Romer Hell's Kitchen

住客评分 9.05,428 条真实评价

851 8th Avenue, New York, US

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设施与服务

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Dry cleaning
  • Non-smoking throughout
  • Private parking
  • Daily housekeeping
  • Parking garage
  • Wheelchair accessible
  • Evening entertainment
  • Coffee Shop on site
  • Visual aids: Braille
  • Staff adhere to local safety protocols

住客点评

  • 住客评分 9Rosa

    满意之处: Su ubicación y su limpieza ....

  • 住客评分 8olivier

    Très bon emplacement pour visiter manathan, déçu pour le petit déjeuner.

    满意之处: L'emplacement est top pour visiter manathan, métro à côté, Les lits sont confortables.

    待改善: C'est un peu bruyant on va dire normal en plein manathan.. Par contre le petit déjeuner ne vaut pas le coup, c'est 15 dollars par personne, et vous n'avez rien vous avez meilleur temps d'aller juste en bas dans la rue

  • 住客评分 9Valentin

    Cosy hotel with great location and amenities.

    满意之处: Location is very good, close to various subway lines and the staff was really friendly and helpful.

    待改善: Not much, we had a great stay!

  • 住客评分 10Dror

    I would definitely come again

    满意之处: The hotel has such a warm, pleasant, and homey feel—from the table in the lobby library to the small tables perfect for enjoying a morning coffee and a sandwich. The staff is incredibly kind and welcoming, the location is excellent, and the rooms are spacious and clean.

    待改善: Nothing

  • 住客评分 9Frank

    满意之处: Emplacement Chambre spacieuse Lobby

    待改善: Pas de véritable petit déjeuner

  • 住客评分 9Sophie

    A very enjoyable stay with very friendly staff!

    满意之处: Great staff. Great lounge. Great coffee. The room was really nice and well decorated. It was nice to have a mini fridge for snacks. The room was cozy and comfortable.

    待改善: The windows were a bit dirty. I understand they can’t be super clean all the time, but it was a bit too dirty.

  • 住客评分 8Peter Hanjo

  • 住客评分 9Anastasia

    Great hotel in great area, always looking forward to coming back after a long day exploring NYC

    满意之处: Great location, very close to the subway, not too busy, clean and nice atmosphere and coffee. Room is big and clean, the bed is so comfy

    待改善: Nothing

  • 住客评分 10Audrey

    Parfait hôtel! Je recommande sans hésiter!

    满意之处: L’emplacement de l’hôtel était à deux pas des restaurants, des stations de métro, de Broadway… La propreté, la taille des chambres, la vue et le confort des lits

    待改善: Rien

  • 住客评分 10christelle

    Séjour dans hell’s kitchen

    满意之处: Excellent emplacement , proche de ce réal Park et Times square , du moma et Rockefeller center

    待改善: Belle vue sur la 52 eme rue ; dommage que la baie vitrée ait été si sale

  • 住客评分 1Ibrahim

    Construction makes a stay here unbearable

    满意之处: there was renovations being made at the hotel, but they didn't inform me until after you paid and check in. The work woke me up at 9am. Not much of a vacation. They never respond to your emails request an adjustment due to this.

    待改善: there was renovations being made at the hotel, but they didn't inform me until after you paid and check in. The work woke me up at 9am. Not much of a vacation. They never respond to your emails request an adjustment due to this.

  • 住客评分 9Kathryn E

    满意之处: Comfy beds. Relatively quiet for the locale. Nice bath.

    待改善: No microwave in room to reheat meals.

  • 住客评分 10grealis

    满意之处: Very central location. Times Square a very short walk.

    待改善: Didn't have a kettle in the room. It had a fridge which was great

  • 住客评分 8Cédric

    Super séjour à NY et chouette hotel

    满意之处: Hotel magnifique. Déco et ambiance au top. Chambre spacieuse, grands lits confortables. Hall et salle de détentes parfaites pour se poser (on peut meme y manger ce qu'on a acheté en dehors de l'hotel), playlist dans ce hall de bon gout. Personnel toujours souriant. Et emplacement proche de tout (metro, central park, time square, restos,...). Il y a bien un frigo dans la chambre (pas annoncé sur le site). Hotel à taille humaine par rapport à d'autres dans la ville. Hotel très chaleureux.

    待改善: Chambre coté cour au 6eme étage. Gros bruit (pour moi, par pour ma femme et notre fille) de ventilation (CTA, groupe clim,...) toute la journée et la nuit. Bruit sourd/grave embêtant nécessitant des bouchons d'oreille. Limite j'aurais préféré une chambre coté avenue. J'ai pas demandé une autre chambre car hotel plein à première vue et les filles ne voulaient pas trop. Aussi, télé inutilisable car seuls les boutons power et volume de la télécommande fonctionnaient, mais on ne va pas à NY pour regarder la TV (on a demander réparation mais je pense qu'en y allant ils ont juste vérifié si ca s'allumait et n'ont pas compris le pb). Travaux sur les façades de l'hotel avec bruit au marteau piqueur à partir de 9h du matin mais pas dérangeant car déjà au petit dej vers cette heure là et l'hotel a bien prévenu à notre arrivée. Manque peut-être petite cafetière dans la chambre.

  • 住客评分 8Derek

    We were delighted with the location and overall value.

    满意之处: Location for proximity to restaurants and theatre district was un-beatable. Room was a large size and provided lovely views down 8th Ave to the Hudson River.

    待改善: Bathroom was a little tight.

  • 住客评分 10Chris

    满意之处: Very comfortable hotel and great staff

  • 住客评分 9Louise

    Good location

    满意之处: Good location, comfy beds

    待改善: No coffee or tea making facilities in the room No shelf in the shower to put toiletries on

  • 住客评分 6ARTUR

    Lokalizacja świetna , pokoje stare

    满意之处: Klub Jazzowy

    待改善: Stare pokoje

  • 住客评分 9Esperanza

  • 住客评分 5ARTUR

  • 住客评分 10Karen

    2nd time staying at Romeo’s, wouldn’t stay anywhere else when in new York

    满意之处: The location is fantastic, the facilities are above and beyond and the staff are so friendly, help and welcoming.

  • 住客评分 6Maria

    Poor quality

    满意之处: Ubicacion

    待改善: Old, no amenities in the room.

  • 住客评分 8Ivan

    满意之处: Die Lage

    待改善: Alles etwas altbacken

  • 住客评分 5Greta

    Great location. Service can be improved.

    满意之处: Location. Room was ok except we had to cancel our reservation and change hotels as drilling started into the wall next to our room for two days. No one warned us!

    待改善: Very basic service. No way to even get a drink from afternoon onwards when cafe closed.

  • 住客评分 4Ekaterina

    Грустный опыт, разочарование

    满意之处: Прекрасное расположение, станция метро в двух шагах, много кафе и ресторанов рядом. Комната большая, удобная кровать.

    待改善: В номере не было ни халатов, ни тапочек, никаких гигиенических наборов, никаких чашек - только одноразовые бумажные стаканы. Для четырехзвездочного отеля это очень странно. Душ прикручен к стене - впрочем, это повсеместно в Америке, что тоже очень неудобно. Но самая большая проблема - это ремонт фасада здания, о котором нас предупредили, как только мы въехали. Но это не отменяет неудобства, которые мы испытвали - каждый будний день в 9 утра нас будил шум дрели и качающаяся за окном люлька с рабочими. Когда мы попросили на ресепшене решить проблему, нам предложили сделать чек аут в 11 часов, оставить весь багаж у них, а в 16 часов снова заселиться в другой номер. Этот вариант нам не подошел, почему мы должны 5 часов быть без номера? Я считаю, что за 400 долларов за ночь гости могут рассчитывать на спокойное и комфортное пребывание, но оказалось, что в этом отеле это не так.

  • 住客评分 1Claire

    待改善: Hyper bruyant. Chambre à côté de l’ascenseur . On entend tout. Hyper gênant.

  • 住客评分 9Maria Rita

    fantastico

    满意之处: posizione top

  • 住客评分 8Anita

  • 住客评分 8Bernard

    Excellent séjour dans cet hôtel moderne, très joliment décoré et très bien situé.

    满意之处: La décoration. Le confort des salons près de la réception. La grandeur des chambres. Le confort des lits.

    待改善: Le petit déjeuner offre peu de choix. Le bar ferme à 14 h. La salle de bain est petite.

  • 住客评分 1Claire

    待改善: Le bruit. Nous avons eu la chambre à côté de l’ascenseur. Hyper bruyant.

  • 住客评分 10NS1

    满意之处: Gorgeous hotel. Such a beautiful and comfortable room. Lovely staff and super clean everywhere. Great location and great price. 11 t of 10. Will definitely revisit.

  • 住客评分 9Alane

    Will stay here again and again! Great location

    满意之处: What a perfect spot in Hell’s Kitchen. Loved, loved, loved the location

    待改善: NA

  • 住客评分 9Maria Laura

    Hermoso hotele, excelente ubicación.

    满意之处: La ubicación, la ambientación y que es un hotel mediano, acogedor.

    待改善: Que no te dejen un te o café de cortesía con una máquina. Yo pedí una pava eléctrica y me la dieron, pero podrían tenerla como algo estándar en las habitaciones.

  • 住客评分 8Anita

  • 住客评分 9Flore

  • 住客评分 9Evgenii

  • 住客评分 4Thitikorn

    A beautiful hotel with great potential, but service consistency needs improvement to match its luxury standard.

    满意之处: The hotel clearly has a lot of potential, and I have no doubt that it could eventually achieve a five-star standard if it continues to improve. There is already a lot to like: * Beautiful interior design: The hotel is very stylish and has a genuinely luxurious feel. Importantly, it looks just as good in person as it does in the photographs advertised online. * Superb location: The location is excellent, very well connected, convenient, and easy to get to. * Excellent soundproofing: The room was impressively well soundproofed. We could not hear guests in neighbouring rooms, which made the stay feel private and peaceful. * Comfortable bed: The bed was very comfortable and contributed to a good night’s sleep. * Attractive communal spaces: The cafe, lounge areas, and piano bar are beautifully designed and create a pleasant, upscale atmosphere. * Safe and comfortable environment: The hotel and its surroundings felt safe, which added to the overall comfort of the stay. Overall, the hotel already has many of the physical qualities of a luxury property. With greater consistency in service and attention to some of the operational details, I think it has the potential to become an excellent hotel.

    待改善: * Consistency of room cleaning: The main area for improvement is the inconsistency in housekeeping. It may be helpful for housekeeping staff to use a standard checklist to ensure that all essential tasks are completed during each service. For example, on some occasions bed linen was not changed, body wash was left empty for several days and only refilled after we raised it, and drinking cups were sometimes not replaced. * Housekeeping processes and staff support: More broadly, some aspects of our stay gave us the impression that housekeeping staff may be working under considerable pressure or may not have sufficiently consistent processes and support. For example, when we requested a refill of the empty body wash, a new bottle was also left on the room counter rather than being installed in the wall-mounted dispenser. Together with the inconsistencies in routine room servicing, this suggested that the issue may be related to systems, workload, training, or staffing rather than simply individual performance. It may be worth reviewing whether housekeeping teams have sufficient time, resources, and clear processes to consistently deliver the standard expected. * Luggage storage and tipping: We were also uncomfortable when, on requesting luggage storage, staff explicitly asked for tips both when leaving and collecting our luggage. We are happy to tip for particularly good service, but luggage storage is a standard service that I would expect a hotel at this level to provide without guests feeling that a tip is being solicited. This interaction made the experience feel less professional and raised further questions for us about whether staff are adequately supported and remunerated. * Drinking cups: I would suggest replacing the disposable cups with proper glassware. This would be more environmentally friendly and would also provide a more premium experience that better reflects the standard and price of the hotel.

  • 住客评分 8O'Carroll

    满意之处: Location.

    待改善: Wooden bed frame extends out from the mattress resulting in numerous collisions between toes, feet, shins and said bed frame.

  • 住客评分 10Leonardo

    Great location and comfortable stay

    满意之处: Location is amazing really close to Times Square and Subway lines. Bed is very comfy and everyplace very clean.

    待改善: Nothing to mention here.

  • 住客评分 5Estelle

    满意之处: L'emplacement est parfait les chambres sont belles et spacieuses mais peu de rangements pour 3 personnes sur une durée totale de 7 jours. Le personnel à l'accueil est très agréable

    待改善: Nous recherchons toujours des hôtels avec petits déjeuners même si nous ne les réservons pas à l'avance attention à l'accroche petit déjeuner disponible sur place.... c'est un bar hors de prix avec peu de choix . 2 cafés pour 11 dollars . Nous avons été obligés chaque matin de sortir dans le quartier la situation était inconfortable pour tout le séjour. Tarif 433 euros la.nuit et même pas une machine à cafe dans la chambre . Les salles de bains sont minuscules si porte ouverte on ne peut sortir de la baignoire avec pommeau fixe. C'est dommage car la décoration est soignée

  • 住客评分 8Neil

    满意之处: Our corner suite was a great size.

  • 住客评分 8Uwe

    满意之处: Gute Erreichbarkeit mit U-Bahn.

  • 住客评分 5Otto E.

  • 住客评分 8deborah

    Location great. Room size good. Aircon was a bit noisy and hard to control.

    满意之处: Location was excellent. Bar was nice

    待改善: Breakfast was limited and it took a while to get used to it

  • 住客评分 7Laurent

    Nous avons passé un bon séjour, l'hôtel est agréable malgré les petits inconvénients

    满意之处: Quand vous êtes en famille, l'emplacement est idéal avec la proximité de Time Square, Central Parc et des principaux building.

    待改善: Le petit déjeuner, on avait réservé sur booking une chambre petit déjeuner inclus, et le petit déjeuner se résumé juste à une boisson et à une viennoiserie quand il en restait. Tout les matins après avoir pris notre boisson chaude, on devait sortir pour prendre un petit déjeuner complet. Le bruit de la climatisation dans la chambre. C'était soit pas de climatisation, soit un bruit qui vous empêcher de dormir

  • 住客评分 8Nicole

  • 住客评分 7Lennert

    满意之处: Great location Room was clean Staff is friendly

    待改善: Room 231 is very noisy due to A/C units of building next door. Continuous sound, day and night. Overpriced

  • 住客评分 7Kader

    满意之处: L'emplacement

    待改善: Le petit déj payant, sans buffet, et très cher

  • 住客评分 8Charlotte

    Nice hotel friendly staff good location

    满意之处: Good location Big room Nice coffee shop

    待改善: Overpriced Sheets were crumpled not pressed and on inside out on the bed

  • 住客评分 8Jarek

    Dobry hotel w dobrej lokalizacji

  • 住客评分 9Ankute

    alles ok

  • 住客评分 9Gianfranco

    Davvero bella struttura e personale molto cordiale. Se ci fosse un po’ più cura nella pulizia della camera, soprattutto

    满意之处: Posizione centralissima, ben arredata.

    待改善: Da migliorare la pulizia… vengono a rifare il letto ma non cambiano mai le lenzuola (8 notti) non spolverano…

  • 住客评分 7Thea

    满意之处: Location was great, the room and bed were huge and comfortable. View from our window was lovely.

    待改善: The air filter was exceptionally loud even when the fan was turned off - it sounded like you were inside an aeroplane! The water pressure in the shower was absolutely terrible, this might have been a result of us being on the 11th floor. Considering how much we paid it would have been nice to have a good shower

  • 住客评分 10Nicolas

    满意之处: Top bien positionné

  • 住客评分 10Diane

  • 住客评分 9Franka

    Eine Empfehlung für NYC-Besuch

    满意之处: Sehr gute Lage um NY zu erkunden, sehr gut mit U-Bahn erschlossen, auch zu Fuß sehr viel möglich. Ausgesprochen nettes Personal an der Rezeption und an der Frühstücksbar! Sehr gute Betten, Matratzen und Bettwäsche. Der besondere Style des Hotels hat uns sehr angesprochen. Ich empfehle dieses Hotel!

    待改善: Schon öfters wurde über die laute Klimaanlage geschrieben, dies trifft leider zu! Wir haben sie mit Badetüchern angehängt als Geräuschfilter, dann ging’s halbwegs bzw. man gewöhnt sich rasch.

  • 住客评分 9SARAH

  • 住客评分 8Janice

    It’s a pricey but charming place to stay, with spacious rooms and cafe in the lobby, easily walkable to Lincoln Center a

    满意之处: Excellent staff, the rooms are spacious and surprisingly quiet, given the noisy location (8th Avenue close to Times Square) and the number of guests, designers have managed to keep the character of the historic property, which gives it a lot of charm, location is interesting and close to theaters and restaurants.

    待改善: Currently very expensive, room contains a refrigerator but no in-room coffee or tea

  • 住客评分 10Mor

  • 住客评分 10eric

  • 住客评分 4Ahmed Fouad

    Décevant

    满意之处: L’emplacement

    待改善: Tu crois que tu as un petit déjeuner mais tu as 15 dollars pour acheter à l’hôtel un croissant et un café passé 9h il n’y a plus rien c’est rageant

  • 住客评分 10Branislav

    overall we would book this again

    满意之处: Great location, clean, comfy beds, good air con

    待改善: Rooms could be a bit more soundproof

  • 住客评分 8Carolyn

    满意之处: Close to everything we were visiting.

    待改善: The thermostat wasn’t working correctly. Very hot in the room. Wasn’t able to sleep for two nights.

  • 住客评分 10Janalynn

    Perfect location for visiting New York City, particularly if you are attending anything in the theater district

    满意之处: Great location, nice sized rooms and welcoming staff

  • 住客评分 10Johannes

  • 住客评分 10Charlotte

    满意之处: Le confort de la chambre et le calme.

    待改善: Rien

  • 住客评分 3Silvia

    Sin dormir

    满意之处: Ubicacion

    待改善: MUY RUIDOSO. Instalaciones con 0 aislamiento

  • 住客评分 6Vincent

    Hôtel vieux et triste.

    满意之处: La localisation. La gentillesse des bagagistes.

    待改善: Hôtel sans charme. Le petit-déjeuner était inclus dans le prix de la chambre. Comme petit-déjeuner il y avait un café et un croissant sans confiture, sans beurre. Rien de plus. Un matin il n'y avait plus rien à manger à 9h30. J'ai réclamé et ils m'ont remboursé 30 USD pour 2 personnes.

  • 住客评分 8Ital

    满意之处: מיקום, גודל החדר, נוחות המיטה, בחדר יש מקרר, מגהץ ומייבש שיער. מסעדות ובתי קפה בשדרה. נוח להסתובב באזור.

    待改善: מגבות, מיקום הנחת מגבת מעל האסלה. דלת השרותים לא מתאימה למשקוף וצריך לטרוק אותה. לא מקבלים תשלום במזומן במלון! תופסים מסגרת אשראי!

  • 住客评分 8Jean marc

    hotel très bien localis& dans manhattan

    满意之处: petit déjeuner médiocre

    待改善: petit déjeuner proposé par booking limité à un forfait de 15€ par personnes (ceci n'avait pas été annoncé clairement par booking ) , et pour 15 € , le ptidéj était très maigre (1 cafe , 1 croissant , 1 yaourt !!!!)

  • 住客评分 7Inna

    待改善: У меня был угловой номер на 2 этаже с видом на город, и это был вид на автостоянку. В номере очень был сильный затхлый запах. На 9 этаже жила моя племянница в стандартном номере. он был абсолютно такой же, как и наш номер, но наш номер стоил дороже. У нее был прекрасный вид из номера и никакого запаха. Не переплачивайте за угловые номера!

  • 住客评分 8Wencke

    Sehr gut, für eine Nacht gerne wieder

    满意之处: Tolle Betten, ruhiges Zimmer, Fenster gut Schallisoliert, kleiner Kühlschrank, Gepäck kann nach Check out aufbewahrt werden gehen kleines Trinkgeld

    待改善: In der Lobby ist es sehr frisch und es zieht von der Decke durch die zu kalt eingestellte Klimaanlage unangenehm herunter.

  • 住客评分 10Jennifer

    Huge, Quiet Rooms in a perfect location!

    满意之处: What a treat to have such a huge room in a NY hotel! The bed was easily one of the most comfortable hotel beds I have ever slept in, and I was amazed at how quiet it was, given the location on 8th Avenue. Easy access to the subway too. I also loved that you could login to so many streaming services on the tv. All around, an excellent stay!

    待改善: A coffee/tea maker in the room would have been great, but the staff did provide a hot water kettle, which was great for my needs.

  • 住客评分 8Miguel A

  • 住客评分 9James

  • 住客评分 10Carolina

    满意之处: La ubicación es muy buena y en general es un hotel muy acogedor. Seguramente volveria. Lo recomiendo

  • 住客评分 8Kathryn

  • 住客评分 9GUILLAUME

  • 住客评分 8Dee

    满意之处: Location good Iced water available

  • 住客评分 10Allan

    Great hotel.

    满意之处: Great location. Good size room. Friendly staff. Decent breakfast offer.

    待改善: No complaints.

  • 住客评分 8Justin

    Amazing. Worth the money

    满意之处: Location, staff, rooms

  • 住客评分 9Dikla Levy

  • 住客评分 8Irene

    Mitten im Geschehen, sauber & freundlich

    满意之处: Zentral gelegen, zuvorkommender Service, sehr komfortable Betten

    待改善: Der Lüftungslärm bei Zimmer 425

  • 住客评分 7Michelle

  • 住客评分 8Sophie Francois

    Centraal hotel, erg schoon, grote kamers, gezellige sfeer

    满意之处: We zijn 5 dagen geweest . Het hotel was erg centraal, erg schoon, de lobby was erg ontspannend en continu schoongemaakt en opgeruimd. De kamers waren erg groot, zeer schoon gehouden, badkamer langs de kleine kant.

    待改善: Werken aan de buitenkant van het hotel, wat geluidshinder gaf

  • 住客评分 9Cynthia

    Thank you for a fine place to stay.

    满意之处: Excellent for walking all over town.: musings, Cientral Park, west side park way, broadway, hells kitchen. Inviting professional front desk. Helpful concierge. 24_7 reception. The hotel prides itself on contributing to the neighborhood. Árt in hallways ands rooms was great.

  • 住客评分 4Avishag

    VERY DISAPOINTING!

    满意之处: The hotel is clean and in a great location.

    待改善: Our room was located next to the elevator, and the constant noise from the elevator machinery made it impossible to sleep. The noise was completely unacceptable and significantly affected our stay. I contacted the front desk and requested a room change, but was told that no other rooms were available until the following day. We were then expected to pack all our belongings, store our luggage in the luggage room, and wait until the evening to move to another room. This was extremely inconvenient and an unfair solution to a problem that was not our fault. We should not have had to endure such noise or spend valuable time packing and moving because of the hotel's room assignment. Overall, this was a very disappointing experience. The noise seriously affected our ability to rest, and the hotel's response did not meet our expectations for basic comfort and customer service.

  • 住客评分 10Sarah

    Amazing stay, great location!

    满意之处: Wonderful boutique hotel located in the midtown area. Very comfortable beds, spacious room and friendly staff. We enjoyed also the nice drinks in the hotel bar with live music. And one more thing which really made my day - they provide steamer at the room! Very nice experience, definitely recommend it!!

  • 住客评分 7Florent

    待改善: Too much noise from the street

  • 住客评分 7Marwah

    满意之处: Location, rooms are big

    待改善: Rooms are not that clean

  • 住客评分 9Melanie

    Amazing!

    满意之处: Retro warm design, very clean, big rooms and the location

    待改善: Some of the staff especially the doormen where quite rude and asked for money the whole time without really assisting us.

  • 住客评分 9Thomas

    Always happy to stay here.

    满意之处: I have stayed here before and will stay agin. The location seems harsh at first, being right on 8th Ave, but it provides perfect access to the theatre, Central Park and more. I get a corner room on the back side of the hotel, which is both spacious and quiet. The decor of both the rooms and the common areas is design savvy, and I like that all the room lights have dimmers. The housekeeping staff is always friendly and accommodating.

    待改善: For the price point of this hotel, the only things I wish this hotel had was in room coffee, and glasses rather than paper cups

  • 住客评分 9sigal

    Highly recommended hotel in grat location

    满意之处: Great hotel in great location, super friendly and helpful staff. Hotel beautifully designed and spacious room.

    待改善: Had a bit of problem with air con but the hotel staff handled it well.

  • 住客评分 3Jennifer

    Good location, bad check out experience, inexperienced manager

    满意之处: Location and comfortable beds

    待改善: Tv didn’t work, and when they sent someone to fix it, we weren’t able to change channels from the main screen. We were mistakenly charged a smoking fee at checkout and the brand new manager said he could only take half of it off even though we didn’t smoke. He said the system did it. We will have to dispute the charge with our credit card since they will not resolve it.

  • 住客评分 8Aurelie

    Très bon séjour toutefois.

    满意之处: L’emplacement, la décoration, le lobby. Mention spéciale pour le café où les baristas sont adorables!

    待改善: Nous étions au premier étage avec vue directe sur les climatiseurs qui étaient très bruyants la nuit.

  • 住客评分 10K

    Amazing hotel great staff clean and perfect location for walking to time square and Central Park. Right in theatre distr

    满意之处: Fantastic location Clean Funky Great facilities and perks like complimentary bike riding and gym passes

    待改善: Sometimes shower water would go warm/cool and not be hot Not a deal breaker but would be nice if temp stayed hot

  • 住客评分 3Neslihan

  • 住客评分 10Jean-Claude

    Cooles Hotel mit herzlichem Personal

    满意之处: Cooles funky Hotel

    待改善: der Haarföhn

  • 住客评分 9Jennifer

  • 住客评分 6Nicolli

    Boa localização

    满意之处: Localização muito boa se você procura algo próximo a Times Square e Central Park. Quarto confortável e amplo. O café da manhã do hotel é simples, mas bom (opção de pães, muffins e bebidas).

    待改善: O hotel estava passando por uma reforma, que não foi previamente informada - somente no momento do check in. Para piorar, a reforma afetou a parede do quarto em que estávamos. Informamos a recepção do ocorrido e a mesma nos mudou de quarto, mas este novo estava com o ar quebrado. Após informamos, foi reparado. Apesar da recepção ter nos atendido em todo esse tempo, foram questões que nos incomodaram, por não estarem sendo acompanhadas previamente pelo hotel.

酒店概况

纽约心脏地带的奢华住宿

绝佳位置 :Romer Hell's Kitchen 酒店距离百老汇剧院仅300米,周围有卡内基音乐厅等标志性景点,方便您探索城市中心的魅力。

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在 Romer Hell's Kitchen,体验纽约市的独特魅力。立即预订,让您的城市之旅难以忘怀。