Park Plaza London Riverbank

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设施与服务

• Fitness facilities
• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Soundproof rooms

住客点评

• 住客评分 9Gresse

• 住客评分 10Mary

• 住客评分 2gary

  满意之处: My kids could not use the swimming pool. As always fully booked

  待改善: Breakfast for kids

• 住客评分 7Nawal

  لو فقط عدلوا مستوى النظافة كان اعتبرته استثنائي

  满意之处: الامان نسيت خواتم الماس بالغرفة ورجعت لقيتها

  待改善: التنظيف اطلب تنظيف ما تحط كبسولات القهوه الا بطلب مع ان العلبه فاضيه وما تحط مويه مع اني معاهم 20 يوم مفروض اكون ضيف مميز اكواب ياخذونها للغسيل وماترجع روب الحمام ياخذونه ما يرجع الا بطلب النظافه مو مره

• 住客评分 9Simonics

  Zusammengefasst - Empfehlenswert

  满意之处: Die Lage ist sehr gut und gut zu erreichen! Die Betten sind sehr bequem und die Zimmer sind auch schön sauber…

  待改善: Leider gibt es keine Möglichkeit zu Lüften…

• 住客评分 10Yashar

  Nice and comfortable…

  满意之处: Stuff are super friendly and ready to help. I’m looking forward to be here again.

• 住客评分 9Stanislava

  Good stay

  满意之处: Nice rooms, well equipped

  待改善: We were given two rooms - one on the tenth floor, one on the 4th on the opposite sides of the building. This was an inconvenience since we are family with children

• 住客评分 7zoe

  Nice stay, could be better for the price

  满意之处: Staff were fantastic and very helpful. Great location Good size bathroom

  待改善: Would have expected USB charging sockets, very outdated. Restaurant didn't offer a big enough variety of meals. Old furniture, meant storage drawers were small. Ironing board, too small and did not sit up properly

• 住客评分 10ABEER

• 住客评分 8Shoug

  Good

  满意之处: The location is perfect with lovely staff

  待改善: The beds were uncomfortable and unfortunately my pillow was stained

• 住客评分 10James

  brilliant

  满意之处: everything

  待改善: bar closed too ear;y

• 住客评分 10Charlotte

• 住客评分 10Kiran

• 住客评分 8Christian

• 住客评分 9Dániel

• 住客评分 9steve

  Great staff and location for a weekend in London

  满意之处: Location is superb

  待改善: No coffee shops or restaurants close to the hotel

• 住客评分 10Maeva

  Hotel confortable très bien situé

  满意之处: Très bien situé, très confortable, calme, et la piscine

  待改善: Juste le fait qu’il n’y ait pas de brosse aux toilettes

• 住客评分 6Richard

  Great hotel, great location, great staff. The rooms need freshening up with a good clean.

  满意之处: Staff were great. Reception area was impressive. Facilities on offer were great value. Gym and sauna great.

  待改善: Room cleanliness - the room seemed worn around the edges. Paint on the furniture was scruffy. Grime around the toilet and shower floors. The pool booking system prohibited us swimming with kids the first full day we were there as all booked up and couldn’t book ahead. Children’s bed wasn’t made up on arrival and then subsequently when we returned in the evening. Had to ask for staff to setup up.

• 住客评分 9Jecelyn

  It was wonderful and the food was yummy

  满意之处: It was spacious and the facilities are modern and staff are so friendly and accommodating

  待改善: Some part of the room wasn’t clean enough The floor is a bit dirty

• 住客评分 10Rebecca

  Great location and staff

  满意之处: All staff were excellent, helpful, friendly and professional

• 住客评分 10Arno

• 住客评分 7Durali

• 住客评分 10Nataliia

• 住客评分 9Julie

  满意之处: I have stayed here a few times previously. Always happy to come back. Good location. Reasonable for London I guess. Smart and clean. Good food. First time my friends had stayed there and they were happy with location and facilities.

  待改善: My friend didn't find the sofa bed very comfy. Friend group meet up, so we did a three in one room. A little cramped for three adults, but it was our choice to keep costs down and it was fun being altogether and as we had things scheduled we weren't in the hotel that much on this trip.

• 住客评分 9julie

• 住客评分 8Anne

  Très bien je recommande

  满意之处: Chambre calme propre petit déjeuner très diversifié

  待改善: La vue de la chambre

• 住客评分 10Éva

• 住客评分 8Betsan

  满意之处: Location

  待改善: Would have been nice to have a toothbrush and toothpaste

• 住客评分 8Kerry

• 住客评分 6Orellana Osorio

  Ubicacion excelente, personal excelente, cama destartalado, horrible

  满意之处: Me gusto la ubicación

  待改善: la cama que hicieron de un sofacama destartalado que estaba fatal, fue horrible, pedi habitacion para 4 y en vez de dos camas doble me han puesto una cama doble y un sofa cama que estaba practicamente roto y se hundia, imposible dormir en el, no hemos pedido el cambio solo porque eran 3 dias lo que al segundo ya salimos del hotel

• 住客评分 8Carrie-Ann

• 住客评分 10Nadia

• 住客评分 10Lewis

• 住客评分 9Gill

  A great location . It was a very welcoming hotel for families- they had a dedicated games room, a welcome pack and great

  满意之处: Dedicated play area Room service

• 住客评分 10Migman

  It was amazing.

  满意之处: The staff and the property was in a very good condition

  待改善: There was no many places around for breakfasts and dinner.

• 住客评分 1Jamie

  满意之处: Nothing

• 住客评分 1Jamie

  满意之处: Nothing

• 住客评分 9John

  待改善: Bar/restaurant was cold on the evening

• 住客评分 6Antonella

• 住客评分 8Brid

  Great trip to London. We would stay in Park Plaza again

  满意之处: Lovely hotel. Very suitable for families. Comfortable and warm with a great atmosphere

  待改善: About a 10 minute walk to the nearest underground station. It rained during our stay so we had to take a cab to the underground on a few occasions

• 住客评分 9Frank

• 住客评分 10Paulo

• 住客评分 8Sabine

• 住客评分 9zoé

  满意之处: L emplacement, la qualité du petit déjeuner et du restaurant le soir !

  待改善: Plus de savon dès le 2 eme jour, non rechargé

• 住客评分 10Kirsty

• 住客评分 8Elshen

• 住客评分 5Dezhin

• 住客评分 10Adnan

• 住客评分 10Генриетта

  Отлично впечатление

  满意之处: Остались очень довольны проживанием! Ещё при бронировании гостиница произвела на меня впечатление, но я, как всегда, переживала, всё ли будет работать и не окажется ли что-то не так. В итоге всё было отлично, даже лучше, чем ожидала! Гостиница прекрасная, в самом центре Лондона, до Биг-Бена около 15 минут пешком. Мы пришли на ресепшен немного раньше времени заселения и спросили, можно ли заехать пораньше. Персонал был очень любезен, предложили заселиться сразу, но предупредили, что номер будет на более низком этаже. Поскольку мне хотелось повыше, мы ещё немного погуляли, и в итоге получили именно тот номер, который хотели. Номер просторный, с огромной кроватью, всё чистенько, есть и душ, и ванна. Персонал очень приветливый, все улыбаются, всегда приятно обратиться с любым вопросом. Отдельно понравился ресторан и завтрак «шведский стол», всё вкусно, большой выбор, можно брать сколько хочешь. Ну и, конечно, бассейн: всё работало отлично, никаких неприятных сюрпризов! В общем, остались очень довольны. С удовольствием остановились бы здесь ещё раз и смело могу рекомендовать гостиницу другим!

  待改善: никаких замечаний нет

• 住客评分 9JOAN

• 住客评分 10Aleksandr

  满意之处: Отличный вид

• 住客评分 10kamaljit

  Great stay as always

  满意之处: Great location, friendly staff

• 住客评分 10Heather

• 住客评分 7Sandy

  待改善: Sur le sol de la chambre ils y avais auréole de tâche et certains meuble etait abîmé

• 住客评分 9ivan

• 住客评分 6Leanne

  The stay was average

  满意之处: Child friendly

  待改善: Drainage smell from the toilet.

• 住客评分 8Dawn

  Dennis the concierge was exceptional great man very helpful so lovely to meet him a true gentleman so helpful we all lov

  满意之处: Near embankment disappointed with room views

  待改善: Views

• 住客评分 5Rami

• 住客评分 9Claus

  Tolles Hotel und Lage für ein langes Wochenende als Familie in London

  满意之处: Sauberes und gut ausgestattetes Zimmer. Allerdings für einen Erwachsenen mit 2 Kindern (12 und 15 Jahre) etwas kleiner Raum mit Zustellbett aber okay. Lage ist super. Das Frühstücksbuffet im Familienbereich war sehr lecker mit großer Auswahl. Personal war sehr freundlich!

  待改善: Etwas kleiner Raum aber trotzdem okay.

• 住客评分 5Houria

• 住客评分 10Karamjit

• 住客评分 1Nabila

• 住客评分 10Daniil

• 住客评分 7Stephen

  待改善: Could of been more choice at breakfast

• 住客评分 8Johannes

  Drei Nächte London zu einem fairen Tarif.

  满意之处: Das Package und der aufgerufene Preis passen. Top auch das Zimmerservice. Ideal für eine Citytrip.

  待改善: Die Sauberkeit der Teppichböden, die Zahl der Plätze beim Frühstück.

• 住客评分 9Joanne

• 住客评分 10lily

  Amazing experience; worth the stay.

  满意之处: We had such a good time during our stay. We were able to check in early with a free upgraded room and free access to the Executive Lounge by the kind receptionist, Virginia. Our room has a great bathroom with good privacy, comfortable beds and a sofa, a beautiful TV with amazing movies and channels, and multiple charging ports including international ones. The breakfast/restaurant is definitely worth going to. The hotel as a whole has great hospitality and a nice setting with great access to public transport to take you anywhere in London.overall the staff are very attentive definitely recommend and will book this hotel again and again

• 住客评分 10Penny

  满意之处: Loved the location near Westminster and the comfortable beds. Loved the kids room with games and VR.

• 住客评分 8Andrew

• 住客评分 8Elodie

• 住客评分 9P

  满意之处: Great location

• 住客评分 8Mauricio

  Good stay

  满意之处: We booked a queen bed but they gave us a room with two “jointed” twin beds. I asked to change but they sad they were full. Very good breakfast but always too crowded. We tried different times during our 3 days stay and it was always like that.

  待改善: The shower was small and the price too high.

• 住客评分 9Kristín Björg

  满意之处: Frábært hótel á flottum stað. Morgunmatur góður, hrein og fín herbergi. Væri til í að vera þarna aftur

• 住客评分 10Kaylene

• 住客评分 7Ronan

  Great location good food in restaurant. Kids liked games room. Breakfast could have been better

  满意之处: Location

  待改善: Room was a bit cold and some functions didn’t work

• 住客评分 8Maria

• 住客评分 2Courteney

  Disappointed and felt very unclean - all show down the bottom but actual rooms are not acceptable

  满意之处: The staff are nice but if feels they’ve spent all their money making the lobby flashy and no money actually making the rooms okay. Weirdly a lot of cleaners but no cleaning

  待改善: Extremely unclean, felt dirty - we never complain and actually had to ask them to come back up and clean it because we felt uncomfortable - they did but genuinely didn’t notice a difference. Ripped towels, stains all over the walls (especially the bathroom). Lots of mould too

• 住客评分 7Hannah

• 住客评分 10Meglena

  Great experience, good for kids too

  满意之处: Everything

  待改善: The bar is too expensive

• 住客评分 2Anne-Gaëlle

  待改善: Literie

• 住客评分 8Pamela

• 住客评分 7Kristine

• 住客评分 7Eleanor

  Great location but felt like they were struggling to cope with half term numbers

  满意之处: Location

  待改善: Lengthy Queues for breakfast every day Beds are really hard

• 住客评分 9Patryk

• 住客评分 10Aizada

• 住客评分 10Iryna

  Everything was perfect - from the facilities and views to the staff. We were truly made feel welcome and looked after. A

  满意之处: The room and the view

• 住客评分 10Reicher

• 住客评分 4Sinead

• 住客评分 10Paige

  Great hotel for London

  满意之处: Location

  待改善: The access for pool couldn’t use it. Was fully booked

• 住客评分 7Shanon

  Nice

  满意之处: We ate in the family breakfast room the staff were very accommodating and friendly and the location of the hotel was very good , all the staff were very friendly

  待改善: We got to our room early evening and didn’t realise you had to book online for swimming so couldn’t get any slots for our family that evening or next morning before check out also the room could of been cleaner there was some socks left from a past guest and marks of some of the bedding

• 住客评分 10Jon

  满意之处: The staff were amazing, arranging a little birthday cake for my daughter and access to the 12th floor.

• 住客评分 10Franz

• 住客评分 10Yi Ju

  I had a wonderful stay! I absolutely loved the beautiful river view from both the bedroom and the li

  满意之处: Beautiful river view from both bedroom and living room

• 住客评分 5John

  Poor after sales service when trying to resolve double charge, 3 weeks and counting!

  满意之处: Fantastic hotel and great facilities, I would have scored higher if the hotel didn’t double charge me for the room. After 3 weeks this still hasn’t been resolved.

  待改善: That the hotel double charged me for the room, when checking out I did mention about a pending transaction that would result in a double charge. I was told that there was no pending payment. However, 1 day later the full amount for our stay was taken from my account again.

• 住客评分 10Louise

• 住客评分 6Tvermoes

  满意之处: Meget imødekommende personale

  待改善: Værelset var meget koldt og det var ikke muligt at skrue op for ventilationen. Meget lange ventetider for at komme ind til morgenmaden.

• 住客评分 10Kristen

• 住客评分 9Chloe

  满意之处: Staff were great went over and above

  待改善: Our room Was slightly dated but wonderful either way

• 住客评分 8Emely

• 住客评分 10Krzysztof