Radisson Blu Hotel, London Canary Wharf East

住客评分 8Emily

住客评分 8Harry

住客评分 10Dinesh

住客评分 8Tizoune

满意之处: Le personnel est sympa et les locaux très propres .

待改善: les frais en plus au moment du règlement qui font soit disant office de quotient et qui a ce jour ne sont toujours pas remboursé

住客评分 10Nicky

Lovely hotel

满意之处: Staff are exceptional Location fantastic

待改善: Nothing.

住客评分 10Hayley

住客评分 7Pam

Prima

满意之处: Mooie en schone locatie

待改善: Erg gehorig, de metro is verder dan dat vermeld wordt

住客评分 8Eleanor

Comfy stay

满意之处: Great facilities, clean, comfy and staff were friendly

待改善: Location is a bit awkward but that’s expected for the area of London

住客评分 9Zoe

住客评分 10Lisa

Had a wonderful stay great customer service from Maria would highly recommend

满意之处: Lovely contemporary interior, good facilities very comfortable room and parking. Loved the option of snacks and drinks at reception self service so very convenient, had the most wonderful customer service particularly from Maria who upgraded us and had an amazing room with a fruit plate and card. Will definitely be back to enjoy the spa and amazing breakfast again !

待改善: Nothing

住客评分 8David

UPDATES OF OUR STAY

满意之处: I like the room, very clean. I like the location and the staff were really friendly, kind and helpful.

待改善: I did not like the breakfast. There were limited option. For example the milk was only simi skinned. The caffee latte was very bitter.. The initial room they gave us was smelly, the carpet was wet. We complained and immediately they staff gave us another room. They gave me a refund of £50.

住客评分 10Yasmin

满意之处: We had such a lovely experience right from the get go! We were checked in by Maria at reception and were made to feel so welcomed and comfortable in a life where "transactions" nowadays are usually very mechanical but Maria was so accommodating and patient with me and my daughter. We'll definitely be staying here again!

住客评分 10David

住客评分 10Paul

住客评分 10McMaster

满意之处: As always this place does not disappoint, excellent customer care, this time I had a lovely card from reception and it was a nice touch much amd appreciated thank you 😊.

待改善: I'm not too sure if the breakfast/buffet staff have had a shuffle or maybe was training staff at the time, it didnt feel as organised as before, I had to find my own table, previously was sat down by staff and given cutlery, I had to go and ask for my own. The staff there was trying their hardest to accommodate everyone however lack of training and organisation was noticed. I didnt have the opportunity to order from the alcarte menu, and they all seemed busy to attend to me, possibly maybe they need more staff this is no criticism to the actual satff however for the price of £25 it didn't feel worth it as the previous times did and I was disappointed unfortunately, it felt like reception staff had a uplift in service and theirs was a downgrade and not what I expected. I hope this feedback is given to support staff during breakfast and also improve the experience for other visitors as it did make a difference to my stay.

住客评分 10Mercy

住客评分 9Karl

满意之处: Very spacious room. Friendly and welcoming staff

待改善: Nothing

住客评分 8Jack

住客评分 7Paul

满意之处: Location

待改善: Beds were hard

住客评分 8Margaret

满意之处: Average

住客评分 10Billy-Dean

满意之处: Hotel was very clean, staff polite and welcoming

待改善: My room window was unable to open

住客评分 9Thomas

满意之处: It was very comfortable and clean, and the free room upgrade and complimentary drinks were a pleasant surprise. Staff were.all faultless.

住客评分 6Benvindo

住客评分 10Laura

住客评分 9josh

Radisson blu, outstanding

满意之处: The venue was spectacular and the view at breakfast of the O2 was amazing, our suite was wonderful with ensuite, staff were great and accommodating

待改善: During the stay, after the first night we were starting to come up with small bites. After the second night. We were further covered in little bites. Suspecting bed bugs, we quickly reported to the front desk, which was unfortunate cause it was the day of check out. Staff said they would investigate

住客评分 10Sarah

住客评分 9Jennifer

住客评分 7Abisola

住客评分 10Munduki Kenny

Amazing

满意之处: Everything from the facilities to the staff is on point. It's so comfy that we didn't want to leave...

待改善: Nothing everything was perfect.

住客评分 7Riddlesandhijinks

住客评分 8Jessica

Good but watch out for hidden costs

满意之处: Lovely large room and the beds were very comfortable. Staff were lovely.

待改善: They will take a security deposit on top of your room cost. It takes them 3-5 days to release the funds. Wasn’t informed until we were checking in. Parking location wasn’t clear at all. I was driving round looking for somewhere to park.

住客评分 8Jessica

满意之处: How friendly the staff all were.

待改善: Only downside was in our room the plug sockets were only on one side of the bed, but the gap was quite far away from the bedside table itself.

住客评分 10Tonny

住客评分 8Hajra

住客评分 10Sindi

满意之处: Everything

待改善: The cost of the parking spot (30£ per night), but i already knew about it, so i accepted that And the part where they don't take cash

住客评分 10Brandon

住客评分 7Memory

满意之处: Loved their breakfast most and the view of the hotel is beautiful

待改善: Room was dusty and didn't really like the lace curtains

住客评分 8Hajra

住客评分 9Liam

Comfortable and friendly-high quality stay

满意之处: Great rooms, staff were very helpful and kind especially Maria who offered me an upgrade and was very attentive to my needs

住客评分 1appiah

住客评分 8Victoria

Good location, easy to find

满意之处: It was an excellent base for visiting the 02. Clean and comfortable

待改善: The check in staff on arrival in the evening were rude

住客评分 10Thanh

Zufrieden

满意之处: Ich war rundum zufrieden mit meinem Aufenthalt. Das Hotel war sauber, komfortabel und die Lage in Canary Wharf ist wirklich top. Es hat einfach alles gepasst – ich würde jederzeit wiederkommen!

住客评分 10Sandra

住客评分 10Trecy Mlda

Entre détente et plaisir

满意之处: J’ai aimé l’accueil la qualité des prestations et l’amabilité du staff spécialement de Shahima qui a su nous mettre particulièrement à l’aise et écouter nos demandes.

住客评分 10Hellen

满意之处: Lovely

待改善: Parking

住客评分 10Liam

满意之处: Maria on reception provided amazing service; exemplary member of staff.

住客评分 10Ferhat

住客评分 10Robert

满意之处: Stayed there before great hotel , it’s a bit out for London centre but perfect for the o2

住客评分 7Garry

Yer was ok apart from not having enough toilet roll an the the engineers in the opposite building at the same height an

满意之处: The view was amazing

待改善: We could see a engineer in the building opposite which we didn’t really open the curtains open to much so spoiled the view really…an also the light keeping flicking on an off in the cupboard next to the bed

住客评分 6Michelle

Not worth the price!

满意之处: It was clean and comfortable.

待改善: There was no tea in the room just coffee. It was a bit out of the way. The breakfast was all dried out. A bottle of water costs £4.99!!!

住客评分 9Maxine

Perfect

满意之处: Perfect location

住客评分 10Nikki

住客评分 10Chumpuka

满意之处: The Spa was the main reason that I went there. My massage was excellent.

待改善: The room was cold.

住客评分 8Ramajeyam

住客评分 10Katerina

满意之处: The bed !

待改善: Breakfast cost 25£ per person no other options if you with child. Was no body lotion in bathroom , not available for late check out

住客评分 9Oluwaseun

住客评分 4kizito

住客评分 9Michelle

住客评分 9Ava

满意之处: the room

待改善: the parking

住客评分 10Anna

住客评分 8Andrew

住客评分 9Eli

住客评分 9Adetoro

住客评分 8Moyo

住客评分 10Funmilayo

住客评分 10seth

住客评分 8Milan

Staff who know how to make people feel welcome.

满意之处: Staff are phenomenally friendly. I got a suite for a night and it was enormous!

待改善: Nothing serious but it’s a bit dated. Clean but a bit dated.

住客评分 10Lizzie

住客评分 8oscar

住客评分 10Shane

Brilliant, food was amazing, staff are very friendly and accommodating

满意之处: I loved the fact that they were able to sort out a room that had two beds and this was with short notice too as they don’t need to do that but they went above and beyond! Breakfast was to die for, scrambled eggs were a 10/10 and everything else. Very pleased with everything

待改善: Location was a bit out of the way but that’s just one of those things, nothing on the property very small inconvenience but other than that there wasn’t anything else

住客评分 10Leigh

住客评分 8Oliver

Great hotel & location

满意之处: Great location, comfy beds, nice bar, nice lobby, good shower

待改善: The price of drinks/snacks in there little shop in lobby! Disgusting prices! Can of coke £3.50, pack of malteasers £6, bag of Doritos £6, bottle of small water £4, there’s London prices then there just ripping someone off

住客评分 8Sel

住客评分 7Terry

Convenient and good standard

满意之处: High standard of room.

待改善: Location is not ideal for this occasion but mitigated with free shuttle.

住客评分 8Davis

满意之处: Close to the o2arena

待改善: Nothing

住客评分 1Jessica

住客评分 3Sian

住客评分 10Thomas

Visited for a concert, but would absolutely come back again!

满意之处: The room was lovely and welcoming with a gorgeous view. The bathroom was very spacious and the beds were extremely comfortable. The hotel has a gorgeous view across the Thames directly looking at the O2 arena. The staff were extremely welcoming and generous as well as extremely helpful when asked any questions regarding parking or any on site facilities.

待改善: Only issue we had initially was parking as there are only a few spaces available, but that's not the hotel or staff's fault.

住客评分 9Benoît

住客评分 3Juris

Hotel definitely didn't live up the expectations of a 4* hotel.

满意之处: Room was big. Bed was comfortable and AC was working well. Location as well was convenient for travelling.

待改善: Cleanliness of the room was appalling. Room was full of dust. Even the shower had dust. There were urine marks on the toilet and bed had lots of crumbs and hairs left.

住客评分 8Tracy

住客评分 10Isaiah

住客评分 10Fiona

住客评分 8Johnj

满意之处: staff very attentive

住客评分 5Marie

住客评分 10Richard

Excellent hotel. Total lack of engagement from reception staff on arrival and departure.

满意之处: Clean and warm. Comfy bed. Tea and coffee making facilities.

待改善: Pillows not comfy. Disappointed with the reception staff. We arrived at 10:00pm and didn’t even get a smile.

住客评分 8andrew

住客评分 9Ayotunde

Very good experience.

满意之处: The lactation and presentation

待改善: Cost

住客评分 10Elaine

住客评分 9Patrick

满意之处: Been there for business. Good overall. A bit of a hassle to come and go to the O2 but still a good option

待改善: Some areas especially room carpeting and furniture may need a major refit soon enough

住客评分 9Martin

住客评分 10Djamila

Très agréable

满意之处: Super

住客评分 9Julia

满意之处: The reception staff, particularly Shahima, were very helpful and managed to give us an upgrade and free drink vouchers.

待改善: Its proximity to the O2 and Canary Wharf.

住客评分 7Helen

住客评分 10325

Super clean and lovely staff

满意之处: The staff were exceptionally friendly and accommodating, and I was fortunate enough to receive a complimentary upgrade. As someone with OCD, I often spend a considerable amount of time organising and adjusting my surroundings to ensure everything is just the way I like it. However, everything was already so well presented that I barely needed to make any adjustments, allowing me to relax and enjoy my stay with minimal fuss. I really appreciated the attention to detail and the excellent service.

待改善: The staff did not believe I was 19.

住客评分 10mulla

住客评分 10Damilola

Awesome

满意之处: I love everything

待改善: I have not gotten my deposit back and they didn’t tell me how long it takes

住客评分 4Carol

住客评分 10Jason

满意之处: The room was very large, clean and the bed was very comfortable The location was great for our leisure trip, particularly as it was only a short Uber ride to the O2 for our show. The staff at reception and in the hotel bar were extremely helpful, friendly and welcoming throughout our visit.

待改善: The lighting in the room at night was quite dim The distance to the nearest tube station was quite far to walk.

住客评分 6Melanie

A great night with great friends but customer service is appalling.

满意之处: It had good facilities and was clean and in a good location

待改善: It was perfectly nice. But the staff were very unpleasant when they were called to task over giving us a king sized bed and a camp bed when we had requested a twin room. When I called down thinking there might have been a mistake, they told me that despite us arriving at 10am this morning and being told there would be a twin room for us but that we had to check in at 3 and not earlier, which we were fine with, that twin rooms were on a first come first serve and that the camp bed was perfectly comfortable and that that was the best they could do. We weren’t happy with that response as they never advised us of this at the desk and we had been told we would have a twin when we’d arrived at 10am that morning. Apparently they were all sold out of twins… we went downstairs and were greeted very rudely but when we said we wouldn’t move until they resolved the issue they suddenly were able to magic up a twin room for us. Simon the end we were ok but they were unpleasant with us for the rest of our stay. We still had a good time but a disappointing experience with the staff