Radisson Blu Hotel, London Canary Wharf East

Номера

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Удобства

• Fitness facilities
• WiFi available
• Free WiFi
• Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Terrace
• Family rooms
• Garden
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Facilities for disabled guests
• Ironing service

Отзывы гостей

• Оценка гостей 8Emily

• Оценка гостей 8Harry

• Оценка гостей 10Dinesh

• Оценка гостей 8Tizoune

  Понравилось: Le personnel est sympa et les locaux très propres .

  Не понравилось: les frais en plus au moment du règlement qui font soit disant office de quotient et qui a ce jour ne sont toujours pas remboursé

• Оценка гостей 10Nicky

  Lovely hotel

  Понравилось: Staff are exceptional Location fantastic

  Не понравилось: Nothing.

• Оценка гостей 10Hayley

• Оценка гостей 7Pam

  Prima

  Понравилось: Mooie en schone locatie

  Не понравилось: Erg gehorig, de metro is verder dan dat vermeld wordt

• Оценка гостей 8Eleanor

  Comfy stay

  Понравилось: Great facilities, clean, comfy and staff were friendly

  Не понравилось: Location is a bit awkward but that’s expected for the area of London

• Оценка гостей 9Zoe

• Оценка гостей 10Lisa

  Had a wonderful stay great customer service from Maria would highly recommend

  Понравилось: Lovely contemporary interior, good facilities very comfortable room and parking. Loved the option of snacks and drinks at reception self service so very convenient, had the most wonderful customer service particularly from Maria who upgraded us and had an amazing room with a fruit plate and card. Will definitely be back to enjoy the spa and amazing breakfast again !

  Не понравилось: Nothing

• Оценка гостей 8David

  UPDATES OF OUR STAY

  Понравилось: I like the room, very clean. I like the location and the staff were really friendly, kind and helpful.

  Не понравилось: I did not like the breakfast. There were limited option. For example the milk was only simi skinned. The caffee latte was very bitter.. The initial room they gave us was smelly, the carpet was wet. We complained and immediately they staff gave us another room. They gave me a refund of £50.

• Оценка гостей 10Yasmin

  Понравилось: We had such a lovely experience right from the get go! We were checked in by Maria at reception and were made to feel so welcomed and comfortable in a life where "transactions" nowadays are usually very mechanical but Maria was so accommodating and patient with me and my daughter. We'll definitely be staying here again!

• Оценка гостей 10David

• Оценка гостей 10Paul

• Оценка гостей 10McMaster

  Понравилось: As always this place does not disappoint, excellent customer care, this time I had a lovely card from reception and it was a nice touch much amd appreciated thank you 😊.

  Не понравилось: I'm not too sure if the breakfast/buffet staff have had a shuffle or maybe was training staff at the time, it didnt feel as organised as before, I had to find my own table, previously was sat down by staff and given cutlery, I had to go and ask for my own. The staff there was trying their hardest to accommodate everyone however lack of training and organisation was noticed. I didnt have the opportunity to order from the alcarte menu, and they all seemed busy to attend to me, possibly maybe they need more staff this is no criticism to the actual satff however for the price of £25 it didn't feel worth it as the previous times did and I was disappointed unfortunately, it felt like reception staff had a uplift in service and theirs was a downgrade and not what I expected. I hope this feedback is given to support staff during breakfast and also improve the experience for other visitors as it did make a difference to my stay.

• Оценка гостей 10Mercy

• Оценка гостей 9Karl

  Понравилось: Very spacious room. Friendly and welcoming staff

  Не понравилось: Nothing

• Оценка гостей 8Jack

• Оценка гостей 7Paul

  Понравилось: Location

  Не понравилось: Beds were hard

• Оценка гостей 8Margaret

  Понравилось: Average

• Оценка гостей 10Billy-Dean

  Понравилось: Hotel was very clean, staff polite and welcoming

  Не понравилось: My room window was unable to open

• Оценка гостей 9Thomas

  Понравилось: It was very comfortable and clean, and the free room upgrade and complimentary drinks were a pleasant surprise. Staff were.all faultless.

• Оценка гостей 6Benvindo

• Оценка гостей 10Laura

• Оценка гостей 9josh

  Radisson blu, outstanding

  Понравилось: The venue was spectacular and the view at breakfast of the O2 was amazing, our suite was wonderful with ensuite, staff were great and accommodating

  Не понравилось: During the stay, after the first night we were starting to come up with small bites. After the second night. We were further covered in little bites. Suspecting bed bugs, we quickly reported to the front desk, which was unfortunate cause it was the day of check out. Staff said they would investigate

• Оценка гостей 10Sarah

• Оценка гостей 9Jennifer

• Оценка гостей 7Abisola

• Оценка гостей 10Munduki Kenny

  Amazing

  Понравилось: Everything from the facilities to the staff is on point. It's so comfy that we didn't want to leave...

  Не понравилось: Nothing everything was perfect.

• Оценка гостей 7Riddlesandhijinks

• Оценка гостей 8Jessica

  Good but watch out for hidden costs

  Понравилось: Lovely large room and the beds were very comfortable. Staff were lovely.

  Не понравилось: They will take a security deposit on top of your room cost. It takes them 3-5 days to release the funds. Wasn’t informed until we were checking in. Parking location wasn’t clear at all. I was driving round looking for somewhere to park.

• Оценка гостей 8Jessica

  Понравилось: How friendly the staff all were.

  Не понравилось: Only downside was in our room the plug sockets were only on one side of the bed, but the gap was quite far away from the bedside table itself.

• Оценка гостей 10Tonny

• Оценка гостей 8Hajra

• Оценка гостей 10Sindi

  Понравилось: Everything

  Не понравилось: The cost of the parking spot (30£ per night), but i already knew about it, so i accepted that And the part where they don't take cash

• Оценка гостей 10Brandon

• Оценка гостей 7Memory

  Понравилось: Loved their breakfast most and the view of the hotel is beautiful

  Не понравилось: Room was dusty and didn't really like the lace curtains

• Оценка гостей 8Hajra

• Оценка гостей 9Liam

  Comfortable and friendly-high quality stay

  Понравилось: Great rooms, staff were very helpful and kind especially Maria who offered me an upgrade and was very attentive to my needs

• Оценка гостей 1appiah

• Оценка гостей 8Victoria

  Good location, easy to find

  Понравилось: It was an excellent base for visiting the 02. Clean and comfortable

  Не понравилось: The check in staff on arrival in the evening were rude

• Оценка гостей 10Thanh

  Zufrieden

  Понравилось: Ich war rundum zufrieden mit meinem Aufenthalt. Das Hotel war sauber, komfortabel und die Lage in Canary Wharf ist wirklich top. Es hat einfach alles gepasst – ich würde jederzeit wiederkommen!

• Оценка гостей 10Sandra

• Оценка гостей 10Trecy Mlda

  Entre détente et plaisir

  Понравилось: J’ai aimé l’accueil la qualité des prestations et l’amabilité du staff spécialement de Shahima qui a su nous mettre particulièrement à l’aise et écouter nos demandes.

• Оценка гостей 10Hellen

  Понравилось: Lovely

  Не понравилось: Parking

• Оценка гостей 10Liam

  Понравилось: Maria on reception provided amazing service; exemplary member of staff.

• Оценка гостей 10Ferhat

• Оценка гостей 10Robert

  Понравилось: Stayed there before great hotel , it’s a bit out for London centre but perfect for the o2

• Оценка гостей 7Garry

  Yer was ok apart from not having enough toilet roll an the the engineers in the opposite building at the same height an

  Понравилось: The view was amazing

  Не понравилось: We could see a engineer in the building opposite which we didn’t really open the curtains open to much so spoiled the view really…an also the light keeping flicking on an off in the cupboard next to the bed

• Оценка гостей 6Michelle

  Not worth the price!

  Понравилось: It was clean and comfortable.

  Не понравилось: There was no tea in the room just coffee. It was a bit out of the way. The breakfast was all dried out. A bottle of water costs £4.99!!!

• Оценка гостей 9Maxine

  Perfect

  Понравилось: Perfect location

• Оценка гостей 10Nikki

• Оценка гостей 10Chumpuka

  Понравилось: The Spa was the main reason that I went there. My massage was excellent.

  Не понравилось: The room was cold.

• Оценка гостей 8Ramajeyam

• Оценка гостей 10Katerina

  Понравилось: The bed !

  Не понравилось: Breakfast cost 25£ per person no other options if you with child. Was no body lotion in bathroom , not available for late check out

• Оценка гостей 9Oluwaseun

• Оценка гостей 4kizito

• Оценка гостей 9Michelle

• Оценка гостей 9Ava

  Понравилось: the room

  Не понравилось: the parking

• Оценка гостей 10Anna

• Оценка гостей 8Andrew

• Оценка гостей 9Eli

• Оценка гостей 9Adetoro

• Оценка гостей 8Moyo

• Оценка гостей 10Funmilayo

• Оценка гостей 10seth

• Оценка гостей 8Milan

  Staff who know how to make people feel welcome.

  Понравилось: Staff are phenomenally friendly. I got a suite for a night and it was enormous!

  Не понравилось: Nothing serious but it’s a bit dated. Clean but a bit dated.

• Оценка гостей 10Lizzie

• Оценка гостей 8oscar

• Оценка гостей 10Shane

  Brilliant, food was amazing, staff are very friendly and accommodating

  Понравилось: I loved the fact that they were able to sort out a room that had two beds and this was with short notice too as they don’t need to do that but they went above and beyond! Breakfast was to die for, scrambled eggs were a 10/10 and everything else. Very pleased with everything

  Не понравилось: Location was a bit out of the way but that’s just one of those things, nothing on the property very small inconvenience but other than that there wasn’t anything else

• Оценка гостей 10Leigh

• Оценка гостей 8Oliver

  Great hotel & location

  Понравилось: Great location, comfy beds, nice bar, nice lobby, good shower

  Не понравилось: The price of drinks/snacks in there little shop in lobby! Disgusting prices! Can of coke £3.50, pack of malteasers £6, bag of Doritos £6, bottle of small water £4, there’s London prices then there just ripping someone off

• Оценка гостей 8Sel

• Оценка гостей 7Terry

  Convenient and good standard

  Понравилось: High standard of room.

  Не понравилось: Location is not ideal for this occasion but mitigated with free shuttle.

• Оценка гостей 8Davis

  Понравилось: Close to the o2arena

  Не понравилось: Nothing

• Оценка гостей 1Jessica

• Оценка гостей 3Sian

• Оценка гостей 10Thomas

  Visited for a concert, but would absolutely come back again!

  Понравилось: The room was lovely and welcoming with a gorgeous view. The bathroom was very spacious and the beds were extremely comfortable. The hotel has a gorgeous view across the Thames directly looking at the O2 arena. The staff were extremely welcoming and generous as well as extremely helpful when asked any questions regarding parking or any on site facilities.

  Не понравилось: Only issue we had initially was parking as there are only a few spaces available, but that's not the hotel or staff's fault.

• Оценка гостей 9Benoît

• Оценка гостей 3Juris

  Hotel definitely didn't live up the expectations of a 4* hotel.

  Понравилось: Room was big. Bed was comfortable and AC was working well. Location as well was convenient for travelling.

  Не понравилось: Cleanliness of the room was appalling. Room was full of dust. Even the shower had dust. There were urine marks on the toilet and bed had lots of crumbs and hairs left.

• Оценка гостей 8Tracy

• Оценка гостей 10Isaiah

• Оценка гостей 10Fiona

• Оценка гостей 8Johnj

  Понравилось: staff very attentive

• Оценка гостей 5Marie

• Оценка гостей 10Richard

  Excellent hotel. Total lack of engagement from reception staff on arrival and departure.

  Понравилось: Clean and warm. Comfy bed. Tea and coffee making facilities.

  Не понравилось: Pillows not comfy. Disappointed with the reception staff. We arrived at 10:00pm and didn’t even get a smile.

• Оценка гостей 8andrew

• Оценка гостей 9Ayotunde

  Very good experience.

  Понравилось: The lactation and presentation

  Не понравилось: Cost

• Оценка гостей 10Elaine

• Оценка гостей 9Patrick

  Понравилось: Been there for business. Good overall. A bit of a hassle to come and go to the O2 but still a good option

  Не понравилось: Some areas especially room carpeting and furniture may need a major refit soon enough

• Оценка гостей 9Martin

• Оценка гостей 10Djamila

  Très agréable

  Понравилось: Super

• Оценка гостей 9Julia

  Понравилось: The reception staff, particularly Shahima, were very helpful and managed to give us an upgrade and free drink vouchers.

  Не понравилось: Its proximity to the O2 and Canary Wharf.

• Оценка гостей 7Helen

• Оценка гостей 10325

  Super clean and lovely staff

  Понравилось: The staff were exceptionally friendly and accommodating, and I was fortunate enough to receive a complimentary upgrade. As someone with OCD, I often spend a considerable amount of time organising and adjusting my surroundings to ensure everything is just the way I like it. However, everything was already so well presented that I barely needed to make any adjustments, allowing me to relax and enjoy my stay with minimal fuss. I really appreciated the attention to detail and the excellent service.

  Не понравилось: The staff did not believe I was 19.

• Оценка гостей 10mulla

• Оценка гостей 10Damilola

  Awesome

  Понравилось: I love everything

  Не понравилось: I have not gotten my deposit back and they didn’t tell me how long it takes

• Оценка гостей 4Carol

• Оценка гостей 10Jason

  Понравилось: The room was very large, clean and the bed was very comfortable The location was great for our leisure trip, particularly as it was only a short Uber ride to the O2 for our show. The staff at reception and in the hotel bar were extremely helpful, friendly and welcoming throughout our visit.

  Не понравилось: The lighting in the room at night was quite dim The distance to the nearest tube station was quite far to walk.

• Оценка гостей 6Melanie

  A great night with great friends but customer service is appalling.

  Понравилось: It had good facilities and was clean and in a good location

  Не понравилось: It was perfectly nice. But the staff were very unpleasant when they were called to task over giving us a king sized bed and a camp bed when we had requested a twin room. When I called down thinking there might have been a mistake, they told me that despite us arriving at 10am this morning and being told there would be a twin room for us but that we had to check in at 3 and not earlier, which we were fine with, that twin rooms were on a first come first serve and that the camp bed was perfectly comfortable and that that was the best they could do. We weren’t happy with that response as they never advised us of this at the desk and we had been told we would have a twin when we’d arrived at 10am that morning. Apparently they were all sold out of twins… we went downstairs and were greeted very rudely but when we said we wouldn’t move until they resolved the issue they suddenly were able to magic up a twin room for us. Simon the end we were ok but they were unpleasant with us for the rest of our stay. We still had a good time but a disappointing experience with the staff