Radisson Blu Hotel, London Canary Wharf East

Gästebewertung 8.712.252 Bewertungen

5 Fairmont Avenue, Canary Wharf, London, GB

Zimmer

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Ausstattung

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service

Gästebewertungen

  • Gästebewertung 8Emily

  • Gästebewertung 8Harry

  • Gästebewertung 10Dinesh

  • Gästebewertung 8Tizoune

    Positiv: Le personnel est sympa et les locaux très propres .

    Negativ: les frais en plus au moment du règlement qui font soit disant office de quotient et qui a ce jour ne sont toujours pas remboursé

  • Gästebewertung 10Nicky

    Lovely hotel

    Positiv: Staff are exceptional Location fantastic

    Negativ: Nothing.

  • Gästebewertung 10Hayley

  • Gästebewertung 7Pam

    Prima

    Positiv: Mooie en schone locatie

    Negativ: Erg gehorig, de metro is verder dan dat vermeld wordt

  • Gästebewertung 8Eleanor

    Comfy stay

    Positiv: Great facilities, clean, comfy and staff were friendly

    Negativ: Location is a bit awkward but that’s expected for the area of London

  • Gästebewertung 9Zoe

  • Gästebewertung 10Lisa

    Had a wonderful stay great customer service from Maria would highly recommend

    Positiv: Lovely contemporary interior, good facilities very comfortable room and parking. Loved the option of snacks and drinks at reception self service so very convenient, had the most wonderful customer service particularly from Maria who upgraded us and had an amazing room with a fruit plate and card. Will definitely be back to enjoy the spa and amazing breakfast again !

    Negativ: Nothing

  • Gästebewertung 8David

    UPDATES OF OUR STAY

    Positiv: I like the room, very clean. I like the location and the staff were really friendly, kind and helpful.

    Negativ: I did not like the breakfast. There were limited option. For example the milk was only simi skinned. The caffee latte was very bitter.. The initial room they gave us was smelly, the carpet was wet. We complained and immediately they staff gave us another room. They gave me a refund of £50.

  • Gästebewertung 10Yasmin

    Positiv: We had such a lovely experience right from the get go! We were checked in by Maria at reception and were made to feel so welcomed and comfortable in a life where "transactions" nowadays are usually very mechanical but Maria was so accommodating and patient with me and my daughter. We'll definitely be staying here again!

  • Gästebewertung 10David

  • Gästebewertung 10Paul

  • Gästebewertung 10McMaster

    Positiv: As always this place does not disappoint, excellent customer care, this time I had a lovely card from reception and it was a nice touch much amd appreciated thank you 😊.

    Negativ: I'm not too sure if the breakfast/buffet staff have had a shuffle or maybe was training staff at the time, it didnt feel as organised as before, I had to find my own table, previously was sat down by staff and given cutlery, I had to go and ask for my own. The staff there was trying their hardest to accommodate everyone however lack of training and organisation was noticed. I didnt have the opportunity to order from the alcarte menu, and they all seemed busy to attend to me, possibly maybe they need more staff this is no criticism to the actual satff however for the price of £25 it didn't feel worth it as the previous times did and I was disappointed unfortunately, it felt like reception staff had a uplift in service and theirs was a downgrade and not what I expected. I hope this feedback is given to support staff during breakfast and also improve the experience for other visitors as it did make a difference to my stay.

  • Gästebewertung 10Mercy

  • Gästebewertung 9Karl

    Positiv: Very spacious room. Friendly and welcoming staff

    Negativ: Nothing

  • Gästebewertung 8Jack

  • Gästebewertung 7Paul

    Positiv: Location

    Negativ: Beds were hard

  • Gästebewertung 8Margaret

    Positiv: Average

  • Gästebewertung 10Billy-Dean

    Positiv: Hotel was very clean, staff polite and welcoming

    Negativ: My room window was unable to open

  • Gästebewertung 9Thomas

    Positiv: It was very comfortable and clean, and the free room upgrade and complimentary drinks were a pleasant surprise. Staff were.all faultless.

  • Gästebewertung 6Benvindo

  • Gästebewertung 10Laura

  • Gästebewertung 9josh

    Radisson blu, outstanding

    Positiv: The venue was spectacular and the view at breakfast of the O2 was amazing, our suite was wonderful with ensuite, staff were great and accommodating

    Negativ: During the stay, after the first night we were starting to come up with small bites. After the second night. We were further covered in little bites. Suspecting bed bugs, we quickly reported to the front desk, which was unfortunate cause it was the day of check out. Staff said they would investigate

  • Gästebewertung 10Sarah

  • Gästebewertung 9Jennifer

  • Gästebewertung 7Abisola

  • Gästebewertung 10Munduki Kenny

    Amazing

    Positiv: Everything from the facilities to the staff is on point. It's so comfy that we didn't want to leave...

    Negativ: Nothing everything was perfect.

  • Gästebewertung 7Riddlesandhijinks

  • Gästebewertung 8Jessica

    Good but watch out for hidden costs

    Positiv: Lovely large room and the beds were very comfortable. Staff were lovely.

    Negativ: They will take a security deposit on top of your room cost. It takes them 3-5 days to release the funds. Wasn’t informed until we were checking in. Parking location wasn’t clear at all. I was driving round looking for somewhere to park.

  • Gästebewertung 8Jessica

    Positiv: How friendly the staff all were.

    Negativ: Only downside was in our room the plug sockets were only on one side of the bed, but the gap was quite far away from the bedside table itself.

  • Gästebewertung 10Tonny

  • Gästebewertung 8Hajra

  • Gästebewertung 10Sindi

    Positiv: Everything

    Negativ: The cost of the parking spot (30£ per night), but i already knew about it, so i accepted that And the part where they don't take cash

  • Gästebewertung 10Brandon

  • Gästebewertung 7Memory

    Positiv: Loved their breakfast most and the view of the hotel is beautiful

    Negativ: Room was dusty and didn't really like the lace curtains

  • Gästebewertung 8Hajra

  • Gästebewertung 9Liam

    Comfortable and friendly-high quality stay

    Positiv: Great rooms, staff were very helpful and kind especially Maria who offered me an upgrade and was very attentive to my needs

  • Gästebewertung 1appiah

  • Gästebewertung 8Victoria

    Good location, easy to find

    Positiv: It was an excellent base for visiting the 02. Clean and comfortable

    Negativ: The check in staff on arrival in the evening were rude

  • Gästebewertung 10Thanh

    Zufrieden

    Positiv: Ich war rundum zufrieden mit meinem Aufenthalt. Das Hotel war sauber, komfortabel und die Lage in Canary Wharf ist wirklich top. Es hat einfach alles gepasst – ich würde jederzeit wiederkommen!

  • Gästebewertung 10Sandra

  • Gästebewertung 10Trecy Mlda

    Entre détente et plaisir

    Positiv: J’ai aimé l’accueil la qualité des prestations et l’amabilité du staff spécialement de Shahima qui a su nous mettre particulièrement à l’aise et écouter nos demandes.

  • Gästebewertung 10Hellen

    Positiv: Lovely

    Negativ: Parking

  • Gästebewertung 10Liam

    Positiv: Maria on reception provided amazing service; exemplary member of staff.

  • Gästebewertung 10Ferhat

  • Gästebewertung 10Robert

    Positiv: Stayed there before great hotel , it’s a bit out for London centre but perfect for the o2

  • Gästebewertung 7Garry

    Yer was ok apart from not having enough toilet roll an the the engineers in the opposite building at the same height an

    Positiv: The view was amazing

    Negativ: We could see a engineer in the building opposite which we didn’t really open the curtains open to much so spoiled the view really…an also the light keeping flicking on an off in the cupboard next to the bed

  • Gästebewertung 6Michelle

    Not worth the price!

    Positiv: It was clean and comfortable.

    Negativ: There was no tea in the room just coffee. It was a bit out of the way. The breakfast was all dried out. A bottle of water costs £4.99!!!

  • Gästebewertung 9Maxine

    Perfect

    Positiv: Perfect location

  • Gästebewertung 10Nikki

  • Gästebewertung 10Chumpuka

    Positiv: The Spa was the main reason that I went there. My massage was excellent.

    Negativ: The room was cold.

  • Gästebewertung 8Ramajeyam

  • Gästebewertung 10Katerina

    Positiv: The bed !

    Negativ: Breakfast cost 25£ per person no other options if you with child. Was no body lotion in bathroom , not available for late check out

  • Gästebewertung 9Oluwaseun

  • Gästebewertung 4kizito

  • Gästebewertung 9Michelle

  • Gästebewertung 9Ava

    Positiv: the room

    Negativ: the parking

  • Gästebewertung 10Anna

  • Gästebewertung 8Andrew

  • Gästebewertung 9Eli

  • Gästebewertung 9Adetoro

  • Gästebewertung 8Moyo

  • Gästebewertung 10Funmilayo

  • Gästebewertung 10seth

  • Gästebewertung 8Milan

    Staff who know how to make people feel welcome.

    Positiv: Staff are phenomenally friendly. I got a suite for a night and it was enormous!

    Negativ: Nothing serious but it’s a bit dated. Clean but a bit dated.

  • Gästebewertung 10Lizzie

  • Gästebewertung 8oscar

  • Gästebewertung 10Shane

    Brilliant, food was amazing, staff are very friendly and accommodating

    Positiv: I loved the fact that they were able to sort out a room that had two beds and this was with short notice too as they don’t need to do that but they went above and beyond! Breakfast was to die for, scrambled eggs were a 10/10 and everything else. Very pleased with everything

    Negativ: Location was a bit out of the way but that’s just one of those things, nothing on the property very small inconvenience but other than that there wasn’t anything else

  • Gästebewertung 10Leigh

  • Gästebewertung 8Oliver

    Great hotel & location

    Positiv: Great location, comfy beds, nice bar, nice lobby, good shower

    Negativ: The price of drinks/snacks in there little shop in lobby! Disgusting prices! Can of coke £3.50, pack of malteasers £6, bag of Doritos £6, bottle of small water £4, there’s London prices then there just ripping someone off

  • Gästebewertung 8Sel

  • Gästebewertung 7Terry

    Convenient and good standard

    Positiv: High standard of room.

    Negativ: Location is not ideal for this occasion but mitigated with free shuttle.

  • Gästebewertung 8Davis

    Positiv: Close to the o2arena

    Negativ: Nothing

  • Gästebewertung 1Jessica

  • Gästebewertung 3Sian

  • Gästebewertung 10Thomas

    Visited for a concert, but would absolutely come back again!

    Positiv: The room was lovely and welcoming with a gorgeous view. The bathroom was very spacious and the beds were extremely comfortable. The hotel has a gorgeous view across the Thames directly looking at the O2 arena. The staff were extremely welcoming and generous as well as extremely helpful when asked any questions regarding parking or any on site facilities.

    Negativ: Only issue we had initially was parking as there are only a few spaces available, but that's not the hotel or staff's fault.

  • Gästebewertung 9Benoît

  • Gästebewertung 3Juris

    Hotel definitely didn't live up the expectations of a 4* hotel.

    Positiv: Room was big. Bed was comfortable and AC was working well. Location as well was convenient for travelling.

    Negativ: Cleanliness of the room was appalling. Room was full of dust. Even the shower had dust. There were urine marks on the toilet and bed had lots of crumbs and hairs left.

  • Gästebewertung 8Tracy

  • Gästebewertung 10Isaiah

  • Gästebewertung 10Fiona

  • Gästebewertung 8Johnj

    Positiv: staff very attentive

  • Gästebewertung 5Marie

  • Gästebewertung 10Richard

    Excellent hotel. Total lack of engagement from reception staff on arrival and departure.

    Positiv: Clean and warm. Comfy bed. Tea and coffee making facilities.

    Negativ: Pillows not comfy. Disappointed with the reception staff. We arrived at 10:00pm and didn’t even get a smile.

  • Gästebewertung 8andrew

  • Gästebewertung 9Ayotunde

    Very good experience.

    Positiv: The lactation and presentation

    Negativ: Cost

  • Gästebewertung 10Elaine

  • Gästebewertung 9Patrick

    Positiv: Been there for business. Good overall. A bit of a hassle to come and go to the O2 but still a good option

    Negativ: Some areas especially room carpeting and furniture may need a major refit soon enough

  • Gästebewertung 9Martin

  • Gästebewertung 10Djamila

    Très agréable

    Positiv: Super

  • Gästebewertung 9Julia

    Positiv: The reception staff, particularly Shahima, were very helpful and managed to give us an upgrade and free drink vouchers.

    Negativ: Its proximity to the O2 and Canary Wharf.

  • Gästebewertung 7Helen

  • Gästebewertung 10325

    Super clean and lovely staff

    Positiv: The staff were exceptionally friendly and accommodating, and I was fortunate enough to receive a complimentary upgrade. As someone with OCD, I often spend a considerable amount of time organising and adjusting my surroundings to ensure everything is just the way I like it. However, everything was already so well presented that I barely needed to make any adjustments, allowing me to relax and enjoy my stay with minimal fuss. I really appreciated the attention to detail and the excellent service.

    Negativ: The staff did not believe I was 19.

  • Gästebewertung 10mulla

  • Gästebewertung 10Damilola

    Awesome

    Positiv: I love everything

    Negativ: I have not gotten my deposit back and they didn’t tell me how long it takes

  • Gästebewertung 4Carol

  • Gästebewertung 10Jason

    Positiv: The room was very large, clean and the bed was very comfortable The location was great for our leisure trip, particularly as it was only a short Uber ride to the O2 for our show. The staff at reception and in the hotel bar were extremely helpful, friendly and welcoming throughout our visit.

    Negativ: The lighting in the room at night was quite dim The distance to the nearest tube station was quite far to walk.

  • Gästebewertung 6Melanie

    A great night with great friends but customer service is appalling.

    Positiv: It had good facilities and was clean and in a good location

    Negativ: It was perfectly nice. But the staff were very unpleasant when they were called to task over giving us a king sized bed and a camp bed when we had requested a twin room. When I called down thinking there might have been a mistake, they told me that despite us arriving at 10am this morning and being told there would be a twin room for us but that we had to check in at 3 and not earlier, which we were fine with, that twin rooms were on a first come first serve and that the camp bed was perfectly comfortable and that that was the best they could do. We weren’t happy with that response as they never advised us of this at the desk and we had been told we would have a twin when we’d arrived at 10am that morning. Apparently they were all sold out of twins… we went downstairs and were greeted very rudely but when we said we wouldn’t move until they resolved the issue they suddenly were able to magic up a twin room for us. Simon the end we were ok but they were unpleasant with us for the rest of our stay. We still had a good time but a disappointing experience with the staff

Beschreibung

Luxuriöse Unterkünfte

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