Radisson Blu Hotel, London Canary Wharf East

Punteggio ospiti 8.712.252 recensioni

5 Fairmont Avenue, Canary Wharf, London, GB

Camere

Scegli le date per visualizzare camere e prezzi.

Servizi

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service

Recensioni degli ospiti

  • Punteggio ospiti 8Emily

  • Punteggio ospiti 8Harry

  • Punteggio ospiti 10Dinesh

  • Punteggio ospiti 8Tizoune

    Cosa è piaciuto: Le personnel est sympa et les locaux très propres .

    Cosa non è piaciuto: les frais en plus au moment du règlement qui font soit disant office de quotient et qui a ce jour ne sont toujours pas remboursé

  • Punteggio ospiti 10Nicky

    Lovely hotel

    Cosa è piaciuto: Staff are exceptional Location fantastic

    Cosa non è piaciuto: Nothing.

  • Punteggio ospiti 10Hayley

  • Punteggio ospiti 7Pam

    Prima

    Cosa è piaciuto: Mooie en schone locatie

    Cosa non è piaciuto: Erg gehorig, de metro is verder dan dat vermeld wordt

  • Punteggio ospiti 8Eleanor

    Comfy stay

    Cosa è piaciuto: Great facilities, clean, comfy and staff were friendly

    Cosa non è piaciuto: Location is a bit awkward but that’s expected for the area of London

  • Punteggio ospiti 9Zoe

  • Punteggio ospiti 10Lisa

    Had a wonderful stay great customer service from Maria would highly recommend

    Cosa è piaciuto: Lovely contemporary interior, good facilities very comfortable room and parking. Loved the option of snacks and drinks at reception self service so very convenient, had the most wonderful customer service particularly from Maria who upgraded us and had an amazing room with a fruit plate and card. Will definitely be back to enjoy the spa and amazing breakfast again !

    Cosa non è piaciuto: Nothing

  • Punteggio ospiti 8David

    UPDATES OF OUR STAY

    Cosa è piaciuto: I like the room, very clean. I like the location and the staff were really friendly, kind and helpful.

    Cosa non è piaciuto: I did not like the breakfast. There were limited option. For example the milk was only simi skinned. The caffee latte was very bitter.. The initial room they gave us was smelly, the carpet was wet. We complained and immediately they staff gave us another room. They gave me a refund of £50.

  • Punteggio ospiti 10Yasmin

    Cosa è piaciuto: We had such a lovely experience right from the get go! We were checked in by Maria at reception and were made to feel so welcomed and comfortable in a life where "transactions" nowadays are usually very mechanical but Maria was so accommodating and patient with me and my daughter. We'll definitely be staying here again!

  • Punteggio ospiti 10David

  • Punteggio ospiti 10Paul

  • Punteggio ospiti 10McMaster

    Cosa è piaciuto: As always this place does not disappoint, excellent customer care, this time I had a lovely card from reception and it was a nice touch much amd appreciated thank you 😊.

    Cosa non è piaciuto: I'm not too sure if the breakfast/buffet staff have had a shuffle or maybe was training staff at the time, it didnt feel as organised as before, I had to find my own table, previously was sat down by staff and given cutlery, I had to go and ask for my own. The staff there was trying their hardest to accommodate everyone however lack of training and organisation was noticed. I didnt have the opportunity to order from the alcarte menu, and they all seemed busy to attend to me, possibly maybe they need more staff this is no criticism to the actual satff however for the price of £25 it didn't feel worth it as the previous times did and I was disappointed unfortunately, it felt like reception staff had a uplift in service and theirs was a downgrade and not what I expected. I hope this feedback is given to support staff during breakfast and also improve the experience for other visitors as it did make a difference to my stay.

  • Punteggio ospiti 10Mercy

  • Punteggio ospiti 9Karl

    Cosa è piaciuto: Very spacious room. Friendly and welcoming staff

    Cosa non è piaciuto: Nothing

  • Punteggio ospiti 8Jack

  • Punteggio ospiti 7Paul

    Cosa è piaciuto: Location

    Cosa non è piaciuto: Beds were hard

  • Punteggio ospiti 8Margaret

    Cosa è piaciuto: Average

  • Punteggio ospiti 10Billy-Dean

    Cosa è piaciuto: Hotel was very clean, staff polite and welcoming

    Cosa non è piaciuto: My room window was unable to open

  • Punteggio ospiti 9Thomas

    Cosa è piaciuto: It was very comfortable and clean, and the free room upgrade and complimentary drinks were a pleasant surprise. Staff were.all faultless.

  • Punteggio ospiti 6Benvindo

  • Punteggio ospiti 10Laura

  • Punteggio ospiti 9josh

    Radisson blu, outstanding

    Cosa è piaciuto: The venue was spectacular and the view at breakfast of the O2 was amazing, our suite was wonderful with ensuite, staff were great and accommodating

    Cosa non è piaciuto: During the stay, after the first night we were starting to come up with small bites. After the second night. We were further covered in little bites. Suspecting bed bugs, we quickly reported to the front desk, which was unfortunate cause it was the day of check out. Staff said they would investigate

  • Punteggio ospiti 10Sarah

  • Punteggio ospiti 9Jennifer

  • Punteggio ospiti 7Abisola

  • Punteggio ospiti 10Munduki Kenny

    Amazing

    Cosa è piaciuto: Everything from the facilities to the staff is on point. It's so comfy that we didn't want to leave...

    Cosa non è piaciuto: Nothing everything was perfect.

  • Punteggio ospiti 7Riddlesandhijinks

  • Punteggio ospiti 8Jessica

    Good but watch out for hidden costs

    Cosa è piaciuto: Lovely large room and the beds were very comfortable. Staff were lovely.

    Cosa non è piaciuto: They will take a security deposit on top of your room cost. It takes them 3-5 days to release the funds. Wasn’t informed until we were checking in. Parking location wasn’t clear at all. I was driving round looking for somewhere to park.

  • Punteggio ospiti 8Jessica

    Cosa è piaciuto: How friendly the staff all were.

    Cosa non è piaciuto: Only downside was in our room the plug sockets were only on one side of the bed, but the gap was quite far away from the bedside table itself.

  • Punteggio ospiti 10Tonny

  • Punteggio ospiti 8Hajra

  • Punteggio ospiti 10Sindi

    Cosa è piaciuto: Everything

    Cosa non è piaciuto: The cost of the parking spot (30£ per night), but i already knew about it, so i accepted that And the part where they don't take cash

  • Punteggio ospiti 10Brandon

  • Punteggio ospiti 7Memory

    Cosa è piaciuto: Loved their breakfast most and the view of the hotel is beautiful

    Cosa non è piaciuto: Room was dusty and didn't really like the lace curtains

  • Punteggio ospiti 8Hajra

  • Punteggio ospiti 9Liam

    Comfortable and friendly-high quality stay

    Cosa è piaciuto: Great rooms, staff were very helpful and kind especially Maria who offered me an upgrade and was very attentive to my needs

  • Punteggio ospiti 1appiah

  • Punteggio ospiti 8Victoria

    Good location, easy to find

    Cosa è piaciuto: It was an excellent base for visiting the 02. Clean and comfortable

    Cosa non è piaciuto: The check in staff on arrival in the evening were rude

  • Punteggio ospiti 10Thanh

    Zufrieden

    Cosa è piaciuto: Ich war rundum zufrieden mit meinem Aufenthalt. Das Hotel war sauber, komfortabel und die Lage in Canary Wharf ist wirklich top. Es hat einfach alles gepasst – ich würde jederzeit wiederkommen!

  • Punteggio ospiti 10Sandra

  • Punteggio ospiti 10Trecy Mlda

    Entre détente et plaisir

    Cosa è piaciuto: J’ai aimé l’accueil la qualité des prestations et l’amabilité du staff spécialement de Shahima qui a su nous mettre particulièrement à l’aise et écouter nos demandes.

  • Punteggio ospiti 10Hellen

    Cosa è piaciuto: Lovely

    Cosa non è piaciuto: Parking

  • Punteggio ospiti 10Liam

    Cosa è piaciuto: Maria on reception provided amazing service; exemplary member of staff.

  • Punteggio ospiti 10Ferhat

  • Punteggio ospiti 10Robert

    Cosa è piaciuto: Stayed there before great hotel , it’s a bit out for London centre but perfect for the o2

  • Punteggio ospiti 7Garry

    Yer was ok apart from not having enough toilet roll an the the engineers in the opposite building at the same height an

    Cosa è piaciuto: The view was amazing

    Cosa non è piaciuto: We could see a engineer in the building opposite which we didn’t really open the curtains open to much so spoiled the view really…an also the light keeping flicking on an off in the cupboard next to the bed

  • Punteggio ospiti 6Michelle

    Not worth the price!

    Cosa è piaciuto: It was clean and comfortable.

    Cosa non è piaciuto: There was no tea in the room just coffee. It was a bit out of the way. The breakfast was all dried out. A bottle of water costs £4.99!!!

  • Punteggio ospiti 9Maxine

    Perfect

    Cosa è piaciuto: Perfect location

  • Punteggio ospiti 10Nikki

  • Punteggio ospiti 10Chumpuka

    Cosa è piaciuto: The Spa was the main reason that I went there. My massage was excellent.

    Cosa non è piaciuto: The room was cold.

  • Punteggio ospiti 8Ramajeyam

  • Punteggio ospiti 10Katerina

    Cosa è piaciuto: The bed !

    Cosa non è piaciuto: Breakfast cost 25£ per person no other options if you with child. Was no body lotion in bathroom , not available for late check out

  • Punteggio ospiti 9Oluwaseun

  • Punteggio ospiti 4kizito

  • Punteggio ospiti 9Michelle

  • Punteggio ospiti 9Ava

    Cosa è piaciuto: the room

    Cosa non è piaciuto: the parking

  • Punteggio ospiti 10Anna

  • Punteggio ospiti 8Andrew

  • Punteggio ospiti 9Eli

  • Punteggio ospiti 9Adetoro

  • Punteggio ospiti 8Moyo

  • Punteggio ospiti 10Funmilayo

  • Punteggio ospiti 10seth

  • Punteggio ospiti 8Milan

    Staff who know how to make people feel welcome.

    Cosa è piaciuto: Staff are phenomenally friendly. I got a suite for a night and it was enormous!

    Cosa non è piaciuto: Nothing serious but it’s a bit dated. Clean but a bit dated.

  • Punteggio ospiti 10Lizzie

  • Punteggio ospiti 8oscar

  • Punteggio ospiti 10Shane

    Brilliant, food was amazing, staff are very friendly and accommodating

    Cosa è piaciuto: I loved the fact that they were able to sort out a room that had two beds and this was with short notice too as they don’t need to do that but they went above and beyond! Breakfast was to die for, scrambled eggs were a 10/10 and everything else. Very pleased with everything

    Cosa non è piaciuto: Location was a bit out of the way but that’s just one of those things, nothing on the property very small inconvenience but other than that there wasn’t anything else

  • Punteggio ospiti 10Leigh

  • Punteggio ospiti 8Oliver

    Great hotel & location

    Cosa è piaciuto: Great location, comfy beds, nice bar, nice lobby, good shower

    Cosa non è piaciuto: The price of drinks/snacks in there little shop in lobby! Disgusting prices! Can of coke £3.50, pack of malteasers £6, bag of Doritos £6, bottle of small water £4, there’s London prices then there just ripping someone off

  • Punteggio ospiti 8Sel

  • Punteggio ospiti 7Terry

    Convenient and good standard

    Cosa è piaciuto: High standard of room.

    Cosa non è piaciuto: Location is not ideal for this occasion but mitigated with free shuttle.

  • Punteggio ospiti 8Davis

    Cosa è piaciuto: Close to the o2arena

    Cosa non è piaciuto: Nothing

  • Punteggio ospiti 1Jessica

  • Punteggio ospiti 3Sian

  • Punteggio ospiti 10Thomas

    Visited for a concert, but would absolutely come back again!

    Cosa è piaciuto: The room was lovely and welcoming with a gorgeous view. The bathroom was very spacious and the beds were extremely comfortable. The hotel has a gorgeous view across the Thames directly looking at the O2 arena. The staff were extremely welcoming and generous as well as extremely helpful when asked any questions regarding parking or any on site facilities.

    Cosa non è piaciuto: Only issue we had initially was parking as there are only a few spaces available, but that's not the hotel or staff's fault.

  • Punteggio ospiti 9Benoît

  • Punteggio ospiti 3Juris

    Hotel definitely didn't live up the expectations of a 4* hotel.

    Cosa è piaciuto: Room was big. Bed was comfortable and AC was working well. Location as well was convenient for travelling.

    Cosa non è piaciuto: Cleanliness of the room was appalling. Room was full of dust. Even the shower had dust. There were urine marks on the toilet and bed had lots of crumbs and hairs left.

  • Punteggio ospiti 8Tracy

  • Punteggio ospiti 10Isaiah

  • Punteggio ospiti 10Fiona

  • Punteggio ospiti 8Johnj

    Cosa è piaciuto: staff very attentive

  • Punteggio ospiti 5Marie

  • Punteggio ospiti 10Richard

    Excellent hotel. Total lack of engagement from reception staff on arrival and departure.

    Cosa è piaciuto: Clean and warm. Comfy bed. Tea and coffee making facilities.

    Cosa non è piaciuto: Pillows not comfy. Disappointed with the reception staff. We arrived at 10:00pm and didn’t even get a smile.

  • Punteggio ospiti 8andrew

  • Punteggio ospiti 9Ayotunde

    Very good experience.

    Cosa è piaciuto: The lactation and presentation

    Cosa non è piaciuto: Cost

  • Punteggio ospiti 10Elaine

  • Punteggio ospiti 9Patrick

    Cosa è piaciuto: Been there for business. Good overall. A bit of a hassle to come and go to the O2 but still a good option

    Cosa non è piaciuto: Some areas especially room carpeting and furniture may need a major refit soon enough

  • Punteggio ospiti 9Martin

  • Punteggio ospiti 10Djamila

    Très agréable

    Cosa è piaciuto: Super

  • Punteggio ospiti 9Julia

    Cosa è piaciuto: The reception staff, particularly Shahima, were very helpful and managed to give us an upgrade and free drink vouchers.

    Cosa non è piaciuto: Its proximity to the O2 and Canary Wharf.

  • Punteggio ospiti 7Helen

  • Punteggio ospiti 10325

    Super clean and lovely staff

    Cosa è piaciuto: The staff were exceptionally friendly and accommodating, and I was fortunate enough to receive a complimentary upgrade. As someone with OCD, I often spend a considerable amount of time organising and adjusting my surroundings to ensure everything is just the way I like it. However, everything was already so well presented that I barely needed to make any adjustments, allowing me to relax and enjoy my stay with minimal fuss. I really appreciated the attention to detail and the excellent service.

    Cosa non è piaciuto: The staff did not believe I was 19.

  • Punteggio ospiti 10mulla

  • Punteggio ospiti 10Damilola

    Awesome

    Cosa è piaciuto: I love everything

    Cosa non è piaciuto: I have not gotten my deposit back and they didn’t tell me how long it takes

  • Punteggio ospiti 4Carol

  • Punteggio ospiti 10Jason

    Cosa è piaciuto: The room was very large, clean and the bed was very comfortable The location was great for our leisure trip, particularly as it was only a short Uber ride to the O2 for our show. The staff at reception and in the hotel bar were extremely helpful, friendly and welcoming throughout our visit.

    Cosa non è piaciuto: The lighting in the room at night was quite dim The distance to the nearest tube station was quite far to walk.

  • Punteggio ospiti 6Melanie

    A great night with great friends but customer service is appalling.

    Cosa è piaciuto: It had good facilities and was clean and in a good location

    Cosa non è piaciuto: It was perfectly nice. But the staff were very unpleasant when they were called to task over giving us a king sized bed and a camp bed when we had requested a twin room. When I called down thinking there might have been a mistake, they told me that despite us arriving at 10am this morning and being told there would be a twin room for us but that we had to check in at 3 and not earlier, which we were fine with, that twin rooms were on a first come first serve and that the camp bed was perfectly comfortable and that that was the best they could do. We weren’t happy with that response as they never advised us of this at the desk and we had been told we would have a twin when we’d arrived at 10am that morning. Apparently they were all sold out of twins… we went downstairs and were greeted very rudely but when we said we wouldn’t move until they resolved the issue they suddenly were able to magic up a twin room for us. Simon the end we were ok but they were unpleasant with us for the rest of our stay. We still had a good time but a disappointing experience with the staff

Descrizione

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