилось: Nous étions au premier étage avec vue directe sur les climatiseurs qui étaient très bruyants la nuit.
Оценка гостей 10K
Amazing hotel great staff clean and perfect location for walking to time square and Central Park. Right in theatre distr
Понравилось: Fantastic location Clean Funky Great facilities and perks like complimentary bike riding and gym passes
Не понравилось: Sometimes shower water would go warm/cool and not be hot Not a deal breaker but would be nice if temp stayed hot
Оценка гостей 3Neslihan
Оценка гостей 10Jean-Claude
Cooles Hotel mit herzlichem Personal
Понравилось: Cooles funky Hotel
Не понравилось: der Haarföhn
Оценка гостей 9Jennifer
Оценка гостей 6Nicolli
Boa localização
Понравилось: Localização muito boa se você procura algo próximo a Times Square e Central Park. Quarto confortável e amplo. O café da manhã do hotel é simples, mas bom (opção de pães, muffins e bebidas).
Не понравилось: O hotel estava passando por uma reforma, que não foi previamente informada - somente no momento do check in. Para piorar, a reforma afetou a parede do quarto em que estávamos. Informamos a recepção do ocorrido e a mesma nos mudou de quarto, mas este novo estava com o ar quebrado. Após informamos, foi reparado. Apesar da recepção ter nos atendido em todo esse tempo, foram questões que nos incomodaram, por não estarem sendo acompanhadas previamente pelo hotel.
Об отеле
Роскошное размещение в самом сердце Нью-Йорка
Превосходное расположение : Расположенный всего в 300 метрах от Бродвейского театра, отель Romer Hell's Kitchen предлагает удобное пребывание недалеко от знаковых достопримечательностей, таких как Карнеги Холл и центр города.
Современные удобства : Наслаждайтесь комфортным пребыванием с такими удобствами, как фитнес-центр, частная парковка, ресторан и бар на территории. Круглосуточная стойка регистрации и бесплатный Wi-Fi обеспечивают беспрепятственный отдых для гостей.
Вкусные варианты питания : Начните свой день с континентального завтрака в отеле. Исследуйте близлежащие кулинарные наслаждения или расслабьтесь в ресторане и баре отеля.
Почувствуйте на себе лучшее из Нью-Йорка в отеле Romer Hell's Kitchen. Забронируйте свое пребывание сейчас для незабываемого городского отдыха.