YOTEL New York Times Square

住客评分 8Deidre

Good location, comfortable stay

满意之处: Comfy bed, good location, great housekeeping

待改善: When arrived to check in - machine tried to charge me extra $400 Went to desk to check in said it was a glich However if had followed instructions would have paid unnecessarily. Check out same issue- tried to charge when had paid and had no outstanding

住客评分 6Lucia

住客评分 8Adriana

住客评分 4Daisy

住客评分 8Georg

住客评分 3Simon

住客评分 9Roger

满意之处: Location

待改善: No tea/coffee making facility. No daily drinking water.

住客评分 9Brendon

满意之处: The interior architecture was thoughtful, unique and it was a full experience. Food and entertainment was available within hotel and also across midtown.

待改善: There was little to dislike. What I hope is that they are able to keep and maintain an awesome looking robotic arm that can handle guest luggage.

住客评分 10Shenelle

住客评分 5Alvaro

La relación calidad-precio es nefasta, mobiliario viejo y se escuchan a ambos vecinos. Las ventanas tampoco aislan y est

满意之处: El personal muy atento y renuevan toallar cada día. La ubicación.

待改善: Muy viejo y ruidoso

住客评分 9Kaspar

住客评分 7Jordy

Duur maarja blijft new york

满意之处: We kregen eerst een verschrikkelijk gehorige kamer, die werd erna wel vervangen gelukkig voor een prachtige kamer.

待改善: Bagage kan je bij het hotel laten, maar kost je wel 3 dollar per item! Service… ook die mannen kon geen sprankeltje vrolijkheid vanaf.

住客评分 3Cathal

Ok

满意之处: Good location near port authority . Checked in v late so was just a bed for the night before early check out

待改善: Pay for bag storage. Rooms are outdated and power outlets weren’t fully functional

住客评分 9Desheonna

住客评分 9Stefan

住客评分 8Joshua

住客评分 10Edgardo

满意之处: It Was Super Clean , The Lay Out Is Kinda Cool And The Room Was Nice

待改善: I Will Say The Bathroom Not Having A Door And Stuff Kinda Weird For Me

住客评分 2Gultekın Uzun

待改善: The room constantly smelled of marijuana. This situation made us extremely uncomfortable. It was as if marijuana was being smoked in the room.

住客评分 7Aristide

住客评分 8Cristina

Buena ubicación

待改善: Poca intimidad en aseo

住客评分 4Colin

Not worth the premium rate.

满意之处: Staff

待改善: The room, the bed the bathroom. Television, safe and bathroom tap were broken. Very noisy air con. Tiny concierge desk considering the number of guests, I was unable to contact staff to fix issues.

住客评分 8Mikolaj

住客评分 1Arianna

住客评分 10Milena

Excelente

满意之处: Todo

待改善: Todo estuvo bien

住客评分 10Mohsin zuhair

住客评分 10Espinoza

住客评分 3Kris

住客评分 7Matthew

Good value, clean and well located. Some minor issues with service and access

满意之处: Great location and comfortable rooms

待改善: Self check in did not work and long queues at reception. One of our rooms was over an hour late in being ready and repeated issues with access to the foyer door to access conjoined rooms

住客评分 1Billy

住客评分 8César

住客评分 2Gioacchino

待改善: Was bit by bugs during night. Very unhappy about my stay there.

住客评分 8Margherita

住客评分 9Laury

superbe

满意之处: bien placé, proximité avec une station de métro bien desservie, personnel trés agréable, hôtel propre et moderne, belle vue depuis la chambre!

待改善: rien

住客评分 8Sofia

Vale la pena si vas a pasar fuera todo el día

满意之处: La habitación es más pequeña de lo que esperábamos, y la cama se dobla para entrar en el espacio pero sorprendentemente es muy cómoda para dormir. Tiene TV y luces de colores que entretiene en la noche. Los productos de baño están muy bien

待改善: La habitación se siente vieja, el baño es muy pequeño y lastimosamente se escucha cada sonido que hagas, no tiene muy buena ventilación la habitación, es incómodo si llegas con malestas grandes porque no hay espacio. El servicio de limpieza me parece muy bueno

住客评分 9Kyshawn

住客评分 7Fadila

住客评分 5Aslam

满意之处: Nothing

待改善: No catle for water and oven

住客评分 3Ashley

Convenient location, but the overall condition and comfort of the room left room for improvement

满意之处: Close to penn station

待改善: Unfortunately, the room did not quite meet my expectations. While the hotel has a modern concept, some areas felt dated and could benefit from better upkeep. I noticed a few maintenance concerns

住客评分 10Clara

住客评分 10Daniel

住客评分 10Nichelle

住客评分 8Nichelle

住客评分 4Andre

Reservation was canceled by the hotel

满意之处: Unfortunately, there isn't much positive to say about this hotel.

待改善: When we arrived at the hotel, the self-check-in kiosk wasn't working, so we had to go to the front desk. Since it seems like every other self-check-in attempt fails, the line was very long. We were told that our reservation had been canceled because it hadn’t been paid for. After a long search, they finally realized that the reservation had actually been paid for. Since our rooms had been given to other guests in the meantime, we first had to stay in a lower-quality room and were able to move into the rooms we’d booked the next day. By that point, no one had apologized for the mistake. The next day, we cleared all our luggage out of the rooms to store it and move into the new rooms later. We were then informed that we had to pay a fee to store our belongings in the rooms. When I asked why we now had to pay these fees for their mistake, we were told: “Those are the rules.” I find it absolutely outrageous that a mistake clearly made by the hotel is now being treated as my problem. No one has ever apologized for the mistake, and it seems like everything revolves around their procedures rather than the guests. I spent some time at the front desk and witnessed several cases similar to ours during that time. The staff even lie to guests, saying, “We never cancel a reservation,” and send people away. This happens especially when people don't speak English very well. If you book a room at this hotel, I would recommend printing out all your receipts and bringing them with you in English. This is especially important if you book through Booking.com, as there seem to be a growing number of issues there. The refund for the first night is still pending. However, I expect there will be problems with this as well. The rooms are OK. Unfortunately, they show clear signs of wear and tear, and they aren't particularly clean either. There was hair on the shower wall, and the bed linens had stains.

住客评分 10Nichelle

住客评分 6Abott

住客评分 5Shamirov

住客评分 9Akelia

住客评分 8Bulent

Güzel bir konsept

满意之处: Ulaşımı kolay, compact bir odaydı. Her şeyi vardı ama tabi küçük bir alana yerleştirilmiş

待改善: Benden önceki müşteri safebox’ı kapalı bırakmış. Resepsiyona iki akşam konuyu ilettim, birini göndereceğiz dediler ama iki akşam da kimse gelmedi. Ben de bir daha iletmedim.

住客评分 4alessandro

Buono solo per la posizione, purtroppo l’Hotel di una volta è soltanto un vecchio ricordo.

满意之处: Posizione. Solo una persona gentile al front Office. Le signore delle pulizie anche molto gentili.

待改善: Accoglienza all’hotel. Abbiamo alloggiato in questa struttura anni fa prima che fosse Hilton ed era molto efficiente. Inoltre c’era la possibilità di fare il check in autonomia. Questa volta non solo non era disponibile ma hanno rallentato il processo in maniera incredibile. Nella prenotazione ogni stanza era a nome delle persone ma io che ero il mandante della prenotazione non ero ancora presente perché sarei arrivato il giorno dopo. Hanno fatto attendere due bambini di 6 è 8 anni dopo un volo di 8 ore è attesa infinita ai passaporti dicendogli che non era competenza della reception riportare i nomi della prenotazione da Booking. Che erano nella prenotazione perché una volta chiamato il numero di assistenza hanno confermato l’errore della struttura.Assolutamente nessuna empatia. La ragazza Receptionist con i capelli neri all’indietro e gli occhiali con il suo collega ci ha anche risposto male. Non ci sono state delle scuse e nessun tipo di amenities. Di 4 stanze ci è stato regalato 2 bottiglie di acqua. In 9 persone, 2 bottigliette. Inoltre polvere nelle stanze in tutti i ventilatori. È nella cassa vicino al comodino del letto. Polvere presente da mesi.

住客评分 6Sandra

Da die Lage perfekt war und das Personal freundlich, könnte man das Hotel trotzdem empfehlen.

满意之处: Die Lage war perfekt, sehr zentral. Den Central Park, den Times Square, den Madisson Square Garden, den Grand Central Terminal, die Public Library waren fußläufig zu erreichen. Die Betten waren sauber und sehr weich. wir hatten pro Person 2 Kissen und nur eine Dekce für 2. Wir hatten um eine zweite Decke gebeten, diese aber nicht bekommen. Die vorhandene Decke war aber ausreichend. Die Rooftop Terasse ist sehr schön.

待改善: Die Sauberkeit. Das Zimmer ist sehr abgewohnt. (schimmeliger Duschvorhang, abgebrochene Duschhalterung, dreckige Wände). Keine isolierten Fenster. Den Verkehr konnte man deutlich hören.

住客评分 3guion

满意之处: I like the location because its near time square

待改善: Expensive! I reserve a queen size bed but property give me double deck type of bed and i paid 450$ but no toiletries and even slippers!

住客评分 4Wilvinson

住客评分 4Alex

满意之处: They charged me 150 for no reason and still haven’t gotten it back

住客评分 6Manoj

住客评分 10Natalia

住客评分 4alessandro

住客评分 10Majo

住客评分 3Diana

住客评分 10Nerck

住客评分 9Léa

Au top du top

满意之处: L’accueil , le mobilier , l’ambiance

住客评分 8Virginie

满意之处: Très bon emplacemrnt, à quelques minutes à pied de times Square et de la station de metro Port-Authority

待改善: Salle de bain assez vetuste (lavabo et bac de douche)

住客评分 5SERGIO

满意之处: Location

待改善: The curtain of Blackouts closed There were no clothes hangers. Two lifts to reach the room The keys did not work.

住客评分 8Kalina

Miejsce , pokój , komfort na dobrym poziomie . Obsługa przy meldowaniu poniżej oczekiwań

满意之处: Lokalizacja i widok z okna na 24 piętrze. Dodatkowo pokój nie był wcale taki mały , w zupełności zapewniał komfort i wypoczynek na odpowiednim poziomie

待改善: Sam proces meldowania trwał bardzo długo , dodatkowo nałożyły się problemy z brakiem działania karty do otwarcia pokoju . Każda próba zgłoszenia kończyła się staniem w długiej kolejce do 2 wind i trwalo to ok 1,5 godziny . Panowie z recepcji mieli problem w rozwiązaniu , zapewniali że wyślą personel ,który otworzy pokój . Tak się jednak nie stało . Osoba z recepcji stwierdziła , że nie widzi problemu a ja nie potrafię słuchać 🤦🏻‍♀️

住客评分 7Raquel

Estancia breve

满意之处: La ubicación

待改善: Un hotel muy grande y despersonalizado, muchísima gente, el servicio de atención en recepción muy seco y escueto. La iluminación de la habitación, es muy mala, 2 opciones, un encendido que te deslumbra, y otro que no se ve casi nada. Te ofrecen custodia de maletas desde que haces el check out hasta que te marchas de la ciudad, pero te cobran 3 dólares por bulto. Con lo que cuesta la noche de hotel 480 dólares, creo que este servicio debería de estar más que incluido, al igual que el desayuno. Hemos estado en 2 hoteles en nuestra semana de vacaciones , este no lo recomiendo

住客评分 7Gudni Thor

住客评分 3jie

对希尔顿这个品牌很失望。

满意之处: 位置。

待改善: 设施和服务。作为希尔顿旗下的酒店，入住前几个小时寄存一下行李就收费3美元/件。房间出奇的小，需要把床折叠起来才能转开身，没有冰箱没有一瓶水。餐饮区找点儿开水都没有，所有东西都另外收费。从来没有住过这么差的四星酒店，居然收费近四百美元。

住客评分 7Chrys

满意之处: This is the second time we have stayed here. It’s central location. Room is ok.

待改善: Upon check in we confirmed that we need an invoice for our stay. The receptionist on duty at that time confirmed that yes upon check out you will receive it, business name no issue. Upon check out there was a complete argument over the policy of getting an invoice by the 2 receptionist on duty. I explained that as a hotel owner myself I know how it works. Back and forth they made me feel like I was completely insane and would not call the manager. Gave me his email, and then I showed them where it says on this platform that invoices are issued by the property. They finally gave me the invoice without even an apology. Allowing me to leave without acknowledging they made the mistake of not knowing their jobs. Respect your guests! Rude and disrespectful!

住客评分 9Jayaganesh

住客评分 7Alvin

Good hotel in a great location at a reasonable price.

满意之处: Great location. Reasonable price.

待改善: Dirty towel in the bathroom when I checked in.

住客评分 4Qinghong

住客评分 10Camille Rita

住客评分 7Joanna

住客评分 7Ilanit Mugrabi

住客评分 2Brittani

住客评分 10Juan

住客评分 1Bruno

住客评分 10Ileangelie

住客评分 1Catharina

住客评分 1rolando

mala

满意之处: mala

待改善: la atención personal

住客评分 9Theo

super

住客评分 4TAKAO

待改善: スタッフが最低。長く待たされ、結局何もしてくれない

住客评分 8Heather

A nice compact room.

满意之处: It was is in a great location for getting to the Javits Center daily.

待改善: Some of the plugs at the desk didn’t work.

住客评分 5Sascha

For 1 night it is passable, for longer stays I would not take it.

满意之处: The room itself was clean and the bed was comfortable. There was a luggage storage, but this was chargeable.

待改善: The check in took a very long time, we have approx. Waited 1 hour. The check-in at the machine did not work. First the key cards did not work so that we had to queue again at the reception. Overall, the reception staff seemed poorly trained and overwhelmed. The shower was completely calcified and the shower head was partly broken so the water ran out on the side.

住客评分 9David

Easy and quick hotel

满意之处: Good location , convenient location

待改善: Very good location

住客评分 7Iván

Correcto

满意之处: Estaba bien

待改善: Me gustaría un servicio más cercano

住客评分 8David

It was fine.

满意之处: It was convenient and familiar as I lived in the area a few years ago.

待改善: Ice makers were not on my floor

住客评分 8Carmen

满意之处: La situación

待改善: La habitación era pequeña, la cama se recojia para que hubiera mas espacio. Pero por otro lado, solo estabamos en la habitacion para dormir

住客评分 8yamilex

住客评分 9Lana

住客评分 10Roy-Pretet

Très bon hôtel à NYC

满意之处: L'emplacement, le confort, les services,la vue

待改善: Les 3 dollars en cash pour laisser son bagage après le Check out

住客评分 4Tanya

满意之处: the location

待改善: kiosks weren’t working so took forever to check in despite asking i wanted an early check in…

住客评分 6Petr

待改善: Sprcha byla takova, ze nesla pustit voda a vodni kohout mi zustal v ruce. Nastesti sel nasadit zpet a pri vetsi sile sla pustit i voda. Cely sprchovy kout byl nedotazeny, a takovy hodne opotrebovany. Za ty penize to nestalo.

住客评分 1Morgane

住客评分 10Paolo

满意之处: Posizione e struttura

住客评分 2Morgane

住客评分 7Celina Theresia

住客评分 7carmen

Stay for one night

满意之处: Was near Hudson yards

待改善: Was very small room and too many people for the elevators

住客评分 8Sohane

住客评分 8Petra

A good place overall :)

满意之处: Location is very good and not too busy. Room actually nice and ok but too small for two people, same with bed. They have breakfast, so good when in a hurry. Nice view. And I liked the layout.

待改善: Breakfast was very unhealthy, very american. No food allergies were accounted for, at all. Being a 'easy access' hotel means no real front desk or not really people to help you. I expect more friendlyness, forthcoming, helpfullness. There was only one guy who was really kind and helpful, he was their repair-handy-everything guy! Everything costed extra on top, water coffee, and even the suitcases in the safe.

住客评分 4Nicole

Pay more money for a better place.

满意之处: For $500/night on a week night this place was exceptionally over priced. The room was not clean. My "Premium City View" was a 90% view of another building, 10% view of the street. The bed had dirty fingerprints on it. The head of the bed looked like a dog had chewed it. When I asked to be moved they said they could move me the next day, but that they were out that day. I moved the next day to the view I was expecting and a few more inches of space.

待改善: Cleanliness, space.