Crowne Plaza Paris - Republique by IHG

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设施与服务

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Terrace
• Family rooms
• Garden
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Soundproof rooms

住客点评

• 住客评分 9Svensson

• 住客评分 8Lisa

• 住客评分 8Arielle

• 住客评分 8Marina

• 住客评分 8Jan Olof

• 住客评分 8Waleed

  Good place to stay

  满意之处: Some of the stuff are great. They have gluten free options. The space was more than sufficient. The hospitality was amazing in reception and breakfast restaurant

  待改善: Few stuff member were rude(concierge). The lights are not suitable in 4th floor rooms. Only one electrical outlet was universal. No cleaning hose in toilet

• 住客评分 9LIVIAEPAOLO

• 住客评分 5Serge

  Irréaliste

  满意之处: Correcte mais sans plus

  待改善: Le prix complètement disproportionné par rapport à la simplicité de la chambre et de la salle de bain

• 住客评分 6Ongan

• 住客评分 9Humberto

• 住客评分 9Tije

• 住客评分 10LEAH

  Very safe and nice room service!

  满意之处: Very comfortable

• 住客评分 1Orhan

• 住客评分 6SHANMENG

• 住客评分 7Shani

• 住客评分 10Sharon

• 住客评分 8Polly

  Modern spacious and comfortable international hotel in a convenient and interesting location

  满意之处: We weren't happy with our room initially because there weren't adequate storage facilities - no drawers, though good hanging space. The light in the WC wasn't working when we arrived. BUT the manager Yann put himself out to try and find a solution for us, and sat us in the bar with a glass of champagne while he sorted the room out. The breakfast is varied and excellent, staff are all very helpful, bathroom products are lovely, and we were given very good restaurant recommendations by the concierge who made the bookings for us. As far as the location is concerned, we really liked it. It's well connected for public transport and taxis, and very near the charming Quai St Martin. We usually stay in the Marais, but we wanted a larger room, and modern facilities,.and this was a good 4* combination of comfort, price, location. It's a very busy, professionally run hotel, and we recommend it.

  待改善: We liked it, I don't have any negatives except that for me, there should be a drawer unit in a hotel room.

• 住客评分 9tord

  Veldig bra opphold på alle måter.

• 住客评分 4Ian

  Well below that standard expected for the amount charged.

  满意之处: Location is perfect for us.

  待改善: Rooms tired, long wait for check in, room lighting awful, terrible WiFi.

• 住客评分 10Nadine

  thank you for everything

• 住客评分 9Finn Allan

• 住客评分 8Marie-France

• 住客评分 10Dmitrii

• 住客评分 8Nino

• 住客评分 6Ashlee

  满意之处: Great breakfast, great location! Plenty of lovely food around

  待改善: I was surprised at the massive deposit required for this stay. It is not returned immediately which caused a slight strain on the rest of my trip. (Over 1,000 euro for 3 nights)

• 住客评分 10Patsy

• 住客评分 10ΕΛΕΝΑ

  Εξαιρετική

  满意之处: Η τοποθεσία είναι πολύ βολική

  待改善: όλα τέλεια

• 住客评分 10Leman

  满意之处: KAHVALTI VE KONUM EFSANE

• 住客评分 8Valentina

  Excelente hotel, cómodo y personal muy amable

  满意之处: Instalaciones muy cómodas y personal muy amable

• 住客评分 10Aloni

• 住客评分 10Corduneanu

• 住客评分 10mikael

• 住客评分 3Philip

  待改善: The reservation staff could be a lot more accommodating

• 住客评分 9Joanna

• 住客评分 8Simon

• 住客评分 8Ayush

  It was a great stay, highly recommended

  满意之处: The building was an old heritage building in a wonderful location near the metro

  待改善: All good

• 住客评分 10serena

• 住客评分 7Johnson

• 住客评分 8Helen

  Wonderful!

  满意之处: The hotel was lovely, staff friendly and very helpful. The breakfast was amazing with lots of choice, including lots of healthy options. The room was very comfortable too.

  待改善: Nothing.

• 住客评分 9Heifara

• 住客评分 9David

  Excellent hotel for a stay in Paris.

  满意之处: Very well run. Very helpful staff. Very professional.

• 住客评分 10Jody

• 住客评分 9Quezada Ojeda

• 住客评分 5Adam

  满意之处: Above the metro making getting around easy

  待改善: Seemed dangerous at night and lots of police and ambulance sirens

• 住客评分 7JAIME

  满意之处: Cama y desayuno

  待改善: Decoracion de habitacion (poco acogedora) y el baño no me gusto nada

• 住客评分 10James

• 住客评分 6Elvana

  Overall pleasant

  满意之处: Franck at breakfast was very attentive during breakfast, was able to assist us with directions and other things we needed

  待改善: The front desk weren’t as helpful as they could be, couldn’t get any internet throughout our stay and the front desk never got back to us

• 住客评分 10TRAVIS

  满意之处: Great location with Metro access 40m from hotel. Spacious room with lots of amenities.

  待改善: N/a

• 住客评分 9René

  满意之处: God placering, meget centralt

• 住客评分 10Glen

  满意之处: Right in the center and the metro or tube was just opposite connecting the whole of paris. Could not go wrong. There were several Chinese, Indian and Italian restaurants close by. So food was not an issue at all. The breakfast was very good. And the staff polite and brilliant. Would recommend and stay here again. Took the room on the 5th floor so had a good view of the night eiffel tower. Brilliant.

  待改善: The shower was a wee bit lagy.

• 住客评分 7Marina

  Hotel in sehr guter Lage um überall in der Stadt herum zu kommen. Personal wirklich zuvorkommend.

  满意之处: Das Personal war sehr freundlich und zuvorkommend. Wir kamen kurz vor Mittag an und waren vorbereitet, die Koffer einzustellen und dann wieder zum Check-In Termin um 16.00 Uhr da zu sein. Wir konnten dann bereits ein Zimmer beziehen und wir erhielten eines unter dem Dach.

  待改善: Ich hatte zwei mal gemeldet dass das Wasser im Badezimmer unter dem Waschbecken sich sammelt sobald der Wasserhahn an ist. Scheint aber wohl eine grössere Sache zu sein, denn man konnte es anscheinend nicht reparieren. Und wenn man die Stelle auf dem Marmorboden sich genauer anschaut ist dies nicht erst seit kurzem so.

• 住客评分 8Driss

  满意之处: the location of the hotel is very good and the breakfast is excellent.

• 住客评分 10Riccardo

• 住客评分 9Sari

  Great start to France trip. Definitely would stay here again.

  满意之处: This hotel has an excellent metro connections and extremely friendly staff. They let us check in right away, which may not always happen but was so helpful.

  待改善: The bed could be a little bit softer, but it’s still pretty comfortable.

• 住客评分 7Luke

  满意之处: Excellent location, with easy access to the metro outside the hotel. La République also has plenty to offer for food and convenience.

  待改善: Works being undertaken in the building beneath the room. Drilling commenced at 9am and continued until late, as late as 11pm one night.

• 住客评分 2Resort52656366812

  One hotel to be avoided

  满意之处: UPDATE: A Crowne Plaza Experience I Would Strongly Recommend Avoiding I have had to update my original Tripadvisor review because the issues with this hotel keep growing. What started as a disappointing stay has now become an extremely frustrating and unacceptable experience involving refunds, unexplained charges and, most importantly, a complete failure by the hotel to properly address my concerns. I am a long-standing IHG guest and Platinum Elite Ambassador, and I have stayed at many IHG properties around the world. I therefore have a good understanding of the level of service and customer care I should expect from an IHG hotel. Sadly, my experience at the Crowne Plaza Paris – République has been very different. I originally booked four nights for my son. Unfortunately, due to a family illness, he had to cut his trip short and return to Australia. He gave the hotel 24 hours’ notice that he needed to leave. Despite this, the hotel only refunded one night and charged for the other. I have repeatedly asked the hotel to explain why I was charged for a cancellation night when 24 hours’ notice was provided, but I have still not received a satisfactory explanation. The hotel also cancelled the entire booking rather than simply adjusting it, meaning that the associated IHG points and qualifying night credit were lost. My son also sent me photographs of stained towels in the room. This is certainly not what I would expect from a Crowne Plaza hotel. Unfortunately, the situation has now become even more concerning. The hotel has subsequently charged my credit card a further €283 without my authorisation. I have no idea how they got my credit card details. When I challenged this, Mr Le Boulaire told me that the hotel had already refunded me twice. This is simply not correct. I have checked my credit card account carefully and it shows only one refund. I have made this clear to the hotel, yet Mr Le Boulaire has failed to properly address this issue or the other concerns I have raised. I therefore expected the General Manager, Christophe Charolles, to personally intervene and resolve the matter. Unfortunately, I have also found the response from management extremely disappointing. My concerns remain unanswered and avoided. Not what I would expect from senior management of an international hotel. At this point, my concerns include the unexplained cancellation charge, the incomplete refund, the unauthorised €283 credit-card charge, the incorrect claim that I have received two refunds, the cancellation of the entire booking, the loss of IHG points and qualifying night credit, the condition of the room, and the hotel’s continued failure to properly address my complaint. I have had to update this review because, rather than the situation being resolved, the problems have continued to grow. I have given the hotel every opportunity to resolve this privately and reasonably. Instead, I continue to receive responses that fail to address the substance of my concerns, while further charges have appeared on my credit card. I believe it’s important that future guests are aware of the standards of this hotel. As an experienced IHG guest, I find the way this entire matter has been handled extremely disappointing. The issue is now about much more than the money. It is about accountability, communication and basic customer service. Based on my experience, I would strongly recommend that other IHG members think very carefully before booking this hotel. In fact, based on the way my complaint has been handled from the initial booking issue through to the latest unauthorised credit-card charge, this is one IHG hotel that I would strongly recommend avoiding. I sincerely hope that senior management eventually takes responsibility for reviewing the complete history of this matter and addresses every concern I have raised. I will continue to update this review should further issues arise or, hopefully, if the hotel finally provides a satisfactory resolution.

• 住客评分 10Romana

• 住客评分 6Serge

  Je n’y retournerai pas

  满意之处: Très bien situé

  待改善: Extrêmement bruyant fenêtre sur place de la République Wifi très faible

• 住客评分 10Daniele

  满意之处: Struttura moderna, staff super gentile. Colazione ottima e abbondante

• 住客评分 9Max Loffredo

• 住客评分 9Robert

  Lovely hotel, in a good location. Really enjoyed the stay.

  满意之处: Good location. Lovely room. Helpful staff.

  待改善: Drinks were expensive.

• 住客评分 9Dutoit

  Quatre jours parfaits!

  满意之处: Personnel si aimable et pro! Petit déjeuner très généreux! Hôtel très propre et climatisé! Emplacement très pratique!

• 住客评分 9Carin

• 住客评分 8nasser

  جيد جداً لكن تحتاج الى استخدام المواصلات

  满意之处: الفندق مرتب وجميل جداً وبجواره محطة مترو والمطاعم والكافيات والبقالة حوليك

  待改善: تحتاج الى استخدام المترو او التاكسي اوبر لكي تصل لمعالم المدينه والفندق في موقع مزدحم وامامه ساحه كبيرة يتجمع بها الناس والمظاهرات . الغرف بالصباح مزعجه بسبب الهاوس كيبنق .. واغلاق الابواب مزعج عدا ذلك اذا كنت لا تمانع من استخدام المترو فهو خيار جيد جداً

• 住客评分 4Francisco

  满意之处: Location and staff! The best 2 things about this hotel.

  待改善: Extremely disappointing stay at Crowne Plaza Paris République. The Wi-Fi was completely unusable during the 10 days I stayed there. It was connected but wouldn't load anything - no Instagram, no Netflix, not even WhatsApp messages. For a hotel this expensive, not having reliable internet is inconceivable. Overpriced for what is offered.

• 住客评分 10692tiffanyn

  Great Location and safe

  满意之处: On each visit to Paris, we make it a point to select a new neighborhood or district for our accommodation, allowing us to discover fresh experiences. This time, we chose The Crown Plaza in the 11th district. We were pleasantly surprised by the abundance of restaurants within walking distance, offering a wide variety of dining options. The hotel itself is welcoming and well-maintained, with our bedsheets being changed daily, which is a delightful, albeit unexpected, touch. The service is excellent, and the hotel's location feels very secure. We truly value the convenience of nearby amenities such as Starbucks, a pharmacy, and a grocery store, where we can easily purchase fruits and snacks for our room. This marks our second stay at this hotel; we were here just three weeks ago and thoroughly enjoyed our visit, prompting us to rebook. We highly recommend it.

• 住客评分 9Philip

  Enjoyed our stay! Great room for families.

  满意之处: We enjoyed our stay Crowne Plaza Republique. It is located in a central spot right next to the busy Place de la Republique, which is busy and bustling with lots of people. There is very quick access to restaurants and Metro. The Room is newly renovated and has air conditioning. There ares two levels. Bedroom on the bottom with another bedroom (pullout bed) and small living room upstairs. It's a little tricky to get to, but accessible by lift. It is relatively quiet, private and has nice views of the Eiffel Tower and Sacré-Cœur. Bathroom is brand new as well. Breakfast is included and it is great with a wide variety of food, including made-to-order omelets/eggs. Staff were courteous and kind.

  待改善: The bed was a little bit too firm for our taste. There are many homeless people around the hotel. However, they didn't bother anyone.

• 住客评分 3Regis

  待改善: Équipements vieux Manqué de service Manteau. Piqueurs à 8h du matin

• 住客评分 9Greg

  A quality hotel in an excellent location.

  满意之处: The room was spacious, clean, comfortable, quiet and the location was excellent being so close to Republique metro.

• 住客评分 8Barbara

• 住客评分 8Fatima

• 住客评分 6Oroyinyin

  It would have been a great stay if the WiFi connection was constant , and if some of the staff responded more warmly

  满意之处: Location and the cleanliness

  待改善: Internet connection very poor . My bathroom shower shocked me second day . Even the response to it was quick , but that was scary

• 住客评分 10SALWA

  满意之处: Beds are very comfortable, staff are very Friendly

  待改善: Door's room when clients close it it wakes us up! There was a mouse at the terrace and when I told the waiter he wasn't that surprised as if it was normal!

• 住客评分 5Marianna

  待改善: Colazione niente di che . Letti piccoli .

• 住客评分 8Samantha

• 住客评分 8Irenefromlondon

  Stunning, comfortable and well-located hotel, great food - shame about the wifi

  满意之处: This hotel is stunning and has a great vibe. Really liked the lobby/ informal/ cafe area. Brilliant breakfast and make sure you check out the courtyard - the highlight. Our room which was at the top floor (in the mansard roof) was clean and comfortable, modern etc. The concierge and staff were very friendly and helpful. The only downside was the wifi was very poor. This affected the TV and our devices. Great area - right in front of the Republique.

• 住客评分 10Anna

• 住客评分 9anderson

  满意之处: Service

  待改善: Net

• 住客评分 8Elisabeth

  Bra hotell med bra läge i Paris

  满意之处: Läget är mycket bra med närhet till Metro, bussar, promenadavstånd till kanalen och det trevliga Marais-området. Personalen var fantastiskt tillmötesgående och vänliga.

  待改善: Det mesta var alldeles utmärkt. Möjligen kan rummen behöva lite uppdatering. Toalettutrymmet saknade handfat.

• 住客评分 8Cristina

• 住客评分 8Diego

  Ottima struttura ma con delle pecche

  满意之处: Ottima colazione, posizione perfetta e ben collegata

  待改善: Camere datate e molto basiche per il livello della struttura.

• 住客评分 9Daniel

• 住客评分 2Yasuda

• 住客评分 8CaribbeanTA

  A GREAT HOTEL FOR TOUR GROUPS AND MEETINGS, AMAZING STAFF

  满意之处: I hosted a tour group so the location is great for walkability to hundreds of shops, restaurants, and Metro subway system. However, it is directly in front of Republique Square and the noise level can be overwhelming at times.. What was most impressive to me and my group are the Front & Concierge desks. They are welcoming and so willing to please their guests. I observed firsthand the pressure they are under and will do whatever they can to assist. I took the names of the most outstanding but unfortunately misplaced the list. A special callout to Nam who seemed to be there day and night. The lobby aesthetics creates the atmosphere of a 5 star hotel, however the rooms are clean but dated. I am travel designer and viewed a number of them. The Standard rooms are quite small and various views from facing another building to ones that felt like an attic with none. The main complaints for me is lack of storage especially if there are 2 people. The bathrooms were a point of conversation with my group especially the bathtubs. They are a hazard getting in and out due to the height and slant at the rear. The shower door is partial resulting in water all over the floor. Anyone who has any mobility challenges whatsoever should not book these rooms and request a walk-in shower which are very limited in numbers. The courtyard is very nice, quiet, and great gathering spot. In conclusion I would stay there again. However, the noise level and crowded streets might not be a good fit for guests who need a quieter environment.

• 住客评分 9Simon

• 住客评分 8Linda

• 住客评分 9Andrea

• 住客评分 4Anastasia

• 住客评分 1Jenna

  满意之处: Nothing

  待改善: Everything

• 住客评分 7salah

  I expected more from the looks and name of the hotel

  满意之处: The location of the hotel was very nice, it has a lot of restaurants near it, the staff was very friendly,

  待改善: There was no internet connection in the room only the lobby The carpet had some stains on it and there was some dust in the room the toilet very small, there wasn’t a big shower head There wasn’t a variation in the breakfast menu it was the same everyday .

• 住客评分 1018Jan

  Good corporate style hotel and conveniently located close to multiple metro lines

  满意之处: A good corporate style hotel - reliable service, comfortable room, clean, and well equipped. My booking - standard twin room. Good space, no coffee machine, comes with fridge, safe, kettle, teas and coffee, iron and ironing board, flat screen tv, etc. Bathroom has a small bath and glazed shower screen. Small but sufficient. Only issues were that the bath plug did not open and close properly and the water temperature was a bit inconsistent. Breakfast buffet has a good range and there’s an egg cooking station offering omelettes, fried and poached eggs. Coffee is filter coffee only. Has a nice terrestrial/courtyard with games including chess and table tennis. Good location for multiple metro lines.

• 住客评分 9Jimmy

• 住客评分 10BNoemi99

  Great team, ideal location

  满意之处: We had a wonderful time at this hotel. The location is absolutely excellent, making it incredibly easy to get around. A huge thank you to the reception staff, who were consistently friendly, welcoming, and helpful throughout our stay. The breakfast was also a great highlight, especially the lovely, fresh croissants! While the French cheeses offered were excellent in quality, it would have been a wonderful bonus to see a slightly wider variety of them to choose from. Overall, it was a fantastic experience and we would highly recommend it!

• 住客评分 6J1302ROnikolaj

  Central location, friendly staff

  满意之处: The hotel is in a central location, which makes it very convenient. Staff are friendly and welcoming. Bed linen is clean and fresh, beds are comfortable, and breakfast is good. However, the hotel's facilities are clearly outdated. Even the tableware in the restaurant looks old. The air-conditioning system is noisy and appears to be past its prime. There is a noticeable smell of frying from the kitchen in the elevators and hallways. The carpets in both the rooms and corridors are worn and torn in places, and the Wi-Fi connection is poor. It is obvious that the hotel has not been renovated for many years. In my opinion, this hotel does not meet the standards of a 4-star property. It feels more like a standard 3-star hotel, making it overpriced for what it offers.

• 住客评分 8Sandrine

  满意之处: Offre du petit-déjeuner très complète Salle-de-bains spacieuse et propre

• 住客评分 5Laila

  满意之处: Great location , great staff

  待改善: Had a sleepless night as the AC at night was no good & we soaked in this heat in July ! You can't open the window as it's hot & humid outside let alone the noisy street.

• 住客评分 10Μαριλια

• 住客评分 6sridip

  Basic Hotel close to Republique metro

  满意之处: This is a typical hotel with small/mid sized rooms in a crowded Republique area with good connectivity. Road facing rooms get quite noisy throughout the day and toll late night. Hamayra at the front desk is awesome and very helpful. However, this hotel has one of the worst concierge desks. I suggest you not rely or use the concierge for anything.

• 住客评分 2Clairer23

  Please Don’t Bother - Go Elsewhere

  满意之处: The list of negatives about this hotel are too long to detail here. Do yourself a favour and spend your money on a nice 4 star boutique hotel. IHG should be ashamed. This place is worn, and grubby. Terrible and at times rude service (apart from my check-in in guy / you were great). Everything from pillows, sheets, room furniture and fittings were worn, broken and just nasty (holes in curtains). Zero attention to detail. Food was an abomination. Non existent WIFI. I just can’t…as I said there’s just too much.

• 住客评分 10Odette