YOTEL New York Times Square

Gästebewertung 8Deidre

Good location, comfortable stay

Positiv: Comfy bed, good location, great housekeeping

Negativ: When arrived to check in - machine tried to charge me extra $400 Went to desk to check in said it was a glich However if had followed instructions would have paid unnecessarily. Check out same issue- tried to charge when had paid and had no outstanding

Gästebewertung 6Lucia

Gästebewertung 8Adriana

Gästebewertung 4Daisy

Gästebewertung 8Georg

Gästebewertung 3Simon

Gästebewertung 9Roger

Positiv: Location

Negativ: No tea/coffee making facility. No daily drinking water.

Gästebewertung 9Brendon

Positiv: The interior architecture was thoughtful, unique and it was a full experience. Food and entertainment was available within hotel and also across midtown.

Negativ: There was little to dislike. What I hope is that they are able to keep and maintain an awesome looking robotic arm that can handle guest luggage.

Gästebewertung 10Shenelle

Gästebewertung 5Alvaro

La relación calidad-precio es nefasta, mobiliario viejo y se escuchan a ambos vecinos. Las ventanas tampoco aislan y est

Positiv: El personal muy atento y renuevan toallar cada día. La ubicación.

Negativ: Muy viejo y ruidoso

Gästebewertung 9Kaspar

Gästebewertung 7Jordy

Duur maarja blijft new york

Positiv: We kregen eerst een verschrikkelijk gehorige kamer, die werd erna wel vervangen gelukkig voor een prachtige kamer.

Negativ: Bagage kan je bij het hotel laten, maar kost je wel 3 dollar per item! Service… ook die mannen kon geen sprankeltje vrolijkheid vanaf.

Gästebewertung 3Cathal

Ok

Positiv: Good location near port authority . Checked in v late so was just a bed for the night before early check out

Negativ: Pay for bag storage. Rooms are outdated and power outlets weren’t fully functional

Gästebewertung 9Desheonna

Gästebewertung 9Stefan

Gästebewertung 8Joshua

Gästebewertung 10Edgardo

Positiv: It Was Super Clean , The Lay Out Is Kinda Cool And The Room Was Nice

Negativ: I Will Say The Bathroom Not Having A Door And Stuff Kinda Weird For Me

Gästebewertung 2Gultekın Uzun

Negativ: The room constantly smelled of marijuana. This situation made us extremely uncomfortable. It was as if marijuana was being smoked in the room.

Gästebewertung 7Aristide

Gästebewertung 8Cristina

Buena ubicación

Negativ: Poca intimidad en aseo

Gästebewertung 4Colin

Not worth the premium rate.

Positiv: Staff

Negativ: The room, the bed the bathroom. Television, safe and bathroom tap were broken. Very noisy air con. Tiny concierge desk considering the number of guests, I was unable to contact staff to fix issues.

Gästebewertung 8Mikolaj

Gästebewertung 1Arianna

Gästebewertung 10Milena

Excelente

Positiv: Todo

Negativ: Todo estuvo bien

Gästebewertung 10Mohsin zuhair

Gästebewertung 10Espinoza

Gästebewertung 3Kris

Gästebewertung 7Matthew

Good value, clean and well located. Some minor issues with service and access

Positiv: Great location and comfortable rooms

Negativ: Self check in did not work and long queues at reception. One of our rooms was over an hour late in being ready and repeated issues with access to the foyer door to access conjoined rooms

Gästebewertung 1Billy

Gästebewertung 8César

Gästebewertung 2Gioacchino

Negativ: Was bit by bugs during night. Very unhappy about my stay there.

Gästebewertung 8Margherita

Gästebewertung 9Laury

superbe

Positiv: bien placé, proximité avec une station de métro bien desservie, personnel trés agréable, hôtel propre et moderne, belle vue depuis la chambre!

Negativ: rien

Gästebewertung 8Sofia

Vale la pena si vas a pasar fuera todo el día

Positiv: La habitación es más pequeña de lo que esperábamos, y la cama se dobla para entrar en el espacio pero sorprendentemente es muy cómoda para dormir. Tiene TV y luces de colores que entretiene en la noche. Los productos de baño están muy bien

Negativ: La habitación se siente vieja, el baño es muy pequeño y lastimosamente se escucha cada sonido que hagas, no tiene muy buena ventilación la habitación, es incómodo si llegas con malestas grandes porque no hay espacio. El servicio de limpieza me parece muy bueno

Gästebewertung 9Kyshawn

Gästebewertung 7Fadila

Gästebewertung 5Aslam

Positiv: Nothing

Negativ: No catle for water and oven

Gästebewertung 3Ashley

Convenient location, but the overall condition and comfort of the room left room for improvement

Positiv: Close to penn station

Negativ: Unfortunately, the room did not quite meet my expectations. While the hotel has a modern concept, some areas felt dated and could benefit from better upkeep. I noticed a few maintenance concerns

Gästebewertung 10Clara

Gästebewertung 10Daniel

Gästebewertung 10Nichelle

Gästebewertung 8Nichelle

Gästebewertung 4Andre

Reservation was canceled by the hotel

Positiv: Unfortunately, there isn't much positive to say about this hotel.

Negativ: When we arrived at the hotel, the self-check-in kiosk wasn't working, so we had to go to the front desk. Since it seems like every other self-check-in attempt fails, the line was very long. We were told that our reservation had been canceled because it hadn’t been paid for. After a long search, they finally realized that the reservation had actually been paid for. Since our rooms had been given to other guests in the meantime, we first had to stay in a lower-quality room and were able to move into the rooms we’d booked the next day. By that point, no one had apologized for the mistake. The next day, we cleared all our luggage out of the rooms to store it and move into the new rooms later. We were then informed that we had to pay a fee to store our belongings in the rooms. When I asked why we now had to pay these fees for their mistake, we were told: “Those are the rules.” I find it absolutely outrageous that a mistake clearly made by the hotel is now being treated as my problem. No one has ever apologized for the mistake, and it seems like everything revolves around their procedures rather than the guests. I spent some time at the front desk and witnessed several cases similar to ours during that time. The staff even lie to guests, saying, “We never cancel a reservation,” and send people away. This happens especially when people don't speak English very well. If you book a room at this hotel, I would recommend printing out all your receipts and bringing them with you in English. This is especially important if you book through Booking.com, as there seem to be a growing number of issues there. The refund for the first night is still pending. However, I expect there will be problems with this as well. The rooms are OK. Unfortunately, they show clear signs of wear and tear, and they aren't particularly clean either. There was hair on the shower wall, and the bed linens had stains.

Gästebewertung 10Nichelle

Gästebewertung 6Abott

Gästebewertung 5Shamirov

Gästebewertung 9Akelia

Gästebewertung 8Bulent

Güzel bir konsept

Positiv: Ulaşımı kolay, compact bir odaydı. Her şeyi vardı ama tabi küçük bir alana yerleştirilmiş

Negativ: Benden önceki müşteri safebox’ı kapalı bırakmış. Resepsiyona iki akşam konuyu ilettim, birini göndereceğiz dediler ama iki akşam da kimse gelmedi. Ben de bir daha iletmedim.

Gästebewertung 4alessandro

Buono solo per la posizione, purtroppo l’Hotel di una volta è soltanto un vecchio ricordo.

Positiv: Posizione. Solo una persona gentile al front Office. Le signore delle pulizie anche molto gentili.

Negativ: Accoglienza all’hotel. Abbiamo alloggiato in questa struttura anni fa prima che fosse Hilton ed era molto efficiente. Inoltre c’era la possibilità di fare il check in autonomia. Questa volta non solo non era disponibile ma hanno rallentato il processo in maniera incredibile. Nella prenotazione ogni stanza era a nome delle persone ma io che ero il mandante della prenotazione non ero ancora presente perché sarei arrivato il giorno dopo. Hanno fatto attendere due bambini di 6 è 8 anni dopo un volo di 8 ore è attesa infinita ai passaporti dicendogli che non era competenza della reception riportare i nomi della prenotazione da Booking. Che erano nella prenotazione perché una volta chiamato il numero di assistenza hanno confermato l’errore della struttura.Assolutamente nessuna empatia. La ragazza Receptionist con i capelli neri all’indietro e gli occhiali con il suo collega ci ha anche risposto male. Non ci sono state delle scuse e nessun tipo di amenities. Di 4 stanze ci è stato regalato 2 bottiglie di acqua. In 9 persone, 2 bottigliette. Inoltre polvere nelle stanze in tutti i ventilatori. È nella cassa vicino al comodino del letto. Polvere presente da mesi.

Gästebewertung 6Sandra

Da die Lage perfekt war und das Personal freundlich, könnte man das Hotel trotzdem empfehlen.

Positiv: Die Lage war perfekt, sehr zentral. Den Central Park, den Times Square, den Madisson Square Garden, den Grand Central Terminal, die Public Library waren fußläufig zu erreichen. Die Betten waren sauber und sehr weich. wir hatten pro Person 2 Kissen und nur eine Dekce für 2. Wir hatten um eine zweite Decke gebeten, diese aber nicht bekommen. Die vorhandene Decke war aber ausreichend. Die Rooftop Terasse ist sehr schön.

Negativ: Die Sauberkeit. Das Zimmer ist sehr abgewohnt. (schimmeliger Duschvorhang, abgebrochene Duschhalterung, dreckige Wände). Keine isolierten Fenster. Den Verkehr konnte man deutlich hören.

Gästebewertung 3guion

Positiv: I like the location because its near time square

Negativ: Expensive! I reserve a queen size bed but property give me double deck type of bed and i paid 450$ but no toiletries and even slippers!

Gästebewertung 4Wilvinson

Gästebewertung 4Alex

Positiv: They charged me 150 for no reason and still haven’t gotten it back

Gästebewertung 6Manoj

Gästebewertung 10Natalia

Gästebewertung 4alessandro

Gästebewertung 10Majo

Gästebewertung 3Diana

Gästebewertung 10Nerck

Gästebewertung 9Léa

Au top du top

Positiv: L’accueil , le mobilier , l’ambiance

Gästebewertung 8Virginie

Positiv: Très bon emplacemrnt, à quelques minutes à pied de times Square et de la station de metro Port-Authority

Negativ: Salle de bain assez vetuste (lavabo et bac de douche)

Gästebewertung 5SERGIO

Positiv: Location

Negativ: The curtain of Blackouts closed There were no clothes hangers. Two lifts to reach the room The keys did not work.

Gästebewertung 8Kalina

Miejsce , pokój , komfort na dobrym poziomie . Obsługa przy meldowaniu poniżej oczekiwań

Positiv: Lokalizacja i widok z okna na 24 piętrze. Dodatkowo pokój nie był wcale taki mały , w zupełności zapewniał komfort i wypoczynek na odpowiednim poziomie

Negativ: Sam proces meldowania trwał bardzo długo , dodatkowo nałożyły się problemy z brakiem działania karty do otwarcia pokoju . Każda próba zgłoszenia kończyła się staniem w długiej kolejce do 2 wind i trwalo to ok 1,5 godziny . Panowie z recepcji mieli problem w rozwiązaniu , zapewniali że wyślą personel ,który otworzy pokój . Tak się jednak nie stało . Osoba z recepcji stwierdziła , że nie widzi problemu a ja nie potrafię słuchać 🤦🏻‍♀️

Gästebewertung 7Raquel

Estancia breve

Positiv: La ubicación

Negativ: Un hotel muy grande y despersonalizado, muchísima gente, el servicio de atención en recepción muy seco y escueto. La iluminación de la habitación, es muy mala, 2 opciones, un encendido que te deslumbra, y otro que no se ve casi nada. Te ofrecen custodia de maletas desde que haces el check out hasta que te marchas de la ciudad, pero te cobran 3 dólares por bulto. Con lo que cuesta la noche de hotel 480 dólares, creo que este servicio debería de estar más que incluido, al igual que el desayuno. Hemos estado en 2 hoteles en nuestra semana de vacaciones , este no lo recomiendo

Gästebewertung 7Gudni Thor

Gästebewertung 3jie

对希尔顿这个品牌很失望。

Positiv: 位置。

Negativ: 设施和服务。作为希尔顿旗下的酒店，入住前几个小时寄存一下行李就收费3美元/件。房间出奇的小，需要把床折叠起来才能转开身，没有冰箱没有一瓶水。餐饮区找点儿开水都没有，所有东西都另外收费。从来没有住过这么差的四星酒店，居然收费近四百美元。

Gästebewertung 7Chrys

Positiv: This is the second time we have stayed here. It’s central location. Room is ok.

Negativ: Upon check in we confirmed that we need an invoice for our stay. The receptionist on duty at that time confirmed that yes upon check out you will receive it, business name no issue. Upon check out there was a complete argument over the policy of getting an invoice by the 2 receptionist on duty. I explained that as a hotel owner myself I know how it works. Back and forth they made me feel like I was completely insane and would not call the manager. Gave me his email, and then I showed them where it says on this platform that invoices are issued by the property. They finally gave me the invoice without even an apology. Allowing me to leave without acknowledging they made the mistake of not knowing their jobs. Respect your guests! Rude and disrespectful!

Gästebewertung 9Jayaganesh

Gästebewertung 7Alvin

Good hotel in a great location at a reasonable price.

Positiv: Great location. Reasonable price.

Negativ: Dirty towel in the bathroom when I checked in.

Gästebewertung 4Qinghong

Gästebewertung 10Camille Rita

Gästebewertung 7Joanna

Gästebewertung 7Ilanit Mugrabi

Gästebewertung 2Brittani

Gästebewertung 10Juan

Gästebewertung 1Bruno

Gästebewertung 10Ileangelie

Gästebewertung 1Catharina

Gästebewertung 1rolando

mala

Positiv: mala

Negativ: la atención personal

Gästebewertung 9Theo

super

Gästebewertung 4TAKAO

Negativ: スタッフが最低。長く待たされ、結局何もしてくれない

Gästebewertung 8Heather

A nice compact room.

Positiv: It was is in a great location for getting to the Javits Center daily.

Negativ: Some of the plugs at the desk didn’t work.

Gästebewertung 5Sascha

For 1 night it is passable, for longer stays I would not take it.

Positiv: The room itself was clean and the bed was comfortable. There was a luggage storage, but this was chargeable.

Negativ: The check in took a very long time, we have approx. Waited 1 hour. The check-in at the machine did not work. First the key cards did not work so that we had to queue again at the reception. Overall, the reception staff seemed poorly trained and overwhelmed. The shower was completely calcified and the shower head was partly broken so the water ran out on the side.

Gästebewertung 9David

Easy and quick hotel

Positiv: Good location , convenient location

Negativ: Very good location

Gästebewertung 7Iván

Correcto

Positiv: Estaba bien

Negativ: Me gustaría un servicio más cercano

Gästebewertung 8David

It was fine.

Positiv: It was convenient and familiar as I lived in the area a few years ago.

Negativ: Ice makers were not on my floor

Gästebewertung 8Carmen

Positiv: La situación

Negativ: La habitación era pequeña, la cama se recojia para que hubiera mas espacio. Pero por otro lado, solo estabamos en la habitacion para dormir

Gästebewertung 8yamilex

Gästebewertung 9Lana

Gästebewertung 10Roy-Pretet

Très bon hôtel à NYC

Positiv: L'emplacement, le confort, les services,la vue

Negativ: Les 3 dollars en cash pour laisser son bagage après le Check out

Gästebewertung 4Tanya

Positiv: the location

Negativ: kiosks weren’t working so took forever to check in despite asking i wanted an early check in…

Gästebewertung 6Petr

Negativ: Sprcha byla takova, ze nesla pustit voda a vodni kohout mi zustal v ruce. Nastesti sel nasadit zpet a pri vetsi sile sla pustit i voda. Cely sprchovy kout byl nedotazeny, a takovy hodne opotrebovany. Za ty penize to nestalo.

Gästebewertung 1Morgane

Gästebewertung 10Paolo

Positiv: Posizione e struttura

Gästebewertung 2Morgane

Gästebewertung 7Celina Theresia

Gästebewertung 7carmen

Stay for one night

Positiv: Was near Hudson yards

Negativ: Was very small room and too many people for the elevators

Gästebewertung 8Sohane

Gästebewertung 8Petra

A good place overall :)

Positiv: Location is very good and not too busy. Room actually nice and ok but too small for two people, same with bed. They have breakfast, so good when in a hurry. Nice view. And I liked the layout.

Negativ: Breakfast was very unhealthy, very american. No food allergies were accounted for, at all. Being a 'easy access' hotel means no real front desk or not really people to help you. I expect more friendlyness, forthcoming, helpfullness. There was only one guy who was really kind and helpful, he was their repair-handy-everything guy! Everything costed extra on top, water coffee, and even the suitcases in the safe.

Gästebewertung 4Nicole

Pay more money for a better place.

Positiv: For $500/night on a week night this place was exceptionally over priced. The room was not clean. My "Premium City View" was a 90% view of another building, 10% view of the street. The bed had dirty fingerprints on it. The head of the bed looked like a dog had chewed it. When I asked to be moved they said they could move me the next day, but that they were out that day. I moved the next day to the view I was expecting and a few more inches of space.

Negativ: Cleanliness, space.