Park Plaza London Riverbank

住客评分 9Gresse

住客评分 10Mary

住客评分 2gary

满意之处: My kids could not use the swimming pool. As always fully booked

待改善: Breakfast for kids

住客评分 7Nawal

لو فقط عدلوا مستوى النظافة كان اعتبرته استثنائي

满意之处: الامان نسيت خواتم الماس بالغرفة ورجعت لقيتها

待改善: التنظيف اطلب تنظيف ما تحط كبسولات القهوه الا بطلب مع ان العلبه فاضيه وما تحط مويه مع اني معاهم 20 يوم مفروض اكون ضيف مميز اكواب ياخذونها للغسيل وماترجع روب الحمام ياخذونه ما يرجع الا بطلب النظافه مو مره

住客评分 9Simonics

Zusammengefasst - Empfehlenswert

满意之处: Die Lage ist sehr gut und gut zu erreichen! Die Betten sind sehr bequem und die Zimmer sind auch schön sauber…

待改善: Leider gibt es keine Möglichkeit zu Lüften…

住客评分 10Yashar

Nice and comfortable…

满意之处: Stuff are super friendly and ready to help. I’m looking forward to be here again.

住客评分 9Stanislava

Good stay

满意之处: Nice rooms, well equipped

待改善: We were given two rooms - one on the tenth floor, one on the 4th on the opposite sides of the building. This was an inconvenience since we are family with children

住客评分 7zoe

Nice stay, could be better for the price

满意之处: Staff were fantastic and very helpful. Great location Good size bathroom

待改善: Would have expected USB charging sockets, very outdated. Restaurant didn't offer a big enough variety of meals. Old furniture, meant storage drawers were small. Ironing board, too small and did not sit up properly

住客评分 10ABEER

住客评分 8Shoug

Good

满意之处: The location is perfect with lovely staff

待改善: The beds were uncomfortable and unfortunately my pillow was stained

住客评分 10James

brilliant

满意之处: everything

待改善: bar closed too ear;y

住客评分 10Charlotte

住客评分 10Kiran

住客评分 8Christian

住客评分 9Dániel

住客评分 9steve

Great staff and location for a weekend in London

满意之处: Location is superb

待改善: No coffee shops or restaurants close to the hotel

住客评分 10Maeva

Hotel confortable très bien situé

满意之处: Très bien situé, très confortable, calme, et la piscine

待改善: Juste le fait qu’il n’y ait pas de brosse aux toilettes

住客评分 6Richard

Great hotel, great location, great staff. The rooms need freshening up with a good clean.

满意之处: Staff were great. Reception area was impressive. Facilities on offer were great value. Gym and sauna great.

待改善: Room cleanliness - the room seemed worn around the edges. Paint on the furniture was scruffy. Grime around the toilet and shower floors. The pool booking system prohibited us swimming with kids the first full day we were there as all booked up and couldn’t book ahead. Children’s bed wasn’t made up on arrival and then subsequently when we returned in the evening. Had to ask for staff to setup up.

住客评分 9Jecelyn

It was wonderful and the food was yummy

满意之处: It was spacious and the facilities are modern and staff are so friendly and accommodating

待改善: Some part of the room wasn’t clean enough The floor is a bit dirty

住客评分 10Rebecca

Great location and staff

满意之处: All staff were excellent, helpful, friendly and professional

住客评分 10Arno

住客评分 7Durali

住客评分 10Nataliia

住客评分 9Julie

满意之处: I have stayed here a few times previously. Always happy to come back. Good location. Reasonable for London I guess. Smart and clean. Good food. First time my friends had stayed there and they were happy with location and facilities.

待改善: My friend didn't find the sofa bed very comfy. Friend group meet up, so we did a three in one room. A little cramped for three adults, but it was our choice to keep costs down and it was fun being altogether and as we had things scheduled we weren't in the hotel that much on this trip.

住客评分 9julie

住客评分 8Anne

Très bien je recommande

满意之处: Chambre calme propre petit déjeuner très diversifié

待改善: La vue de la chambre

住客评分 10Éva

住客评分 8Betsan

满意之处: Location

待改善: Would have been nice to have a toothbrush and toothpaste

住客评分 8Kerry

住客评分 6Orellana Osorio

Ubicacion excelente, personal excelente, cama destartalado, horrible

满意之处: Me gusto la ubicación

待改善: la cama que hicieron de un sofacama destartalado que estaba fatal, fue horrible, pedi habitacion para 4 y en vez de dos camas doble me han puesto una cama doble y un sofa cama que estaba practicamente roto y se hundia, imposible dormir en el, no hemos pedido el cambio solo porque eran 3 dias lo que al segundo ya salimos del hotel

住客评分 8Carrie-Ann

住客评分 10Nadia

住客评分 10Lewis

住客评分 9Gill

A great location . It was a very welcoming hotel for families- they had a dedicated games room, a welcome pack and great

满意之处: Dedicated play area Room service

住客评分 10Migman

It was amazing.

满意之处: The staff and the property was in a very good condition

待改善: There was no many places around for breakfasts and dinner.

住客评分 1Jamie

满意之处: Nothing

住客评分 1Jamie

满意之处: Nothing

住客评分 9John

待改善: Bar/restaurant was cold on the evening

住客评分 6Antonella

住客评分 8Brid

Great trip to London. We would stay in Park Plaza again

满意之处: Lovely hotel. Very suitable for families. Comfortable and warm with a great atmosphere

待改善: About a 10 minute walk to the nearest underground station. It rained during our stay so we had to take a cab to the underground on a few occasions

住客评分 9Frank

住客评分 10Paulo

住客评分 8Sabine

住客评分 9zoé

满意之处: L emplacement, la qualité du petit déjeuner et du restaurant le soir !

待改善: Plus de savon dès le 2 eme jour, non rechargé

住客评分 10Kirsty

住客评分 8Elshen

住客评分 5Dezhin

住客评分 10Adnan

住客评分 10Генриетта

Отлично впечатление

满意之处: Остались очень довольны проживанием! Ещё при бронировании гостиница произвела на меня впечатление, но я, как всегда, переживала, всё ли будет работать и не окажется ли что-то не так. В итоге всё было отлично, даже лучше, чем ожидала! Гостиница прекрасная, в самом центре Лондона, до Биг-Бена около 15 минут пешком. Мы пришли на ресепшен немного раньше времени заселения и спросили, можно ли заехать пораньше. Персонал был очень любезен, предложили заселиться сразу, но предупредили, что номер будет на более низком этаже. Поскольку мне хотелось повыше, мы ещё немного погуляли, и в итоге получили именно тот номер, который хотели. Номер просторный, с огромной кроватью, всё чистенько, есть и душ, и ванна. Персонал очень приветливый, все улыбаются, всегда приятно обратиться с любым вопросом. Отдельно понравился ресторан и завтрак «шведский стол», всё вкусно, большой выбор, можно брать сколько хочешь. Ну и, конечно, бассейн: всё работало отлично, никаких неприятных сюрпризов! В общем, остались очень довольны. С удовольствием остановились бы здесь ещё раз и смело могу рекомендовать гостиницу другим!

待改善: никаких замечаний нет

住客评分 9JOAN

住客评分 10Aleksandr

满意之处: Отличный вид

住客评分 10kamaljit

Great stay as always

满意之处: Great location, friendly staff

住客评分 10Heather

住客评分 7Sandy

待改善: Sur le sol de la chambre ils y avais auréole de tâche et certains meuble etait abîmé

住客评分 9ivan

住客评分 6Leanne

The stay was average

满意之处: Child friendly

待改善: Drainage smell from the toilet.

住客评分 8Dawn

Dennis the concierge was exceptional great man very helpful so lovely to meet him a true gentleman so helpful we all lov

满意之处: Near embankment disappointed with room views

待改善: Views

住客评分 5Rami

住客评分 9Claus

Tolles Hotel und Lage für ein langes Wochenende als Familie in London

满意之处: Sauberes und gut ausgestattetes Zimmer. Allerdings für einen Erwachsenen mit 2 Kindern (12 und 15 Jahre) etwas kleiner Raum mit Zustellbett aber okay. Lage ist super. Das Frühstücksbuffet im Familienbereich war sehr lecker mit großer Auswahl. Personal war sehr freundlich!

待改善: Etwas kleiner Raum aber trotzdem okay.

住客评分 5Houria

住客评分 10Karamjit

住客评分 1Nabila

住客评分 10Daniil

住客评分 7Stephen

待改善: Could of been more choice at breakfast

住客评分 8Johannes

Drei Nächte London zu einem fairen Tarif.

满意之处: Das Package und der aufgerufene Preis passen. Top auch das Zimmerservice. Ideal für eine Citytrip.

待改善: Die Sauberkeit der Teppichböden, die Zahl der Plätze beim Frühstück.

住客评分 9Joanne

住客评分 10lily

Amazing experience; worth the stay.

满意之处: We had such a good time during our stay. We were able to check in early with a free upgraded room and free access to the Executive Lounge by the kind receptionist, Virginia. Our room has a great bathroom with good privacy, comfortable beds and a sofa, a beautiful TV with amazing movies and channels, and multiple charging ports including international ones. The breakfast/restaurant is definitely worth going to. The hotel as a whole has great hospitality and a nice setting with great access to public transport to take you anywhere in London.overall the staff are very attentive definitely recommend and will book this hotel again and again

住客评分 10Penny

满意之处: Loved the location near Westminster and the comfortable beds. Loved the kids room with games and VR.

住客评分 8Andrew

住客评分 8Elodie

住客评分 9P

满意之处: Great location

住客评分 8Mauricio

Good stay

满意之处: We booked a queen bed but they gave us a room with two “jointed” twin beds. I asked to change but they sad they were full. Very good breakfast but always too crowded. We tried different times during our 3 days stay and it was always like that.

待改善: The shower was small and the price too high.

住客评分 9Kristín Björg

满意之处: Frábært hótel á flottum stað. Morgunmatur góður, hrein og fín herbergi. Væri til í að vera þarna aftur

住客评分 10Kaylene

住客评分 7Ronan

Great location good food in restaurant. Kids liked games room. Breakfast could have been better

满意之处: Location

待改善: Room was a bit cold and some functions didn’t work

住客评分 8Maria

住客评分 2Courteney

Disappointed and felt very unclean - all show down the bottom but actual rooms are not acceptable

满意之处: The staff are nice but if feels they’ve spent all their money making the lobby flashy and no money actually making the rooms okay. Weirdly a lot of cleaners but no cleaning

待改善: Extremely unclean, felt dirty - we never complain and actually had to ask them to come back up and clean it because we felt uncomfortable - they did but genuinely didn’t notice a difference. Ripped towels, stains all over the walls (especially the bathroom). Lots of mould too

住客评分 7Hannah

住客评分 10Meglena

Great experience, good for kids too

满意之处: Everything

待改善: The bar is too expensive

住客评分 2Anne-Gaëlle

待改善: Literie

住客评分 8Pamela

住客评分 7Kristine

住客评分 7Eleanor

Great location but felt like they were struggling to cope with half term numbers

满意之处: Location

待改善: Lengthy Queues for breakfast every day Beds are really hard

住客评分 9Patryk

住客评分 10Aizada

住客评分 10Iryna

Everything was perfect - from the facilities and views to the staff. We were truly made feel welcome and looked after. A

满意之处: The room and the view

住客评分 10Reicher

住客评分 4Sinead

住客评分 10Paige

Great hotel for London

满意之处: Location

待改善: The access for pool couldn’t use it. Was fully booked

住客评分 7Shanon

Nice

满意之处: We ate in the family breakfast room the staff were very accommodating and friendly and the location of the hotel was very good , all the staff were very friendly

待改善: We got to our room early evening and didn’t realise you had to book online for swimming so couldn’t get any slots for our family that evening or next morning before check out also the room could of been cleaner there was some socks left from a past guest and marks of some of the bedding

住客评分 10Jon

满意之处: The staff were amazing, arranging a little birthday cake for my daughter and access to the 12th floor.

住客评分 10Franz

住客评分 10Yi Ju

I had a wonderful stay! I absolutely loved the beautiful river view from both the bedroom and the li

满意之处: Beautiful river view from both bedroom and living room

住客评分 5John

Poor after sales service when trying to resolve double charge, 3 weeks and counting!

满意之处: Fantastic hotel and great facilities, I would have scored higher if the hotel didn’t double charge me for the room. After 3 weeks this still hasn’t been resolved.

待改善: That the hotel double charged me for the room, when checking out I did mention about a pending transaction that would result in a double charge. I was told that there was no pending payment. However, 1 day later the full amount for our stay was taken from my account again.

住客评分 10Louise

住客评分 6Tvermoes

满意之处: Meget imødekommende personale

待改善: Værelset var meget koldt og det var ikke muligt at skrue op for ventilationen. Meget lange ventetider for at komme ind til morgenmaden.

住客评分 10Kristen

住客评分 9Chloe

满意之处: Staff were great went over and above

待改善: Our room Was slightly dated but wonderful either way

住客评分 8Emely

住客评分 10Krzysztof