Park Plaza London, Park Royal

住客评分 10Ephraim

住客评分 9Adnan

住客评分 8Muhammet

住客评分 9Adnan

住客评分 9Adnan

住客评分 10Clifford

Excellent

满意之处: Breakfast is excellent. So many choices and the staff is always very helpful.

待改善: Some bathroom doors not sealed enough so water leaks out.

住客评分 9Adnan

住客评分 10Noor

住客评分 8BenFx

住客评分 10Carly

待改善: Nothing

住客评分 1Tina

No sleep

满意之处: The location was quite good

待改善: The noise at night was terrible from the road. Although room was modern there were quite a few scuffs and general upkeep wasn’t great.

住客评分 10Jade

住客评分 10LISA

Great hotel & above & beyond staff

满意之处: Lovely clean, large bedroom. Very comfy bed. Staff are super friendly & helpful. V good breakfast.

住客评分 9Tanja

住客评分 10Georgina

住客评分 10Georgina

住客评分 5Richard

住客评分 10Green

Great stay as always

满意之处: The staff was really nice and welcoming also got extra cupcakes on arrival which I thought was really sweet, my daughter loved them, it was her first time staying and she really enjoyed herself especially the Nutella sauce pump in the restaurant for breakfast lol.

待改善: Everything was fine, the only thing was the shower floor in the bathroom in our room I think it had limescale but other then that everything was Great!! And my family and I had a wonderful stay I've been here twice and will definitely recommend I'll be booking soon.

住客评分 10Adrian

住客评分 8Kemmy

Brilliant

满意之处: The whole room they gave me was AMAZING

待改善: The fact that I wasn’t on the top floor like I asked in the beginning

住客评分 10Jason

住客评分 9Adnan

满意之处: تعامل موظفه الاستقبال كيتي كانت مرحه

住客评分 8Shakera

住客评分 9Adnan

待改善: مكانه يبعد عن سنتر لندن 20 دقيقه بالسياره

住客评分 7Rob

住客评分 10Jason

住客评分 10Joanne

Great room, comfy, spacious topped off with fabulous staff

满意之处: Everything! Staff were great, especially Katie on reception, she was friendly and lovely. The room was fabulous 👌 comfy beds. Very clean, spacious. We had a good stay.

待改善: Nothing

住客评分 9matilda

住客评分 9Keniesha

Park plaza is 10/10 price is right and excellent service staff are welcoming don’t esitate my favorite spot love it

满意之处: It’s was everything clean spacious comfortable sleep views.

待改善: There was nothing I don’t like its one of my best hotel .

住客评分 9Bayan

住客评分 9Cat

满意之处: The room was lovely. Beds very comfy, great staff and the aesthetics of the whole hotel was lovely.

待改善: The only criticism is the bathroom situation and the lack of privacy. As was travelling with a colleague and not a partner, I think the lack of doors to the bathroom is a tad unfavourable.

住客评分 10Afif

住客评分 10CLAXTON

满意之处: Very clean and friendly

住客评分 10Ioana

住客评分 10Aram

住客评分 10Irfan

Marvelous

待改善: Everything about it and more importantly it's people who made it even better..

住客评分 10Ahmed

住客评分 8Thabelo

待改善: The cleaning service could improve.

住客评分 8Ryad

满意之处: الفندق جيد والموظفين متعاونون

住客评分 10Denny2018

住客评分 9Johannes

满意之处: prima hotel voor een stedentrip

待改善: best ver uit het centrum. Ligt vlak naast underground station, maar dan is 't wel halfuurtje naar het toeristisch hart.

住客评分 10Liban

住客评分 10Samson81

No regrets. Would stay over and over again

满意之处: I loved the hotel and staff so much they were polite, friendly, helpful with any questions I had.

待改善: There was no microwave service for food from outside the hotel

住客评分 10Kyle

Stayed after Bon Jovi concert - 🥳Hotel staff were brilliant Room was clean and quiet Breakfast was good and they were

满意之处: Hotel staff were brilliant Room was clean and quiet Breakfast was good and they were great when I asked about vegan options

住客评分 7Lauren

Needs more staff

满意之处: We got a VIP room and free prosecco which was a really great addition. The hotel was stylish, the rooms were big and better than we were expecting.

待改善: We travelled down for a concert and were quite short of time, unfortunately the restaurant service was SUPER slow we were there for well over an hour and could see a lot of unhappy customers. There was only 1 person taking orders, making orders and then also disappearing to deliver room service. The restaurant definitely needs to be staffed better to be more efficient. Location wise, it was quite far from Wembley/Central and awkward to navigate around.

住客评分 9Daniel

满意之处: Czysto, duże pokoje, restauracja, blisko metro

待改善: Słabe światło w łazience,

住客评分 10Mert

满意之处: great

住客评分 8John

住客评分 10SweetSam

住客评分 8Rose Athena

住客评分 10Bashar

住客评分 9Masarwa

住客评分 10M A Saleem

住客评分 8Rose Athena

Very good!

满意之处: Very modern & clean

待改善: The bathroom & toilet overflowed with water

住客评分 10Silvio

Sehr netter Service und sehr gutes Frühstück sowie Abendessen

满意之处: Sehr guter Service, immer nett und zuvorkommend. Sehr gutes Frühstück und Abendessen.

待改善: Alles in Ordnung.

住客评分 7Joyce Adriano

A good choice, provided it’s under £100 per night.

满意之处: The rooms are clean and comfortable, and a nice toiletry kit is provided. Daily housekeeping is available, the breakfast is excellent (featuring fish, cold cuts, pastries, etc.), and newspapers can be requested. The staff are very helpful.

待改善: There is no private parking, though there is some parking near the hotel (limited to about 20 spaces). Public transport links are restricted to buses only. The hallways outside the rooms could use better soundproofing.

住客评分 10Raheem

Would recommend others to stay at this stunning hotel

满意之处: Aesthetically pleasing and the staff were nice

待改善: Nothing

住客评分 9MANASSEH

满意之处: The staff were simply fantastic

住客评分 9Liam

住客评分 7Ben

住客评分 10Keziah

住客评分 8Daley

住客评分 9John

It's a good quality hotel that I like and it didn't disappoint.

满意之处: Lovely room as ever. Helpful and pleasant staff. Food in restaurant was pretty good (portion was massive). Even used the ice machine in the corridor.

待改善: Nothing bad to say.

住客评分 10Jaccob

住客评分 10Jason

住客评分 4Antony

Did not like the decor, dark and depressing.

待改善: Did not like the decor - bathroom was too dark and poor layout, digital controls were not easy to use, room service took 45 minutes to produce a pizza ordered at 11:05pm

住客评分 9Auke

住客评分 10Mariia

住客评分 10MAZIN

满意之处: Location and staff

待改善: NA

住客评分 10Rosanda

Super

满意之处: Hotel moderno uređen, besprijekorno čist, dorucak bogat, veliki plus prostorija za prtljagu u koju mozes ostaviti stvari prije i nakon check in… sve preporuke ❤️

住客评分 10Matari

待改善: الإضاءة ضعيفة

住客评分 7Mike

住客评分 9Anja

满意之处: Wir waren zum 5.Mal in diesem Hotel, und werden auch nächstes Jahr wieder dort übernachten, da sowohl die Zimmer sehr schön sind und das Personal außerordentlich freundlich und hilfsbereit ist, das Frühstück ist ausgezeichnet, die Lage des Hotels ist sehr gut, wir haben nichts auszusetzen!

住客评分 10Seember

Exceptional hospitality that made all the difference!

满意之处: A wonderful stay thanks to Nina, Raheem and the entire team! I had a lovely four-day stay, and what stood out most was the exceptional hospitality and genuine kindness of the staff. The real gem of this hotel is the staff. Nina went above and beyond to ensure I was comfortable after the issues with my initial room. She arranged for me to move rooms and thoughtfully left a handwritten apology note and a cupcake, which was such a lovely gesture. Just when I thought she couldn’t be any kinder, on check-out I was presented with chocolates and a handwritten card wishing me a safe journey home ahead of my departure. It was incredibly thoughtful and genuinely touching. Raheem was equally wonderful. He was so accommodating, helping with my room, assisting with my luggage, and always making time for warm, lovely conversations. His friendliness and willingness to help made me feel so welcome and at ease. Both Nina and Raheem went beyond simply providing good service. Their warmth and thoughtfulness made a real difference to my stay The wider team also deserves recognition for creating such a welcoming atmosphere - from the security at the door, to the help staff at the restaurant, etc. Just wow! Hotels are ultimately about people, and Nina, Raheem and their colleagues are a wonderful reminder of how much exceptional service and simple acts of kindness can elevate an experience. I left feeling genuinely cared for and with such fond memories of my stay. Thank you, Nina and Raheem and the entire team for making my experience here such a special one. You are both a real credit to the hotel, and I hope management recognises the difference you make to your guests. I would happily return and wouldn’t hesitate to recommend this hotel!

待改善: My very minor inconveniences do not hold a flicker to the exceptional service I received here.

住客评分 10Kirsty

满意之处: Loved it, decor was amazing

待改善: Nothing

住客评分 9Pete

满意之处: Brilliant, comfy rooms. Kind staff good location

待改善: Only let down was the ai assistant, just gave me a bunch of nonsense .

住客评分 8DP

满意之处: The room, although AC not working. Didn't report as I was only there 3 nights. Receive upgraded room upon arrival., sofa in room, with slippers and robe.

待改善: Upgraded room, but no shaving kit.

住客评分 8Ollie

Excellent room and comfortable bed. Friendly and helpful staff

满意之处: It was easily accessible, clean, up to date and generally to a very high standard.

待改善: N/A. Very happy

住客评分 10Zeynab

住客评分 6Mohamed

Decent hotel for max 2 days stay

满意之处: Spacious Room, Clean toilets ans towel. Good beds..

待改善: FO staff needs training how to hanle customer and their request. It was mentioned we are VIP for day 1 and we didn't even get normal treatment. Breakfast needs little more variety.

住客评分 9Yu

住客评分 9ABDULLAHI

满意之处: The hotel is clean. Smells very pleasant

待改善: My room location

住客评分 9Aleksandr

住客评分 1Ravindran

满意之处: Poor

待改善: Poor

住客评分 10Karina

住客评分 1Amaan

满意之处: The hotel didn’t have a room available for me when I arrived. This was at 11pm and then they sent me to a sister hotel 40 minutes away. I made a formal complaint and I still haven’t had any refund

住客评分 8John

满意之处: Very helpful and friendly staff, nice rooms

待改善: Bathrooms could have proper doors

住客评分 9Hoss

住客评分 8Keniesha

The hotel was immaculately clean, beautifully presented, and had such a welcoming atmosphere. The room was spacious, war

满意之处: My stay at Park Plaza Hotel was absolutely wonderful, and I cannot praise the experience enough. From the beautiful, spacious surroundings to the exceptional service provided by the staff, everything made my stay truly memorable.

待改善: I wound say decoration for worm other wise the best Sometimes, you stay somewhere that simply exceeds your expectations, and Park Plaza Hotel was one of those places for me. Everything was beautiful, comfortable, and well taken care of, making my experience a genuine pleasure from beginning to end.

住客评分 8Clarisse

Super

满意之处: Très bon accueil du personnel Service en chambre impeccable Chambre propre Très bon petit déjeuner

住客评分 10ራሄል

住客评分 8Gladys

It was good. I would go back to this hotel.

满意之处: The hotel is quite good just as indicated. The access to the train station makes movement very easy while there. I loved the breakfast. The staff here are amazing very helpful and always smiling. My package from amazon was delivered after I had checked out and I still managed to get it.

待改善: The only challenge was housekeeping, if you don't ask for the room to be cleaned and for the essentials like shower cap etc. you don't get. Also nobody helps you with the luggage right from the reception that was a shocker for me as most hotels they assist ( maybe it's a Europe thing). On one of the days the housekeeping team returned a dirty used spoon in a position to make it look like it was cleaned. I showed it to the reception and they brought me clean spoon and cups. They are responsive to complains but the complains can be avoided if housekeeping do their job well.

住客评分 10Vaughan

住客评分 10Tomasz

待改善: Be careful with 30 min limit to pay for parking! If you do end up getting a fine please contact the hotel. In my case they were very helpful and managed to cancel the fine.

住客评分 7webster

住客评分 10Erind

Tutto perfetto

满意之处: Tutto

待改善: Niente

住客评分 10Ahmed

Best room in London

满意之处: Great facilities

待改善: Nothing

住客评分 10Susan

住客评分 10Susan

住客评分 8Mark